I am using a Dell laptop with Windows 7 32 bit OS. My laptop crashed yesterday and I cannot use the F8 button to get Advanced Boot Options. I also have the Windows 7 Recovery Disc. When using the diagnostic tool I got an Error Code 2000-0146. The exact message read Error Code 0146 Msg: Error Code 2000-0146 Msg: Hard Drive 1 - Self Test log contains previous error. I was wondering if there is a simple way to fix this error. If not, how can I get my data and files off of my laptop onto an external hard drive. After I save all my files, will wiping my system clean and re-uploading Windows 7 still work for my laptop or is the hard drive too much of an issue to still use the current system I have. Thanks.

This indicates a hard drive failure. I think it will be better to contact Dell Technical Support. These two links may help: link1 link2 This posting is provided "AS IS" with no warranties or guarantees , and confers no rights. Microsoft Student Partner Microsoft Certified Professional Microsoft Certified Systems Administrator: Security Microsoft Certified Systems Engineer: Security Microsoft Certified Technology Specialist: Windows Server 2008 Active Directory, Configuration Microsoft Certified Technology Specialist: Windows Server 2008 Network Infrastructure, Configuration