Windows 7 Updates
Iam having trouble with one computer in a building at work out of about +or-150 that will not install updates. The updates for all machines(laptop or desktop) are pushed out through WSUS and they are managed through GP. This guy says that his machine is not installing updates when he shuts down and I just don't know what to do anymore. I have searched for viruses with 3 different scanners(we use Symantec Endpoint, Malware bytes and SuperAnti Spyware. I came up with some very little things but nothing that would cause this problem. I have tried to stop wuauserv and empty the C:\Windows\SoftwareDistribution folder and I uninstalled all updates that the computer had on it previously. Apparently, according to windows update on the computer, the last time any updates were installed was on 12\21\2010 except for a HotFix to repair a shutdown problem that was manually installed. Any suggestions would be greatly appreciated. Could there be another virus in there or maybe a registry key that is corrupt that is stopping this thing from updating? Forgot to mention we are running Windows 7 Enterprise 64 bit OS.
August 6th, 2011 4:57pm

Hi, If you notice that there is new updates and your system have not been updated then proceed like that: 1. Run sfc /scannow to check your system. 2. Download and install System Update Readiness tool for your OS http://support.microsoft.com/kb/947821 3. Use the followng Hotfix to reset Windows Update Components http://support.microsoft.com/kb/971058 4. As a test, temporarily disable all security softwares. (Please enable them after troubleshooting) Once done, check again. Also please compress the file --- C:\Windows\ windowsupdate.log, upload the file via SkyDrive and post a link here. Then we could analyze the problem deeply through this log. http://explore.live.com/windows-live-skydrive?wa=wsignin1.0 Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
Free Windows Admin Tool Kit Click here and download it now
August 11th, 2011 9:33pm

Hi! I have a problem with the updates. When I intall them, my internet connection about every 30 minutes got disconnected. What can I do? I tried to unistall, but the problem doesn`t resolved, I must reinstall the Windows. But when I reinstalled the all thing in the Taskmanager I have a lot a programs what I don`t really know what is how can I remove them because doesn`t was there last time. Please help me to resolve my problem. PS. Sorry for my bad language I`m not speaking very good in English
August 13th, 2011 12:39am

This topic is archived. No further replies will be accepted.

Other recent topics Other recent topics