Windows 7 Unexpected shutdown Blue screen error
I am running Windows 7 64bit on a new HP Pavilion desk top that came with Windows 7 installed. The systems shutdown for no apparent reason and goes back to log in screen. When I reboot, this is the message I get.Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: 116
BCP1: FFFFFA800787F010
BCP2: FFFFF88004829490
BCP3: 0000000000000000
BCP4: 0000000000000002
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\110209-17316-01.dmp
C:\Users\Molson\AppData\Local\Temp\WER-1178946-0.sysdata.xmlPLEASE HELP! This is getting old. It happens several times a day!
November 4th, 2009 4:56am
Hi,
I suggest updating BIOS and device drivers from HP first.
If the issue persists, test it in Safe Mode: Restart your computer and start pressing the F8 key on your keyboard. When the Windows Advanced Options menu appears, select Safe Mode, and then press Enter.
In addition, you can upload the dump file to the http://skydrive.live.com/ using your Live ID and I will check it:
1. Click Start Button, type "%SystemRoot%\Minidump" (without quotation marks) in the Start Search box and press Enter.
2. Go to your Desktop, right-click on it and create a new folder named "Dump".
3. Copy all the memory dump files (looks like Mini092003-01.dmp) in Minidump to this folder.
4. Right-click on the Dump folder, click "Send To", and click "Compressed (zipped) Folder".
5. Please upload the ZIP file.Vivian Xing - MSFT
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November 5th, 2009 6:02am
I uploaded the Dump file to you from my SkyDive. What do I do now, Wait?
December 9th, 2009 8:36am
Hi,Please let us know the link of your file.
Regarding SkyDrive:
1. As an important note, if you do not want others to access the uploaded files, when uploading the file, please expand the "Share with" box, choose "Select people...", and thentype my Windows Live ID "v-vxin@hotmail.com" (without the quotation marks) in the Individual box. For detailed steps on how to upload files with SkyDrive, please refer to:
http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65
Vivian Xing - MSFT
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December 9th, 2009 8:52am
Hi Vivian, My Dell Studio 15 Laptop giving some kind of error and i have attached the log files. My laptop works fine with vista, but after i upgrade to windows 7. I need your help Ravi
December 24th, 2009 9:54pm
Hi Ravi,I suggest posting your issues in a new thread to better understand the problem & reply for all community members, which will also make the whole thread clearer, concise and fast the reply for your reference. Thank you.Vivian Xing - MSFT
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December 25th, 2009 5:58am
hi am having slight problems with my toshiba satalite lab top i just got about a month ago its my second i got from wal mart i keep getting blue screens can anyone tell me wat this mean: Problem signature: Problem Event Name: BlueScreen OS Version: 6.1.7600.2.0.0.768.3 Locale ID: 1033 Additional information about the problem: BCCode: 50 BCP1: FFFFF8A0098C3000 BCP2: 0000000000000000 BCP3: FFFFF88003EA9C02 BCP4: 0000000000000000 OS Version: 6_1_7600 Service Pack: 0_0 Product: 768_1 Files that help describe the problem: C:\Windows\Minidump\012510-25459-01.dmp C:\Users\trjamal545\AppData\Local\Temp\WER-136017-0.sysdata.xml
January 25th, 2010 8:41am
PLSSSSSSSS HELP ME
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1033
Additional information about the problem:
BCCode: 50
BCP1: EFEA3B46
BCP2: 00000000
BCP3: 82A5044A
BCP4: 00000002
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1
Files that help describe the problem:
C:\Windows\Minidump\060110-13156-01.dmp
C:\Users\abhi\AppData\Local\Temp\WER-25796-0.sysdata.xml
Read our privacy statement online:
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
THIS IS HA[[ENING AGAIN AND AGAIN
TELL ME WHT SHLD I DO........?
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June 1st, 2010 11:27am
Hi, please can some one help me. MY blue screen seems to happen alot when I'm on the web. I have attached my error report below.
<!-- /* Font Definitions */ @font-face {font-family:"Cambria Math"; panose-1:2 4 5 3 5 4 6 3 2 4; mso-font-charset:0; mso-generic-font-family:roman; mso-font-pitch:variable; mso-font-signature:-1610611985 1107304683 0 0 415 0;} @font-face {font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4; mso-font-charset:0; mso-generic-font-family:swiss; mso-font-pitch:variable; mso-font-signature:-520092929 1073786111 9 0 415 0;} @font-face {font-family:"Segoe UI"; panose-1:2 11 5 2 4 2 4 2 2 3; mso-font-charset:0;
mso-generic-font-family:swiss; mso-font-pitch:variable; mso-font-signature:-520084737 -1073683329 41 0 479 0;} /* Style Definitions */ p.MsoNormal, li.MsoNormal, div.MsoNormal {mso-style-unhide:no; mso-style-qformat:yes; mso-style-parent:""; margin-top:0cm;
margin-right:0cm; margin-bottom:10.0pt; margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:Calibri;
mso-fareast-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi; mso-fareast-language:EN-US;} .MsoChpDefault {mso-style-type:export-only;
mso-default-props:yes; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:Calibri; mso-fareast-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New
Roman"; mso-bidi-theme-font:minor-bidi; mso-fareast-language:EN-US;} .MsoPapDefault {mso-style-type:export-only; margin-bottom:10.0pt; line-height:115%;} @page WordSection1 {size:612.0pt 792.0pt; margin:72.0pt 72.0pt 72.0pt 72.0pt; mso-header-margin:36.0pt;
mso-footer-margin:36.0pt; mso-paper-source:0;} div.WordSection1 {page:WordSection1;} -->
Problem signature:
Problem Event Name:
BlueScreen
OS Version:
6.1.7600.2.0.0.256.48
Locale ID:
2057
Additional information about the problem:
BCCode:
d1
BCP1:
00000000
BCP2:
00000002
BCP3:
00000000
BCP4:
8B04528F
OS Version:
6_1_7600
Service Pack:
0_0
Product:
256_1
Files that help describe the problem:
C:\Windows\Minidump\082610-22183-01.dmp
C:\Users\Akanbi\AppData\Local\Temp\WER-59186-0.sysdata.xml
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
Please let me know if you need more information or have a solution to this query.
Thanks.
August 29th, 2010 3:47am
Hi, I'm suffering with this problem at the mo. I notice you told the author to update bios and device drivers. I'm not the best at IT and don't understand this, could you explain it to me? Or should I open a new post?
Thanks
Alice
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 2057
Additional information about the problem:
BCCode: 1000007e
BCP1: FFFFFFFFC0000006
BCP2: FFFFF80002B5B8E3
BCP3: FFFFF88002ED0698
BCP4: FFFFF88002ECFF00
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\100610-15927-01.dmp
C:\Windows\System32\config\systemprofile\AppData\Local\Temp\WER-472714-0.sysdata.xml
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
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October 6th, 2010 6:08am
BCCode: 1 000007e
BCP1: FFFFFFFFC0000006
The SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M bug check has a value of
0x1000007E . This indicates that a system thread generated an exception which the error handler did not catch.
//
// MessageId: STATUS_IN_PAGE_ERROR
//
// MessageText:
//
// The instruction at 0x%p referenced memory at 0x%p. The required data was not placed into memory because of an I/O error status of 0x%x.
//
#define STATUS_IN_PAGE_ERROR ((NTSTATUS)0xC0000006 L)
Check your HDD for errors."A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
October 6th, 2010 7:36am
Hi Vivian,
I have been experiencing the exact same problem as the thread starter. I have uploaded my dumpfiles onto skydrive and I hope you can help me check it too. Thank you so much!
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October 31st, 2010 2:00am
Hi Vivian,
I have been experiencing the exact same problem as the thread starter. I have uploaded my dumpfiles onto skylive and I hope you can help me check it too. Thank you so much!
October 31st, 2010 2:01am
you must post a link to your SkyDrive."A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
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October 31st, 2010 8:27am
Hi,
I am so sorry for being a noob but do I just cut and paste the URL up here?
October 31st, 2010 9:39am
Hi,
I uploaded it as a zip file
http://cid-5e235ffe96185c81.office.live.com/self.aspx/Dump%20Files/Dump%20Files.zip
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October 31st, 2010 9:44am
Bug Check 0x9F: DRIVER_POWER_STATE_FAILURE
http://msdn.microsoft.com/en-us/library/ff559329%28VS.85%29.aspx
Arguments:
Arg1: 0000000000000004, The power transition timed out waiting to synchronize with the Pnp subsystem.
THREAD fffffa8004169b60 Cid 0004.0038 Teb: 0000000000000000 Win32Thread: 0000000000000000 WAIT: (Executive) KernelMode Non-Alertable
fffffa8007baa960 NotificationEvent
IRP List:
fffffa8004121330: (0006,03a0) Flags: 00060070 Mdl: 00000000
Not impersonating
GetUlongFromAddress: unable to read from fffff80002c05b74
Owning Process fffffa8004151040 Image: System
Attached Process N/A Image: N/A
fffff78000000000: Unable to get shared data
Wait Start TickCount 262008
Context Switch Count 1109 NoStackSwap
ReadMemory error: Cannot get nt!KeMaximumIncrement value.
UserTime 00:00:00.000
KernelTime 00:00:00.000
Win32 Start Address nt!ExpWorkerThread (0xfffff80002a9c850)
Stack Init fffff880033b6db0 Current fffff880033b6180
Base fffff880033b7000 Limit fffff880033b1000 Call 0
Priority 13 BasePriority 12 UnusualBoost 1 ForegroundBoost 0 IoPriority 2 PagePriority 5
Child-SP RetAddr : Args to Child
: Call Site
00000000`0000000d : nt!KiSwapContext+0x7a
00000000`0000000c : nt!KiCommitThreadWait+0x1d2
00000000`00000700 : nt!KeWaitForSingleObject+0x19f
fffff880`009ea180 : hpdskflt +0x2bcf
Image path: \SystemRoot\system32\DRIVERS\hpdskflt.sys
Image name: hpdskflt.sys
Timestamp: Fri Jul 16 17:02:38 2010
From what I can see it is a HP driver for your HP Pavilion dm4 Notebook. So update it.
"A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
October 31st, 2010 5:07pm
Thanks so much. I think it is the HP quick launch that is giving me a problem it keeps having glitches and I have to constantly uninstall and install it. Thank you again!
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November 1st, 2010 9:56am
Thanks so much. I think it is the HP quick launch that is giving me a problem it keeps having glitches and I have to constantly uninstall and install it. Thank you again!
you're welcome"A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
November 1st, 2010 10:58am
Hello Mr.Vivan,
I'm surendar
I am running windows 7 premium 64-Bit on my DELL studio '15 laptop. The systems shutdown for no reason and goes back to log in screen and asks for
1.)windows startup repair
2.)start windows normally (either way i'm getting same problem )
When I log in,the message i got is.
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: f4
BCP1: 0000000000000003
BCP2: FFFFFA8005A14B30
BCP3: FFFFFA8005A14E10
BCP4: FFFFF800031925D0
OS Version: 6_1_7600 Service Pack: 0_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\012611-27877-01.dmp
C:\Users\Surendar\AppData\Local\Temp\WER-82118-0.sysdata.xml
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
As many of them do get this problem I hope with an solution to this problem. I have uploaded and mailed the Dump file to your mail id "v-vxin@hotmail.com". my mail-id : "surendarg@live.com"
PLEASE DO RESPOND.
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January 26th, 2011 5:22am
Hi Vivian The same has happened with me so i have uploaded the dump folder
My email is jackchilcote@hotmail.com Please check it out thanks
Jack Chilcote
March 23rd, 2011 8:49am
Hi Vivian,
I'm having the same issue with my HP dm4 1160us. I bought it 3 days ago and all the sudden it occasionally has an unexpected shut down in which it just reboots or a blue screen shows up. please let me know what I can do about this issue. My email
is joshuawu626@hotmail.com. looking forward to your advice.
Thanks,
Josh
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April 4th, 2011 4:14pm
Hi, My name is Rio. I have same problem, and i am searching for solution. I have uploaded my dump.rar file with your mail ID which you have given above. please check for my system recovery from this blue screen errors. here is link below. https://cid-07b9a15033f7b375.office.live.com/self.aspx/Minidump/Minidump.rar
I am waiting for your reply. Thanks. With regards, Rio
May 28th, 2011 6:15am
i have uploaded my dump file please chek it ............. '" https://cid-49d1b9a14b46dfac.skydrive.live.com/redir.aspx?resid=49D1B9A14B46DFAC!104 " please check it thanx in advance...
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June 2nd, 2011 5:18am