My computer crashed and I reloaded my Win7 Ultimate disk and its telling me my code is gen. Help resolve this issue.

its telling me my code is gen. What do you mean? How to ask a question: http://support.microsoft.com/kb/555375"A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/

If it give you Windows Genuine error try to Visit Microsoft Genuine website and do validation, or contact Microsoft support , make sure system date and time are correct.

What is the problem if your code is genuine? Well if you want said that your Windows 7 now isn't genuine, please install Windows 7 Ultimate 64bit OEM, because your if you have a key copy in your computer is OEM.

Hi Toby, If the product key is genuine, please run SLUI 4.exe and follow the wizard to reactivate Windows 7 by phone. The re-activation issue occurs because Windows 7 has been reinstalled. The first time we install 7 on this computer and activate it, the Activation server will record some activation-specific information such as Machine ID, Product ID as well as the Product Key that was used to activate. After the reinstallation, while trying to activate via the Internet, the activation wizard will send the same information including the Machine ID, Product ID and Product Key we used to the Activation server for validation. The activation server will query the existing record. If it finds the Product Key has already been registered once, the activation will fail because the server will think this is a second installation which violates the EULA (End User License Agreement) of Windows 7. At this point, we need to re-activate the system via the Automatic Phone Activation System instead. Hope it works! Best Regards, Miya YaoThis posting is provided "AS IS" with no warranties, and confers no rights. | Please remember to click "Mark as Answer" on the post that helps you, and to click "Unmark as Answer" if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.