I purchased Windows 7 upgrade through Tech Soup non profit progran Disk was sent to me from Microsoft. Now I get the message box plus the message "This copy of Windows is not genuine" in the bottom right corner of the screen. I tried the "slui.exe 4" to try to "activate by phone" but do not see a phone number on the screen that opens. below is the report from MGA. What do I do now? TIA Diagnostic Report (1.9.0027.0): ----------------------------------------- Windows Validation Data--> Validation Code: 50 Cached Online Validation Code: 0x0 Windows Product Key: *****-*****-M2D3P-KDVY4-MPTW8 Windows Product Key Hash: 4t2LdN1XgT/OgNBuCv6qJaqGcaI= Windows Product ID: 00371-868-0000106-85863 Windows Product ID Type: 1 Windows License Type: KMS Client Windows OS version: 6.1.7601.2.00010100.1.0.048 ID: {A4732254-407A-44FE-9004-283080367CE7}(3) Is Admin: Yes TestCab: 0x0 LegitcheckControl ActiveX: Registered, 1.9.42.0 Signed By: Microsoft Product Name: Windows 7 Professional Architecture: 0x00000000 Build lab: 7601.win7sp1_gdr.110408-1631 TTS Error: Validation Diagnostic: Resolution Status: N/A Vista WgaER Data--> ThreatID(s): N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 Windows XP Notifications Data--> Cached Result: N/A, hr = 0x80070002 File Exists: No Version: N/A, hr = 0x80070002 WgaTray.exe Signed By: N/A, hr = 0x80070002 WgaLogon.dll Signed By: N/A, hr = 0x80070002 OGA Notifications Data--> Cached Result: N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 OGAExec.exe Signed By: N/A, hr = 0x80070002 OGAAddin.dll Signed By: N/A, hr = 0x80070002 OGA Data--> Office Status: 100 Genuine Microsoft Office Standard 2007 - 100 Genuine OGA Version: N/A, 0x80070002 Signed By: N/A, hr = 0x80070002 Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3 Browser Data--> Proxy settings: N/A User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32) Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe Download signed ActiveX controls: Prompt Download unsigned ActiveX controls: Disabled Run ActiveX controls and plug-ins: Allowed Initialize and script ActiveX controls not marked as safe: Disabled Allow scripting of Internet Explorer Webbrowser control: Disabled Active scripting: Allowed Script ActiveX controls marked as safe for scripting: Allowed File Scan Data--> Other data--> Office Details: <GenuineResults><MachineData><UGUID>{A4732254-407A-44FE-9004-283080367CE7}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-MPTW8</PKey><PID>00371-868-0000106-85863</PID><PIDType>1</PIDType><SID>S-1-5-21-704078939-3520930949-3592362497</SID><SYSTEM><Manufacturer>MICRO-STAR INTERNATIONAL CO.,LTD</Manufacturer><Model>MS-7549</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>V8.2</Version><SMBIOSVersion major="2" minor="6"/><Date>20091216000000.000000+000</Date></BIOS><HWID>7BC53707018400F4</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0012-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Standard 2007</Name><Ver>12</Ver><Val>BA950950F7B3D8C</Val><Hash>3FTTyYKDJTpXROjmb/jCE7Ea1CE=</Hash><Pid>89396-710-7727912-65519</Pid><PidType>14</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> Spsys.log Content: 0x80070002 Licensing Data--> Software licensing service version: 6.1.7601.17514 Name: Windows(R) 7, Professional edition Description: Windows Operating System - Windows(R) 7, VOLUME_KMSCLIENT channel Activation ID: b92e9980-b9d5-4821-9c94-140f632f6312 Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f Extended PID: 00371-00170-868-000010-03-1033-7600.0000-1802011 Installation ID: 012832702735098950560820409112801414727566620591870151 Partial Product Key: MPTW8 License Status: Notification Notification Reason: 0xC004F056. Remaining Windows rearm count: 4 Trusted time: 8/4/2011 6:18:32 PM Please use slmgr.vbs /ato to activate and update KMS client information in order to update values. Windows Activation Technologies--> HrOffline: 0x00000000 HrOnline: 0x00000000 HealthStatus: 0x0000000000000000 Event Time Stamp: 6:30:2011 13:31 ActiveX: Registered, Version: 7.1.7600.16395 Admin Service: Registered, Version: 7.1.7600.16395 HealthStatus Bitmask Output: HWID Data--> HWID Hash Current: MgAAAAEABAABAAEAAAACAAAAAQABAAEA6GF8UWz3VPIQM0pvRty4ftr66kV6UNgfGHk= OEM Activation 1.0 Data--> N/A OEM Activation 2.0 Data--> BIOS valid for OA 2.0: yes, but no SLIC table Windows marker version: N/A OEMID and OEMTableID Consistent: N/A BIOS Information: ACPI Table Name OEMID Value OEMTableID Value APIC 7549MS A7549800 FACP 7549MS A7549800 HPET 7549MS OEMHPET MCFG 7549MS OEMMCFG OEMB 7549MS A7549800 SSDT A M I POWERNOW john4life

"john4life" wrote in message news:a6aef20f-90f1-49a7-a79b-0a549e63f27d... I purchased Windows 7 upgrade through Tech Soup non profit progran Disk was sent to me from Microsoft. Now I get the message box plus the message "This copy of Windows is not genuine" in the bottom right corner of the screen. I tried the "slui.exe 4" to try to "activate by phone" but do not see a phone number on the screen that opens. below is the report from MGA. What do I do now? TIA Diagnostic Report (1.9.0027.0): ----------------------------------------- Windows Validation Data--> Validation Code: 50 Cached Online Validation Code: 0x0 Windows Product Key: *****-*****-M2D3P-KDVY4-MPTW8 Windows Product Key Hash: 4t2LdN1XgT/OgNBuCv6qJaqGcaI= Windows Product ID: 00371-868-0000106-85863 Windows Product ID Type: 1 Windows License Type: KMS Client Windows OS version: 6.1.7601.2.00010100.1.0.048 john4life Your installation is using a KMS Volume license. If you bought this copy of Windows - it's a counterfeit. If your machine s company-owned, contact your System Administrator for assistance. -- Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth