Originally, this started with just a window would freeze after ever other click. This freeze would eventually crash every program i had open. Then after trying the "chkdsk /r" command, it didnt fix. Then i tried Kaspersky Virus Removal Tool. This didnt help at all either. Now it has progressed to not even launching windows 7 at all. I get to the "Starting Windows" screen, and it either freezes completely, or after a while flashes a blue screen. It has progressed even worse, to not getting passed a screen that shows the hardware on my motherboard, and if it gets passed that, it will start up windows recovery, which freezes as it reaches "attempting to fix errors". Someone please tell me how to fix this, or how i can at least restore my computer.

Hi, When you say Chkdsk /r (really should use chkdsk /f /r) did not fix the issues do you mean it showed errors or showed no errors yet did not help? This certainly sounds like hardware so you probably should check with a real computer shop (not leeks and peeks at a Best Buy or other Big Box Stores) or the System Maker's Support. ================================================================= If disk issue are suspected : (since you can't boot use the manufacturer's utility) Disk issues can get serious very quickly so I would thoroughly check the drive now and be sure to keep redundant backups of your important data (use several methods). Inside Windows - Regular or Safe Mode (repeatedly tap F8 as you boot). Run checkdisk - schedule it to run at next start and then Apply OK your way out then restart. How to Run Disk Check in Windows 7 http://www.sevenforums.com/tutorials/433-disk-check.html OR : Start - type in Search box - COMMAND find at top of list - RIGHT CLICK - RUN AS ADMIN sfc /scannow How to Repair Windows 7 System Files with System File Checker http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html Then run checkdisk (chkdsk). How to Run Disk Check in Windows 7 http://www.sevenforums.com/tutorials/433-disk-check.html ---------------------------------------------------- For even better and more efficient checking : From the Command Prompt of the Recovery Console (if you have one) or from a Vista/Windows 7 disk - if you do not have a Vista/Windows 7 disk you can borrow a friend's (it needs to be same 32 or 64 bit and they are not copy protected) or make one. Also your System maker will sell the physical disks cheap since you already own Windows. chkdsk /f /r REBOOT Space after k and before / and after f and before / sfc /scannow REBOOT Space after c and before / How to Boot to the System Recovery Options in Windows 7 http://www.sevenforums.com/tutorials/668-system-recovery-options.html What are the system recovery options in Windows 7? http://windows.microsoft.com/en-us/windows7/What-are-the-system-recovery-options-in-Windows-7 ---------------------------------------------------------------- Go into Setup/Settings (BIOS/CMOS) often F2 as you boot so watch screen as you startup. Set the boot order to CD/DVD to use Windows disks (Vista or Windows 7 whichever you have installed.) Remember to set back when done. If you need to make repair disks - these help repair Windows not re-install. How to Create a Windows 7 System Repair Disc http://www.sevenforums.com/tutorials/2083-system-repair-disc-create.html ===================================== If CheckDisk fails to complete as above : (The old 302602 links is not valid now for the diagnostic links.) Diagnostic Utilities By Manufacturer - run the one for your hard drive http://www.techsupportforum.com/hardware-support/hard-drive-support/462298-no-ide-device-found.html Corrected list as of 6-09-2010 Fujitsu Hard Drives: Diagnostic Utilities Here http://www.fujitsu.com/emea/products/hdd/ Hitachi Hard Drives: Diagnostic Utilities Here http://www.hitachigst.com/support/downloads/ IBM Hard Drives: Use Hitachi Utilities* Toshiba Hard Drives: Use Hitachi or Maxtor Utilities Maxtor Hard Drives: Diagnostic Utilities Here (now SeaGate) http://www.seagate.com/www/en-us/support/ Quantum Hard Drives: Use Maxtor Utilities Seagate Hard Drives: Diagnostic Utilities Here http://www.seagate.com/www/en-us/support/downloads Conner Hard Drives: Use Seagate Utilities Samsung Hard Drives: Diagnostic Utilities Here http://www.samsung.com/global/business/hdd/ Western Digital Hard Drives: Diagnostic Utilities Here http://support.wdc.com/product/download.asp?lang=en The trial versions of one of these "might" help. SpeedFan http://www.almico.com/sfdownload.php HD Tune http://www.hdtune.com/ Hope this helps.Rob Brown - Microsoft MVP <- profile - Windows Expert - Consumer : Bicycle - Mark Twain said it right.

Hi, If the issue is NOT disk related or hardware this troubleshooter "might" help. You can try some of these in Safe Mode - repeatedly tap F8 as you boot. If you do not have a Windows 7 disk you can borrow a friends as they are not copy protected. Your System maker will also sell the physical DVD cheap since you already own Windows. Also you can make a repair disk on another computer. Try Startup Repair - (If at ANY point you gain some but not full access to Windows come back and try Startup Repair again.) How to Boot to the System Recovery Options in Windows 7 http://www.sevenforums.com/tutorials/668-system-recovery-options.html What are the system recovery options in Windows 7? http://windows.microsoft.com/en-us/windows7/What-are-the-system-recovery-options-in-Windows-7 Try StartUp Repair from Recovery Options or Windows 7 disk. How to Run a Startup Repair in Windows 7 http://www.sevenforums.com/tutorials/681-startup-repair.html Also from the COMMAND PROMPT of Recovery Console (if possible) or a Windows 7 disk Start - type in Search box - COMMAND find at top of list - RIGHT CLICK - RUN AS ADMIN sfc /scannow How to Repair Windows 7 System Files with System File Checker http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html Then run checkdisk (chkdsk). How to Run Disk Check in Windows 7 http://www.sevenforums.com/tutorials/433-disk-check.html Retry Startup Repair after Chkdsk. If needed after those you can try System Restore from Safe Mode or the Recovery or Windows 7 disk. How to Do a System Restore in Windows 7 http://www.sevenforums.com/tutorials/700-system-restore.html -------------------------------------------------------------------- If you need to make repair disks - these help repair Windows not re-install. Often a Repair Disk will help when the Recovery Disk does not - Use OPTION 2 to make the disk. How to Create a Windows 7 System Repair Disc http://www.sevenforums.com/tutorials/2083-system-repair-disc-create.html ====================================== If needed : What to do if Windows won't start correctly http://windows.microsoft.com/en-us/windows-vista/What-to-do-if-Windows-wont-start-correctly How to Boot to the System Recovery Options in Windows 7 http://www.sevenforums.com/tutorials/668-system-recovery-options.html What are the system recovery options in Windows 7? http://windows.microsoft.com/en-us/windows7/What-are-the-system-recovery-options-in-Windows-7 How to Do a Repair Install to Fix Windows 7 http://www.sevenforums.com/tutorials/3413-repair-install.html Hope this helps.Rob Brown - Microsoft MVP <- profile - Windows Expert - Consumer : Bicycle - Mark Twain said it right.

Hi, If needed and the hard drive is at all viable these may help to recover the data. The hard drive can be put into another computer as 2nd drive (best) or into an External USB case. Either would allow you to copy the data to removable media such as CD, DVD, or other USB drives. Or you could use an Ubuntu boot CD to back up the data. Use Ubuntu Live CD to Backup Files from Your Dead Windows Computer http://www.howtogeek.com/howto/windows-vista/use-ubuntu-live-cd-to-backup-files-from-your-dead-windows-computer Hope this helps.Rob Brown - Microsoft MVP <- profile - Windows Expert - Consumer : Bicycle - Mark Twain said it right.

yeah i cant even get it to run in safe mode. it freezes on "please wait"

Hi, Sounds like hardware. Try a Windows boot disk and StartUp Repair just in case. And try using the Linux disk to backup the drive. If those boot fail the drive itself is the issue though other hardware can also be involved. Hope this helps.Rob Brown - Microsoft MVP <- profile - Windows Expert - Consumer : Bicycle - Mark Twain said it right.

DISK BOOT FAILURE , INSERT DISK AND PRESS ENTER"is the new error im getting. if i insert the disk, it just goes to system recovery, it runs and says it fixes stuff, which it doesn't. If i try to open the recovery console, it doesnt let my type anything. All the other options require an image or something.

Hi, You can try booting with the Linux Ubuntu CD to see if the drive is accessible at all, it may have failed. Use Ubuntu Live CD to Backup Files from Your Dead Windows Computer http://www.howtogeek.com/howto/windows-vista/use-ubuntu-live-cd-to-backup-files-from-your-dead-windows-computer OR boot with a Windows Disk and in the Command Prompt issue these one at a time and Hit ENTER after each. bootrec /fixmbr bootrec /fixboot bootrec /scanos bootrec /rebuildbcd Sometimes using EasyBCD works when other methods do not. Recovering the Vista or Windows 7 Bootloader from the DVD http://neosmart.net/wiki/display/EBCD/Recovering+the+Vista+Bootloader+from+the+DVD Recovering the Vista Bootloader with EasyBCD http://neosmart.net/wiki/display/EBCD/Recovering+the+Vista+Bootloader+with+EasyBCD Repairing the Windows Vista Bootloader http://neosmart.net/wiki/display/EBCD/Repairing+the+Windows+Vista+Bootloader If EITHER bootrec or EasyBCD works then run StartUp Repair Twice from the Vista Boot Disk, run once and then reboot and run again. ================================================================ To boot with a CD or DVD : Setup/Settings (BIOS/CMOS) often F2 as you boot so watch the screen for keys - set boot order to CD/DVD first. Remember to set back as it was after using the methods above. Hope this helps.Rob Brown - Microsoft MVP <- profile - Windows Expert - Consumer : Bicycle - Mark Twain said it right.

Hi, Try to unplug everything except the power and the keyboard. Then restart the computer, insert your Windows 7 boot DVD, try a In-place upgrade. Use one of the following procedures, as appropriate: 1. If Windows automatically detects the DVD, the Install now screen appears. Click Install now. 2. If Windows does not automatically detect the DVD, Click Start, click Run, type Drive:\setup.exe, and then click OK. Note Drive is the drive letter of the computer's DVD drive. Click Install now. 3. When you reach the Which type of installation do you want? screen, click Upgrade to upgrade the current operating system to Windows 7. Regards, Miya This posting is provided "AS IS" with no warranties, and confers no rights. | Please remember to click "Mark as Answer" on the post that helps you, and to click "Unmark as Answer" if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.