Windows 7 Ultimate Backup Error Code 0x80780047
Windows 7 Ultimate 64 bit on desktop. USB External drive for backup. Desktop backs up OK. Notebook on home network Windows 7 Ultimate 32 bit. Notebook fails on backup to drive on desktop. Cannot write to the drive, error code 0x80780047. Properties set on drive for Everyone Full Control. Passowrd set in backup. I can write to the drive from the notebook but backup can't write to the drive. Any help greatly appreciated.
November 27th, 2009 10:22pm

Hi Wayne,Most backup issues can be caused by conflicts with third party software especially the security ones, I suggest disable any antivirs\firewallon both Desktop and Notebook to test it. Or you can perform the following steps in case other software is the culprit:1. Click "Start", type "msconfig" (without the quotation marks) in the open box to start the System Configuration Utility. 2. Click the "Services" tab, check the "Hide All Microsoft Services" box and click "Disable All" (if it is not gray). 3. Click the "Startup" tab, click "Disable All" and click "OK". 4. Click "OK" to restart your computer to Selective Startup environment. 5. When the "System Configuration Utility" window appears, please check the "Don't show this message or launch the System Configuration Utility when Windows starts" box and click OK.6. Check whether or not the issue still appears in this environment. Note: Temporarily disabling the Startup Group only prevents the startup programs from loading at startup. This shouldn't affect the system or other programs. We may still manually run these programs later. Is the backup successful?
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November 30th, 2009 2:20am

I use MSE. I disabled both with no success before I even posted this. I know of the issues involved with MSE.
November 30th, 2009 7:54am

Hi,I suspected if the error code was mistyped. To troubleshoot the issue, I suggest backup to the local driver on Notebook as a test. If the issue persists, please double check the exact wording and error code of the error message.Still, disabling startup group worth a try at this point.To return from a Clean Boot state ============================= 1. Click "Start", type "msconfig" (without the quotation marks) and press ENTER. 2. On the "General" tab, click "Normal Startup - load all device drivers and services". 3. Click "OK". Click "Restart" when you are prompted to restart your computer.
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December 2nd, 2009 1:58am

Hi,Can you please send the files under %windir%\Windows Backup\*.etl to Soudamini[dot]Sreepada[at]microsoft[dot]com?Thanks,S.Soudamini.This posting is provided "AS IS" without warranties and confers no rights.
December 2nd, 2009 2:00am

Hi Wayne,It occurs to me that you aredoing across-platform backup, check this out:Quote: "Most programs designed for a computer running a 32-bit version of Windows will work on a computer running 64-bit versions of Windows. Notable exceptions are many antivirus programs, and some hardware drivers."It is likely that your backup contains the exceptions above, thus the backup won't start at all.
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December 4th, 2009 4:07am

The error code is NOT mistyped. I received this code on 2 different machines numerous times.I solved the problem. Backup and restore will create seperate folders on the external drive for the machines being backed up. However the system image is placed outside the folders and the rest of the backup is placed inside the folder. Backup and restore only allows for 1 system image to be stored on a drive. When you try to backup a second machine, the backup starts to write to the correct folder. When Backup trys to save the system image, it finds already exists and the error mentioned is presented. I simply partitioned the drive for each of my machines and the backup runs perfectly, fully automated on a schedule in the middle of the night. I configured Task Manager on each machine to wake up the machines prior to the scheduled backup.
December 4th, 2009 7:41am

I solved the problem. Backup and restore will create seperate folders on the external drive for the machines being backed up. However the system image is placed outside the folders and the rest of the backup is placed inside the folder. Backup and restore only allows for 1 system image to be stored on a drive. When you try to backup a second machine, the backup starts to write to the correct folder. When Backup trys to save the system image, it finds already exists and the error mentioned is presented. I simply partitioned the drive for each of my machines and the backup runs perfectly, fully automated on a schedule in the middle of the night. I configured Task Manager on each machine to wake up the machines prior to the scheduled backup.
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December 4th, 2009 7:42am

Thanks for posting your solution, Wayne. Saved me a bunch of time!
December 14th, 2009 9:40am

This whole process is just plain broken, and badly. Error codes are too cryptic. This is an easy error to stumble into. Aside from that, the error in my case is NOT due to 3rd party software. I get so tired of support people blaming other things (admitedly that can cause a problem) when the real problem is just bad coding. My use case was that I attached an external hard drive to a laptop with a failing hard drive. Did a backup. Couldn't do the restore for various reasons (I got errors that the backup sets couldn't be enumerated and/or there was no drive available to restore). One minor difficulty with the external was that the system repair disk sometimes wouldn't recognize the external drive, so I decided to do a network restore. Didn't work; I kept getting an error about no being able to enumerate backup sets, OR no backup found (not important for this error). So, I decided to do a larger backup with both my laptop drives (c and d) so I just tried to do another backup; this time to make it easier I left the external on the desktop PC and tried a network backup. I kept getting the error mentioned in this thread. The solution was to remove the directory and backup under \WindowsImageBackup\PCName. I mean really ... if the doc's say you can only do 1 backup, then allow us to actually DO one backup, OR give a prompt to overwrite the existing backup. It's not that hard. Instead the software throws up a cryptic error message and you've got to skulk around on the disk directly. It shouldn't be this hard. == John ==
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May 21st, 2012 2:59pm

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