Hi I have a windows 7 machine, when on the network and connected to AD the user (who is a local admin) has a working Itunes application (latest version 10.??) when he logs on, whilst off the network, using a cached profile -- ITunes does not load why is this, Cheers James

Hi, Based on my experience, AD enviroment should not impact ITunes. Please run this application with administrator for a test. The latest verison of ITunes is 10.5.2, please go to Apple's offlicial website to download and update it. http://www.apple.com/itunes/download/ Regards, Juke TechNet Subscriber Support in forum If you have any feedback on our support, please contact tnmff@microsoft.com.Juke Chou TechNet Community Support

Hi, Based on my experience, AD enviroment should not impact ITunes. Please run this application with administrator for a test. The latest verison of ITunes is 10.5.2, please go to Apple's offlicial website to download and update it. http://www.apple.com/itunes/download/ Regards, Juke TechNet Subscriber Support in forum If you have any feedback on our support, please contact tnmff@microsoft.com.Juke Chou TechNet Community Support

Hi, Any update?Juke Chou TechNet Community Support

Hi, As this thread has been quiet for a while, we assume that the issue has been resolved. At this time, we will mark it as ‘Answered’ as the previous steps should be helpful for many similar scenarios. If the issue still persists, please feel free to reply this post directly so we will be notified to follow it up. You can also choose to unmark the answer as you wish. BTW, we’d love to hear your feedback about the solution. By sharing your experience you can help other community members facing similar problems. Thanks for your understanding and efforts. Regards, Juke TechNet Subscriber Support in forum If you have any feedback on our support, please contact tnmff@microsoft.com.Juke Chou TechNet Community Support