Windows 7 HP: Internet doesn't work, no prob with Ping and Windows Update
Hi there,
I've got a Windows 7 HP 64-Bit machine in front of me, which is part of a home network.
After the Windows installation everything was fine, but now, the Internet is somewhat broke.
I can ping every internet-domain and every pc within the network, Windows Update and Remote Desktop work, too. But neither IE nor Firefox get to open a website.
What I tried:
- flushing dns-cache (ipconfig /flushdns)
- rebuilding TCPIPstack (netsh int ip reset resetlog.txt)
- reinstalling network driver
Any idea what I can do besides reinstalling the whole system?
Regards, Nic
May 11th, 2010 6:13pm
Hi,
Are you using a proxy server? Check your firewall as well. Firewall is probably blocking the appllication.
Regards.
Note: Post your pc specs.
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May 12th, 2010 1:28pm
Hi,
If it works when you boot the computer to Safe Mode with networking, please also boot the system to clean boot environment to check the issue:
How to troubleshoot a problem by performing a clean boot in Windows Vista
or in Windows 7
Thanks.
Nicholas Li - MSFT
May 12th, 2010 1:30pm