Hi there, I am trying to update Windows 7 on a Dell D630 built from scratch with Windows 7. The sp1 package fails both via windows update and a direct download from the site. I have applied the hotfix for the readiness tool and checked the log files, both of which report "No errors Detected" I also turned of the virus scan monitoring and have checked everything else I can think of but as soon as I click install it returns a failed screen immediately, always with this error. I checked the services for WMI etc and all are running. I restarted them and still nothing. What step am I missing? thanks