Windows 7 Home Premium OEM copy not genuine?
Diagnostic Report (1.9.0027.0): ----------------------------------------- Windows Validation Data--> Validation Code: 0x8004FE21 Cached Online Validation Code: 0x0 Windows Product Key: *****-*****-YMVMK-TW2P2-K2KKW Windows Product Key Hash: 7Y9ILCZlpoKA2vjoO9hzAHU0wEY= Windows Product ID: 00359-OEM-8702182-76965 Windows Product ID Type: 3 Windows License Type: OEM System Builder Windows OS version: 6.1.7600.2.00010300.0.0.003 ID: {74596849-A6B5-4458-9D9E-55D6D0082D05}(3) Is Admin: Yes TestCab: 0x0 LegitcheckControl ActiveX: N/A, hr = 0x80070002 Signed By: N/A, hr = 0x80070002 Product Name: Windows 7 Home Premium Architecture: 0x00000009 Build lab: 7600.win7_gdr.110408-1633 TTS Error: Validation Diagnostic: Resolution Status: N/A Vista WgaER Data--> ThreatID(s): N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 Windows XP Notifications Data--> Cached Result: N/A, hr = 0x80070002 File Exists: No Version: N/A, hr = 0x80070002 WgaTray.exe Signed By: N/A, hr = 0x80070002 WgaLogon.dll Signed By: N/A, hr = 0x80070002 OGA Notifications Data--> Cached Result: N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 OGAExec.exe Signed By: N/A, hr = 0x80070002 OGAAddin.dll Signed By: N/A, hr = 0x80070002 OGA Data--> Office Status: 100 Genuine Microsoft Office Home and Student 2007 - 100 Genuine OGA Version: N/A, 0x80070002 Signed By: N/A, hr = 0x80070002 Office Diagnostics: B4D0AA8B-604-645_B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3 Browser Data--> Proxy settings: N/A User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32) Default Browser: C:\Users\Michael Street\AppData\Local\Google\Chrome\Application\chrome.exe Download signed ActiveX controls: Prompt Download unsigned ActiveX controls: Disabled Run ActiveX controls and plug-ins: Allowed Initialize and script ActiveX controls not marked as safe: Disabled Allow scripting of Internet Explorer Webbrowser control: Disabled Active scripting: Allowed Script ActiveX controls marked as safe for scripting: Allowed File Scan Data--> Other data--> Office Details: <GenuineResults><MachineData><UGUID>{74596849-A6B5-4458-9D9E-55D6D0082D05}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-K2KKW</PKey><PID>00359-OEM-8702182-76965</PID><PIDType>3</PIDType><SID>S-1-5-21-555570193-3356487010-215574726</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0603 </Version><SMBIOSVersion major="2" minor="5"/><Date>20090519000000.000000+000</Date></BIOS><HWID>ABBB3607018400FE</HWID><UserLCID>0413</UserLCID><SystemLCID>0413</SystemLCID><TimeZone>West-Europa (standaardtijd)(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>46D00CA8A99FF3A</Val><Hash>m0bfxXVKM56BJCFny+rvEfYmhe0=</Hash><Pid>81602-925-4522456-68997</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> Spsys.log Content: 0x80070002 Licensing Data--> Versie van Software Licensing-service: 6.1.7600.16385 Naam: Windows(R) 7, HomePremium edition Beschrijving: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel Activerings-id: 586bc076-c93d-429a-afe5-a69fbc644e88 Toepassings-id55c92734-d682-4d71-983e-d6ec3f16059f Uitgebreide PID: 00359-00174-021-876965-02-1043-7600.0000-2342011 Installatie-id019806512254131851370532734372630881725644334390289696 URL van processorcertificaat: http://go.microsoft.com/fwlink/?LinkID=88338 URL van computercertificaat: http://go.microsoft.com/fwlink/?LinkID=88339 URL van gebruikte licentie: http://go.microsoft.com/fwlink/?LinkID=88341 URL van productcodecertificaat: http://go.microsoft.com/fwlink/?LinkID=88340 Gedeeltelijke productcode: K2KKW Licentiestatus: licentie Resterend aantal nieuwe Windows-activeringen: 2 Vertrouwde tijd: 22-8-2011 18:23:37 Windows Activation Technologies--> HrOffline: 0x8004FE21 HrOnline: N/A HealthStatus: 0x0000000000002300 Event Time Stamp: 8:21:2011 22:53 ActiveX: Registered, Version: 7.1.7600.16395 Admin Service: Registered, Version: 7.1.7600.16395 HealthStatus Bitmask Output: Tampered File: %systemroot%\system32\slc.dll|slc.dll.mui Tampered File: %systemroot%\system32\slcext.dll|slcext.dll.mui Tampered File: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui HWID Data--> HWID Hash Current: PgAAAAIABgABAAEAAgADAAAAAQABAAEAonbu+uGROKAKgEa8CIWMJoQ0aGXoQypmxJaN75qIfrq6Wby26oI= OEM Activation 1.0 Data--> N/A OEM Activation 2.0 Data--> BIOS valid for OA 2.0: yes, but no SLIC table Windows marker version: N/A OEMID and OEMTableID Consistent: N/A BIOS Information: ACPI Table Name OEMID Value OEMTableID Value APIC 051909 APIC1210 FACP 051909 FACP1210 HPET 051909 OEMHPET MCFG 051909 OEMMCFG OEMB 051909 OEMB1210 OSFR 051909 OEMOSFR SSDT DpgPmm CpuPm No hardware have been made and no significant software has been added/changed. I reactivated via phone and still message states it's not genuine. Any help would be appreciated!
August 22nd, 2011 12:27pm

Tampered File: %systemroot%\system32\slc.dll|slc.dll.mui Tampered File: %systemroot%\system32\slcext.dll|slcext.dll.mui Tampered File: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui I can see this written in the diagnostic report. These files have been tampered which are preventing Windows from activating. Since you have a OEM copy of Windows, I'd also suggest you to contact your hardware manufacturer to figure out the problem. Hope it helps!Kunal D Mehta - a Windows Server Enthusiast.
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August 22nd, 2011 3:57pm

Try this: Open a command prompt by right clicking and selecting open as administrator then type the code below. slmgr.vbs -rearm Hope it helps Good Luck!Please remember to flag a post that helps you as "answer" so that it may help others with same problems.
August 22nd, 2011 4:08pm

Thanks for the responses! I tried the command promt, gave a confirmation it carried out the action, but on restart sadly no difference. I have already been in contact with my manufacturer, however it means i need to take my computer down there and they couldn't give me an estimation of how long it would take to fix. so i'm trying to avoid it!
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August 22nd, 2011 4:47pm

If you have a friend with a windows 7 home premium PC you might be able to copy those 3 dlls Server Baba mentioned are corrupted and place them back in the folders they belong in within the system32 folder and you should be all set.Please remember to flag a post that helps you as "answer" so that it may help others with same problems.
August 22nd, 2011 5:42pm

"DirtyOleBeggar" wrote in message news:e7a56c27-5c6b-41bf-886a-3d770579c1ed... If you have a friend with a windows 7 home premium PC you might be able to copy those 3 dlls Server Baba mentioned are corrupted and place them back in the folders they belong in within the system32 folder and you should be all set. Please remember to flag a post that helps you as "answer" so that it may help others with same problems. Thats unlikely to work, as the indications from the report are that the problem lies elsewhere that the files themselves if it were the files, then they would be listed in the File Scan Data section as well. @Michael Id start by using CHKDSK and SFC to check whether the system is OK... Click on the Start button type in the Search box CMD.EXE right-click on the only file that is found Select Run as Administrator - the Elevated Command Prompt window should pop up At the Command prompt, type CHKDSK C: /R and hit the Enter key You will be told that the drive is locked, and the CHKDSK will run at he next boot - hit the Y key, and then reboot. The chkdsk will take a few hours depending on the size of the drive, so be patient! After the CHKDSK has run, Windows should boot normally (possibly after a second auto-reboot) - then run the SFC SFC -System File Checker - Instructions Click on the Start button type in the Search box CMD.EXE right-click on the only file that is found Select Run as Administrator - the Elevated Command Prompt window should pop up At the Command prompt, type SFC /SCANNOW and hit the Enter key Wait for the scan to finish - make a note of any error messages - and then reboot. run another MGADiag report, and post the results. Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
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August 23rd, 2011 12:08am

@Noel D Paton Performed the CHKDSK succesfully ran sfc /scannow succesfully unfortunately i cant see any difference... here's the MGADiag: Diagnostic Report (1.9.0027.0): ----------------------------------------- Windows Validation Data--> Validation Code: 0x8004FE21 Cached Online Validation Code: N/A, hr = 0xc004f012 Windows Product Key: *****-*****-YMVMK-TW2P2-K2KKW Windows Product Key Hash: 7Y9ILCZlpoKA2vjoO9hzAHU0wEY= Windows Product ID: 00359-OEM-8702182-76965 Windows Product ID Type: 3 Windows License Type: OEM System Builder Windows OS version: 6.1.7600.2.00010300.0.0.003 ID: {74596849-A6B5-4458-9D9E-55D6D0082D05}(3) Is Admin: Yes TestCab: 0x0 LegitcheckControl ActiveX: N/A, hr = 0x80070002 Signed By: N/A, hr = 0x80070002 Product Name: Windows 7 Home Premium Architecture: 0x00000009 Build lab: 7600.win7_gdr.110408-1633 TTS Error: Validation Diagnostic: Resolution Status: N/A Vista WgaER Data--> ThreatID(s): N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 Windows XP Notifications Data--> Cached Result: N/A, hr = 0x80070002 File Exists: No Version: N/A, hr = 0x80070002 WgaTray.exe Signed By: N/A, hr = 0x80070002 WgaLogon.dll Signed By: N/A, hr = 0x80070002 OGA Notifications Data--> Cached Result: N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 OGAExec.exe Signed By: N/A, hr = 0x80070002 OGAAddin.dll Signed By: N/A, hr = 0x80070002 OGA Data--> Office Status: 100 Genuine Microsoft Office Home and Student 2007 - 100 Genuine OGA Version: N/A, 0x80070002 Signed By: N/A, hr = 0x80070002 Office Diagnostics: B4D0AA8B-604-645_B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3 Browser Data--> Proxy settings: N/A User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32) Default Browser: C:\Users\Michael Street\AppData\Local\Google\Chrome\Application\chrome.exe Download signed ActiveX controls: Prompt Download unsigned ActiveX controls: Disabled Run ActiveX controls and plug-ins: Allowed Initialize and script ActiveX controls not marked as safe: Disabled Allow scripting of Internet Explorer Webbrowser control: Disabled Active scripting: Allowed Script ActiveX controls marked as safe for scripting: Allowed File Scan Data--> Other data--> Office Details: <GenuineResults><MachineData><UGUID>{74596849-A6B5-4458-9D9E-55D6D0082D05}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-K2KKW</PKey><PID>00359-OEM-8702182-76965</PID><PIDType>3</PIDType><SID>S-1-5-21-555570193-3356487010-215574726</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0603 </Version><SMBIOSVersion major="2" minor="5"/><Date>20090519000000.000000+000</Date></BIOS><HWID>ABBB3607018400FE</HWID><UserLCID>0413</UserLCID><SystemLCID>0413</SystemLCID><TimeZone>West-Europa (standaardtijd)(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>46D00CA8A99FF3A</Val><Hash>m0bfxXVKM56BJCFny+rvEfYmhe0=</Hash><Pid>81602-925-4522456-68997</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> Spsys.log Content: 0x80070002 Licensing Data--> Versie van Software Licensing-service: 6.1.7600.16385 Naam: Windows(R) 7, HomePremium edition Beschrijving: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel Activerings-id: 586bc076-c93d-429a-afe5-a69fbc644e88 Toepassings-id55c92734-d682-4d71-983e-d6ec3f16059f Uitgebreide PID: 00359-00174-021-876965-02-1043-7600.0000-2342011 Installatie-id019806512254131851370532734372630881725644334390289696 URL van processorcertificaat: http://go.microsoft.com/fwlink/?LinkID=88338 URL van computercertificaat: http://go.microsoft.com/fwlink/?LinkID=88339 URL van gebruikte licentie: http://go.microsoft.com/fwlink/?LinkID=88341 URL van productcodecertificaat: http://go.microsoft.com/fwlink/?LinkID=88340 Gedeeltelijke productcode: K2KKW Licentiestatus: licentie Resterend aantal nieuwe Windows-activeringen: 1 Vertrouwde tijd: 23-8-2011 21:31:07 Windows Activation Technologies--> HrOffline: 0x8004FE21 HrOnline: N/A HealthStatus: 0x0000000000002300 Event Time Stamp: 8:21:2011 22:53 ActiveX: Registered, Version: 7.1.7600.16395 Admin Service: Registered, Version: 7.1.7600.16395 HealthStatus Bitmask Output: Tampered File: %systemroot%\system32\slc.dll|slc.dll.mui Tampered File: %systemroot%\system32\slcext.dll|slcext.dll.mui Tampered File: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui HWID Data--> HWID Hash Current: PgAAAAIABgABAAEAAgADAAAAAQABAAEAonbu+uGROKAKgEa8CIWMJoQ0aGXoQypmxJaN75qIfrq6Wby26oI= OEM Activation 1.0 Data--> N/A OEM Activation 2.0 Data--> BIOS valid for OA 2.0: yes, but no SLIC table Windows marker version: N/A OEMID and OEMTableID Consistent: N/A BIOS Information: ACPI Table Name OEMID Value OEMTableID Value APIC 051909 APIC1210 FACP 051909 FACP1210 HPET 051909 OEMHPET MCFG 051909 OEMMCFG OEMB 051909 OEMB1210 OSFR 051909 OEMOSFR SSDT DpgPmm CpuPm Anyways thanks for the support!
August 23rd, 2011 3:34pm

A last shot here: http://www.microsoft.com/genuine/validate/ Download and run this utility. Quoting from the page: "If needed, it will also attempt to repair Windows 7 licensing components that may have been damaged, moved, or deleted." So if your copy of Windows was genuine, there are good chances that this utility might restore the tampered files. Hope it helps! Kunal D Mehta - a Windows Server Enthusiast.
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August 23rd, 2011 3:57pm

"Michael Street" wrote in message news:eacd0921-41fa-4893-a69c-b6a5168636cf... @Noel D Paton Performed the CHKDSK succesfully ran sfc /scannow succesfully unfortunately i cant see any difference... here's the MGADiag: Diagnostic Report (1.9.0027.0): ----------------------------------------- Windows Validation Data--> Validation Code: 0x8004FE21 Cached Online Validation Code: N/A, hr = 0xc004f012 Windows Product Key: *****-*****-YMVMK-TW2P2-K2KKW Windows Product Key Hash: 7Y9ILCZlpoKA2vjoO9hzAHU0wEY= Windows Product ID: 00359-OEM-8702182-76965 Windows Product ID Type: 3 Windows License Type: OEM System Builder Windows OS version: 6.1.7600.2.00010300.0.0.003 Windows Activation Technologies--> HrOffline: 0x8004FE21 HrOnline: N/A HealthStatus: 0x0000000000002300 Event Time Stamp: 8:21:2011 22:53 ActiveX: Registered, Version: 7.1.7600.16395 Admin Service: Registered, Version: 7.1.7600.16395 HealthStatus Bitmask Output: Tampered File: %systemroot%\system32\slc.dll|slc.dll.mui Tampered File: %systemroot%\system32\slcext.dll|slcext.dll.mui Tampered File: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui Anyways thanks for the support! Unfortunately, I suspect that the problem is no going to be amenable to solving in the forums thus particular group of affected files is rare, and the troubleshooting complex. I suggest that you go direct to WGA Support if an MS Techie doesnt step in with any suggestions. WGA Support can be found here- North America: http://support.microsoft.com/contactus/cu_sc_genadv_master?ws=support&ws=support#tab4 Outside North America: http://support.microsoft.com/contactus/?ws=support#tab0 Please let us know if (and how) MS manage to repair the problem without a repair install of the OS - it would be useful for future reference! @Server Baba MGADiag also forces an attempt at self-heal the 0x8004FE21 error is self-heal failed Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
August 23rd, 2011 4:01pm

Thanks for the tip Noel, didn't know that! :)Kunal D Mehta - a Windows Server Enthusiast.
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August 23rd, 2011 4:05pm

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