New HP Pavillion p7-1231 has been randomly re-booting since day 1 (1 week ago). I can see that minidumps have been created, but have no idea how to read them. Initially had a problem with the Lexmark X9575, but worked with Lexmark to get that corrected. Last night rebooted 5 times. Getting eventlog 6008, kernel-power 41, bugcheck 1001 each time. Called HP Tech Support and their first thing was that since my printers and external HD are old that is the cause. However, I disconnected ALL USB devices leaving only the mouse/keyboard and internet modem (AT&T) and the computer still rebooted on its own. Their solution was to have me reboot, hit F8 and disable the reboot on errors. Not a good solution if you ask me. We escalated and are now waiting for a call back from the 'case manager'. Read TONS of items on the internet regarding this - seems to be a common issue, but no definite answer. Reading about how to upload the minidump has confused me - not sure what that will buy me. Could use some help please - maybe a simpler explanation of how to upload this dump so I can read it - or something else I can look at that might give a clue to what is going on. We are very close to just returning the computer and go back to my old (slow) computer. You'd think that there would be more user friendly errors. Thanks.

Please post a copy of your dumpfile as a shared file to your Sky Drive with a link here. http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65 For advice on how to configure your system to create dump files please read: http://support.microsoft.com/kb/254649 he dumpfile will be created at c:\windows\minidump. You may need to change your settings in Windows to be able to see the file. To show hidden files type Folder Options in the search box above the Start button and select View, Advanced Settings and verify that the box before "Show hidden files and folders" is checked and "Hide protected operating system files" is unchecked. You may need to scroll down to see the second item. You should also make certain that the box before "Hide extensions for known file types" is not checked.Hope this helps, Gerry

I've uploaded my dumps to sky Drive. Hopefully, I did it correctly. Here is the link to the public folder with the dumps - https://skydrive.live.com/#cid=8EA43C0B0DFAC9B8&id=8EA43C0B0DFAC9B8!105 Elynn Boss

thank you for the information. I do have Kaspersky running - I checked the forums there to see if there is anything related and there was something in 2007 - I have the latest version with the latest updates. As for the other drivers - I looked up nsiproxy.sys and determined that it is a Microsoft Windows NSI proxy driver and part of the Windows operating system. Hard to believe that a brand new computer in which I had downloaded all of the Windows updates would leave an outdated driver on the computer. (2010 vs 2011). For amdxata.sys - it is some sort of system file, and Hotfix KB982018 is related to "Advanced Disk Format" - no idea if the PC has that, but it is a 1.5 TB SATA 3G HD. We contacted HP (from whom we bought the computer) and got no satisfaction with Tech Support. They insisted that since my printers and external HD are old (> 2 years old), that they are the source of the problem. Their solution was that I unhook the USB cables for all devices- and when that didn't work, to disable the reboot on system crash. My hubby says we have a defective computer and insists we send it back for a new one. I'm not convinced that it was defective... When we get the new computer, I will install the hotfix that you recommended and see what happens from there - I may be posting again. Thanks. Elynn Boss

Yes - I did all of the updates. Don't know the make and model of the drive - assume it is an HP, but don't know. Where would I look that up? As for the the randomly rebooting - that is exactly what I mean. I would be reading email, the computer would do a re-boot. I would be surfing the internet - computer would re-boot. The only time it would not reboot would be if I was doing nothing on the computer. Sometimes it would be an hour before the reboot - sometimes within 5 minutes of a reboot it would reboot again. At no time did I force the reboot - it happens all on its own.Elynn Boss

Elynn All dumpfiles are Bug check code 0xD1 http://msdn.microsoft.com/en-us/library/ff560244(v=vs.85).aspx Three of the six reports reference this driver at this address ntoskrnl.exe+7cc80. Two reports reference this driver kl1.sys, which relates to Kaspersky. The other report refers to nsiproxy.sys. I am currently trying to help another user where this address also features. I noticed there and from your reports that you have a driver amdxata.sys dated 19 March 2010, whereas on my own computer I found a later version dated 11 March 2011. I did not know the source of this later driver but I have now discovered Hotfix KB982018, which improves compatibility with drives using the Advanced Format technology. I think installing this Hotfix may resolve your problem. http://support.microsoft.com/kb/982018 The download is here: http://www.microsoft.com/en-us/download/details.aspx?id=8903 Hope this helps, Gerry Tried the download - it says not applicable for my computer Elynn Boss

Mine was caused by the outdated Nvidia drivers that got installed from windows update. Installed the latest ones from the Nvidia site and problem solved.