Windows 7 Professional 32 bit - will not shut down
I'm running win7 32 bit on an HP Compaq 6710b. Win7 will not shut down, either when clicking "START" "Shutdown" or when pressing the power button. When doing the aforementioned, a pop-up is displayed saying "Windows Explorer has stopped working" followed by "restarting Windows Explorer". The only way to shut down is by means of a forced shutdown (pressing and holding the power button. I have tried a number suggestions, running registry cleaners and even running the Microsoft Automated Troubleshooting Services
February 1st, 2011 9:15am

Try to shut down from safe mode. if it works then you have to find the suppressing service. If not, iguess a recovery might fix it. Also try commandline command shutdown. shutdown -s -t 0 /force Please do not forget to select the best answer if it helps you! The Ultimate computer newbie guide since the discovery of spoon feeding! The Computer Manual dot Com
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February 1st, 2011 3:54pm

I'm running win7 32 bit on an HP Compaq 6710b. Win7 will not shut down, either when clicking "START" "Shutdown" or when pressing the power button. When doing the aforementioned, a pop-up is displayed saying "Windows Explorer has stopped working" followed by "restarting Windows Explorer". The only way to shut down is by means of a forced shutdown (pressing and holding the power button. I have tried a number suggestions, running registry cleaners and even running the Microsoft Automated Troubleshooting Services Try updating your sound card driver even if it's with a beta version. The following link will take you to page to download the newest driver. http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=3356622&prodTypeId=321957&prodSeriesId=3356620&swLang=13&taskId=135&swEnvOID=4053#113165
February 2nd, 2011 6:21pm

Why people delete my answers???Please do not forget to select the best answer if it helps you! The Ultimate computer newbie guide since the discovery of spoon feeding! The Computer Manual dot Com
Free Windows Admin Tool Kit Click here and download it now
February 2nd, 2011 7:05pm

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