Hello Everyone, I am using a TOSHIBA SATELLITE L505-S5984 laptop running WINDOWS 7.. After the machine was started successfully, the Blue Screen with the following information was displayed. -------------------------------------------------------------------------------------------------------------- Windows 7 Blue Screen STOP: 0x0000008E (0xC0000005, 0x8B873B66, 0x901E3744, 0x00000000) *** iaStor.sys - Address 8B873B66 Base at 8B83200, DateStamp 4a7c1b38 *** Problem signature: Problem Event Name: BlueScreen OS Version: 6.1.7601.2.1.0.768.3 Locale ID: 1033 Additional information about the problem: BCCode: 1000008e BCP1: C0000005 BCP2: 8B85EB66 BCP3: 9D8C7744 BCP4: 00000000 OS Version: 6_1_7601 Service Pack: 1_0 Product: 768_1 ---------------------------------------------------------------------------------------------------------- If additional informaton is needed, please let me know. Thank You All! Eric.

If it is problem that begin with the first start, then return notebook to seller. If it is not new phenomenon, then give us more specific details. If you landed here in Technet forum, you are expected to be IT professional, otherwise there is specific forum answers.microsoft.com. Rgds Milos

Hi, According to the error code 0x0000008E, you can refer to Bug Check 0x8E: KERNEL_MODE_EXCEPTION_NOT_HANDLED. To check the this issue, please locate the dump file in the \Windows\Minidump folder and upload it so that we can analyze it. Before we could get your Minidump files, you can check following: 1. Boot to Safe Mode to check the result. 2. Test the issue in Clean Boot 3. Update BIOS and drivers. Please be ensured that you have installed the latest drivers and all the updates Hope this helps Vincent Wang TechNet Community Support