Windows 7 Internet Connectivity Issues
Hi, I loaded Windows 7 Home Premium 32 bit on my HP Pavilion dv5. For some time everything was ok. Suddenly I noticed my internet connection keeps dropping though my modem is connected and working fine. This happens every 2 or 3 hours. I contacted HP for the latest drivers, contacted Microsoft...........but to no avail. Is anyone having the same problem? I've noticed several windows 7 forums where there are posts reg this issue, but no concrete answer. Any ideas?
March 5th, 2010 8:46am

Hi, May I know the following: 1. Is this computer is connecting to the modem directly or connecting to a router? 2. Is this a wired or wireless connection? 3. Brand and model of the NICs. At this time, please also boot the system to Safe Mode with networking or Clean Boot environment to check the issue: How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7 Thanks. Nicholas Li - MSFT
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March 8th, 2010 12:09pm

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