Windows 7 Bluescreen - Related to external HD?
Hello everyone, Keep getting the dreaded BSOD, was hoping someone could examine the dump file (link is below) and help me identify what is causing this. http://cid-dc287639db5a1e0e.office.live.com/embedicon.aspx/DMP%20Files/021211-25755-01.dmp Problem signature: Problem Event Name: BlueScreen OS Version: 6.1.7600.2.0.0.256.48 Locale ID: 1033 Additional information about the problem: BCCode: 1 BCP1: 000000007759F72A BCP2: 0000000000000000 BCP3: 000000000000FFFB BCP4: FFFFF88003CC5CA0 OS Version: 6_1_7600 Service Pack: 0_0 Product: 256_1 Thank you very much for your help.
February 12th, 2011 1:57pm

I got an error saying the .DMP file was incomplete and cannot be read.Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
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February 12th, 2011 3:02pm

This error has occured to me many times so I just posted all three dumps in that directory in hopes that they are related. The link is here, hopefully one of them works: http://cid-dc287639db5a1e0e.office.live.com/embedicon.aspx/DMP%20Files/Minidumps.zip Ok.. so had another crash but no dump file this time (don't know why?) But I did take a screenshot of the actual Blue Screen http://cid-dc287639db5a1e0e.office.live.com/embedphoto.aspx/DMP%20Files/photo.JPG ---- UPDATE ---- Ran Windbg and came up with this.. ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* APC_INDEX_MISMATCH (1) This is a kernel internal error. The most common reason to see this bugcheck is when a filesystem or a driver has a mismatched number of calls to disable and re-enable APCs. The key data item is the Thread->KernelApcDisable field. A negative value indicates that a driver has disabled APC calls without re-enabling them. A positive value indicates that the reverse is true. This check is made on exit from a system call. Arguments: Arg1: 000000007759f72a, address of system function (system call) Arg2: 0000000000000000, Thread->ApcStateIndex << 8 | Previous ApcStateIndex Arg3: 000000000000fffb, Thread->KernelApcDisable Arg4: fffff88003cc5ca0, Previous KernelApcDisable Debugging Details: ------------------ FAULTING_IP: +3932633930303034 00000000`7759f72a ?? ??? CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT BUGCHECK_STR: 0x1 PROCESS_NAME: audiodg.exe CURRENT_IRQL: 0 LAST_CONTROL_TRANSFER: from fffff80002cd6ca9 to fffff80002cd7740 STACK_TEXT: fffff880`03cc5a68 fffff800`02cd6ca9 : 00000000`00000001 00000000`7759f72a 00000000`00000000 00000000`0000fffb : nt!KeBugCheckEx fffff880`03cc5a70 fffff800`02cd6be0 : fffffa80`0a792370 00000000`0099e1c8 fffff880`03cc5bc8 00000000`00000001 : nt!KiBugCheckDispatch+0x69 fffff880`03cc5bb0 00000000`7759f72a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceExit+0x245 00000000`0099e198 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x7759f72a STACK_COMMAND: kb FOLLOWUP_IP: nt!KiSystemServiceExit+245 fffff800`02cd6be0 4883ec50 sub rsp,50h SYMBOL_STACK_INDEX: 2 SYMBOL_NAME: nt!KiSystemServiceExit+245 FOLLOWUP_NAME: MachineOwner MODULE_NAME: nt IMAGE_NAME: ntkrnlmp.exe DEBUG_FLR_IMAGE_TIMESTAMP: 4cc791bd FAILURE_BUCKET_ID: X64_0x1_SysCallNum_4_nt!KiSystemServiceExit+245 BUCKET_ID: X64_0x1_SysCallNum_4_nt!KiSystemServiceExit+245 Followup: MachineOwner From what I can determine, it is the audiodg.exe that is causing the issue? I looked it up and it appears that it is an internal windows audio process?
February 12th, 2011 4:06pm

This error has occured to me many times so I just posted all three dumps in that directory in hopes that they are related. The link is here, hopefully one of them works: http://cid-dc287639db5a1e0e.office.live.com/embedicon.aspx/DMP%20Files/Minidumps.zip
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February 12th, 2011 4:07pm

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