Windows 7 Ultimate 64 bit: Events and Errors
Clicking on “Event Log Online Help” (every event in “Event Viewer”) results in:
Page:
http://www.microsoft.com/technet/support/ee/SearchResults.aspx?Type=1&Fallback=1&Source=Application%20Hang&ID=1002&Product=Windows%20Operating%20System&Version=6.1.7600.16385&Language=6153
“Events and Errors Message Center”:
“Results for: Microsoft Product: Windows Operating System; Version: 6.1.7600.16385; Event ID: X; Event Source: Y”
“No results were found for your query. Please see Search Help for suggestions.”
Fulco
June 30th, 2010 12:07pm
Hi,
By default, Event Log Online Help redirects to
Events and Errors Message Center. It seems that the path of
MicrosoftRedirectionURL is incorrect. Please look into the following registry and modify the URL path:
1)
Click Start and type:
regedit in the Search box.
2)
Open Registry Editor and find the entry:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\EventViewer
3)
Double click the
MicrosoftRedirectionURL and change the path using:
http://go.microsoft.com/fwlink/events.asp
The above link navigates to
Events and Errors Message Center. If the issue persists, you can use the following URL instead:
http://www.microsoft.com/technet/support/ee/ee_basic.aspx
Now you should open Event Log Online Help correctly.
Best Regards
Dale
Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”
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July 1st, 2010 10:23am
The regestry key "MicrosoftRedirectionURL"
was: "http://go.microsoft.com/fwlink/events.asp"
So I changed it to "MicrosoftRedirectionURL".
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Event Viewer]
"MicrosoftRedirectionProgram"=hex(2):00,00
"MicrosoftRedirectionProgramCommandLineParameters"=""
"MicrosoftRedirectionURL"="http://www.microsoft.com/technet/support/ee/ee_basic.aspx"
Still:
Clicking on Event results in:
http://www.microsoft.com/technet/support/ee/ee_basic.aspx?ProdName=Microsoft%c2%ae+Windows%c2%ae+Operating+System&ProdVer=6.1.7600.16385&EvtID=3&EvtSrc=Microsoft-Windows-Kernel-EventTracing&LCID=6153
Events and Errors Message Center
Find detailed message explanations, recommended user actions, and links to additional support and resources.
To perform a search, enter the Search for, Microsoft Product and then click Go. These values can be found in the Event Viewer logs.
Fulco
July 1st, 2010 10:50am
I have the same behavior while clicking Event Log Online Help within a specific Event Properties searching Event ID or Event Source
directly from Event Viewer. If you click the Help, Event Log Online Help in the Actions panel without searching, it will open
Events and Errors Message Center normally. As a work around, please manually type Event ID and Event Source to search the result in
Events and Errors Message Center.
Best Regards
Dale
Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”
Free Windows Admin Tool Kit Click here and download it now
July 1st, 2010 12:41pm