Hi all my rdp doesnt work after upgrading to SP1 on windows 7 and also i cant ping when i try it from a different machine. any ideas on how to fix this thanks in advance narennaren

disable the firewall... run "netstat -an | more" and check to see if your machine is listening on 3389 for incoming RDP connectionsMatt W. CCNP, CCDA, CCNA-S, RHCT, MCSE, MCSA, MCP+I, A+

Hi Naren, First, I would like to confirm that if there is any error received. · To troubleshoot the issue, I suggest we perform the following steps. 1. Run Remote Desktop in administrator privilege. ========================= By default, the remote desktop connection runs as a user with the lowest user permissions. By default, a restricted user does not have permission to write registry entries to HKEY_LOCAL_MACHINE. Therefore, attempts to rewrite the MSLicensing key may fail. To resolve this issue, we need to run the RDP client software as administrator: a. Click Stat, type: MSTSC in the Start Search bar and then right click on the "MSTSC" in the result list->select "Run as Administrator". Click Continue if it prompts. b. Type the target computer address and then click Connect to test the issue again. NOTE: For the troubleshooting purpose, please temporarily disable Firewall and third party antivirus program when establishing the RDP connection. You can re-enable it once we complete the troubleshooting steps. Can we connect to the target computer now? 2. Please turn on the Windows 7 machine and connect another target computer via Remote Desktop to have a test. 3. Open Remote Desktop window, click Options and ensure “Allow me to save credentials” has been unchecked. Switch to Advanced tab, select “Connect and don’t warn me” in Server authentication and then reconnect to see how it works. 4. Assure that the Remote Desktop Service is started. ========================= a. Click "Start", go to run, type "services.msc" (without quotation marks) in the open box and press Enter. Note: If you are prompted for an administrator password or confirmation, type your password, or click Continue. b. Right click the "Remote Desktop" service and choose Properties. c. On General tab click Start. d. Choose Automatic next to Startup type and click OK. 5. Please test the issue in Clean Boot. Regards, Sabrina TechNet Subscriber Support in forum. If you have any feedback on our support, please contact tngfb@microsoft.comThis posting is provided "AS IS" with no warranties or guarantees, and confers no rights. |Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

Hi Naren, How are you? I would appreciate it if you could drop me a note to let me know the status of the issue. If you have any questions or concerns, please feel free to let me know. I am happy to be of further assistance. :) Regards, Sabrina TechNet Subscriber Support in forum. If you have any feedback on our support, please contact tngfb@microsoft.com This posting is provided "AS IS" with no warranties or guarantees, and confers no rights. |Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

Hi Naren, What about the result after disabling the McAfee program? Regards, Sabrina TechNet Subscriber Support in forum. If you have any feedback on our support, please contact tngfb@microsoft.comThis posting is provided "AS IS" with no warranties or guarantees, and confers no rights. |Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

Ah, a common issue perhaps. We upgraded two machines to SP1 in Belgium while connected via RDP. And after that upgrade we can not connect to them.PAul

Same situation... SP1 upgrade over remote - now can't get access to pc. Any solution available?