Windows 7 SP1 and RDP
Hi all
my rdp doesnt work after upgrading to SP1 on windows 7 and also i cant ping when i try it from a different machine. any ideas on how to fix this
thanks in advance
narennaren
March 14th, 2011 10:04am
disable the firewall...
run "netstat -an | more" and check to see if your machine is listening on 3389 for incoming RDP connectionsMatt W. CCNP, CCDA, CCNA-S, RHCT, MCSE, MCSA, MCP+I, A+
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March 14th, 2011 1:12pm
Hi Naren,
First, I would like to confirm that if there is any error received.
·
To troubleshoot the issue, I suggest we perform the following steps.
1. Run Remote Desktop in administrator privilege.
=========================
By default, the remote desktop connection runs as a user with the lowest user permissions. By default, a restricted user does not have
permission to write registry entries to HKEY_LOCAL_MACHINE. Therefore, attempts to rewrite the MSLicensing key may fail. To resolve this issue, we need to run the RDP client software as administrator:
a. Click Stat, type: MSTSC in the Start Search bar and then right click on the "MSTSC" in the result list->select "Run as Administrator".
Click Continue if it prompts.
b. Type the target computer address and then click Connect to test the issue again.
NOTE: For the troubleshooting purpose, please temporarily disable Firewall and third party antivirus program when establishing the
RDP connection. You can re-enable it once we complete the troubleshooting steps.
Can we connect to the target computer now?
2. Please turn on the Windows 7 machine and connect another target computer via Remote Desktop to have a test.
3. Open Remote Desktop window, click Options and ensure “Allow me to save credentials” has been unchecked. Switch to Advanced
tab, select “Connect and don’t warn me” in Server authentication and then reconnect to see how it works.
4. Assure that the Remote Desktop Service is started.
=========================
a. Click "Start", go to run, type "services.msc" (without quotation marks) in the open box and press Enter.
Note: If you are prompted for an administrator password or confirmation, type your password, or click Continue.
b. Right click the "Remote Desktop" service and choose Properties.
c. On General tab click Start.
d. Choose Automatic next to Startup type and click OK.
5. Please test the issue in
Clean Boot.
Regards,
Sabrina
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March 15th, 2011 2:40am
Hi Naren,
How are you? I would appreciate it if you could drop me a note to let me know the status of the issue. If you have any questions or
concerns, please feel free to let me know. I am happy to be of further assistance. :)
Regards,
Sabrina
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March 17th, 2011 5:10am
Hi Sabrina
sorry for the late response
tried your suggestions ,but still RDP to my machine doesnt work
RDP service is running.windows firewall is disabled , i can rdp to other machines .but when i try to rdp or ping my machine it doesnt respond. only thing i can think of is to disable mcafee and see how it goes
thanks
narennaren
March 21st, 2011 10:15am
Hi Naren,
What about the result after disabling the McAfee program?
Regards,
Sabrina
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March 22nd, 2011 11:29pm
Hi guys,
I have the RDP problem with Windows 7 SP1. I patch the PC over RDP connection. After installing Windows 7 SP1, I can't connect any more to the PC with RDP.
I try to connect, but Windows give error: Your Remote Desktop session has ended.
Here is print screen:
RDP
Can somebody explain this error and what is the solution?
Ninja 4 IT
April 23rd, 2012 3:45am
Exactly the same situation here.
I am almost certain the problem is doing the SP1 installation over an RDP connection. There are probably files and regisrty settings that are locked/read only while an RDP session is running.
We updated several other machines in the same office while actually sitting at the PCs and RDP works fine on those after SP1. All PCs have a virtually identical hardware/software setup.
Regards from London
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April 30th, 2012 9:35pm
Ah, a common issue perhaps.
We upgraded two machines to SP1 in Belgium while connected via RDP.
And after that upgrade we can not connect to them.PAul
May 2nd, 2012 1:28pm