Hi All, Does Windows Remote Assistance work between PCs joined to totally seperate domains? If so what am I missing? I'm imagining Easy Connect is disabled as internet connectivity is via a proxy so would probably "limited" on a corporate network. Both domains have the GPOs set so that unsolicited remote assistance requests are allowed if you are a member of certain security groups, and solicited requests are configured so anyone can connect if they have the invitation file and password. I have tried solicited requests between the domains and it's not working, but haven't yet been able to find anything from Microsoft saying it's not supported between machines joined to seperate domains. Thanks

Hi, You can use Remote Assistance between different domain-joined computers. Please refer to the following FAQ to check your issue. Also, you may provide the error message here, we will help you find out the cause. In addition, for Easy connect function, please refer to the following link. Why cant I use Easy Connect with Windows Remote Assistance? http://windows.microsoft.com/en-US/windows7/Why-cant-I-use-Easy-Connect-with-Windows-Remote-Assistance Juke Chou TechNet Subscriber Support If you are TechNet Subscription user and have any feedback on our support quality, please send your feedbackhere. Juke Chou TechNet Community Support

Hi, Any update?Juke Chou TechNet Community Support

Hi, As this thread has been quiet for a while, we assume that the issue has been resolved. At this time, we will mark it as Answered as the previous steps should be helpful for many similar scenarios. If the issue still persists, please feel free to reply this post directly so we will be notified to follow it up. You can also choose to unmark the answer as you wish. BTW, wed love to hear your feedback about the solution. By sharing your experience you can help other community members facing similar problems. Thanks for your understanding and efforts. Juke Chou TechNet Subscriber Support If you are TechNet Subscription user and have any feedback on our support quality, please send your feedbackhere.Juke Chou TechNet Community Support