Windows 7 Wireless Connectivity Issues
Hello all,
I am having a very strange issue with wireless connectivity in Windows 7 that I have never seen before. When I click on the network connection Icon in the task tray normally you would see a little window that pops up saying "Currently Connected to". In my
case when I click on it nothing happens now so I cannot view the wireless networks available.
I will list the troubleshooting steps I have tried below to see if anyone else has any suggestions. This issue came up after the laptop came out of hibernation mode.
1. Tried right clicking the wireless adapter and selecting "Connect to". The window did not pop up.
2. Did a full shutdown and reboot to see if something was still hung from being in hibernation mode.
3. Did a system restore to a few days ago before the issue.
4. Uninstall the adapter from device manager and reboot so that windows can detect and reinstall the current driver.
5. Uninstall the drivers for the wireless card and installed the latest recommended driver.
6. Opened the case of the laptop to be sure the connections were tight.
7. Checked for windows updates that may be causing a problem.
8. Booted to a Hiren's Boot cd using mini XP. I installed the proper driver for the wireless and boom the wireless came right up.
9. Thought about doing a repair with the disks I created when I got the pc, but I am on the road and I forgot my binder of cd's.
At this point I believe that it is a windows issue, and not a problem with the card being that when I loaded Mini xp and the wireless adapter worked. I also would really hate to have to reinstall windows over something this small.
Laptop Specs: Toshiba Qosmio x500 series
Windows 7 Pro 64bit
RealTek RTL8191SE wireless adapter
Any ideas would be appreciated.
Thanks,
Mike P.
Mike P.
July 27th, 2011 4:19pm
Try this if you have not done yet:
Windows 7 will power off network card when it’s in standby/sleep/hibernation mode, but sometimes might fail to activate the network card and connect to network after waking up. Therefore you can go to
network card’s properties in Device Manager, go to
Power Management tab and uncheck this feature and restart your computer:
Allow the computer to turn off this device to save power.
Scan your computer by using antivirus/anti-malware program with latest signature too, just to make sure it's not caused by worm/virus/malware.
Hope this helps.
dawooddoe
Home Network & Wireless Network Help
Free Windows Admin Tool Kit Click here and download it now
July 27th, 2011 11:22pm
Check if WLAN Autoconfig and Extensible Authentication Protocol services are running. If they are not running, start both of them. If they give an error when you start them, follow the solution given in the following thread:
http://social.technet.microsoft.com/forums/en-us/w7itpronetworking/thread/F9B835F2-C2DA-43B9-883F-2B2A157C3921
S. Aithal
July 28th, 2011 12:00am
Dawooddoe,
Thank you for the response. Unfortunately the steps you mentioned above did not solve the issue. This seems like a Windows OS issue. I did run a few anti virus programs to be sure, but I did not find anything. I even attempted to do a repair by making the
win7 repair disk with no luck. I did make the recovery disks when I first got the PC, but I unfortunately did not put them in a place I can find them. I am still open to suggestions though. When I first installed all my applications and removed the bloatware
from my pc I made an image of the machine with Acronis. When I get home this weekend I plan to restore that Image to see if it takes care of the issue.
Thanks,Mike P.
Free Windows Admin Tool Kit Click here and download it now
August 4th, 2011 9:56am
Aithal,
Thanks for the reply. I followed this article you posted, but unfortunately it does not appear to apply to my issue. As I had mentioned before I think I may just restore my image and see what happens.
Thanks,Mike P.
August 4th, 2011 9:58am