Windows 7 BSOD on shutdown
Hi there. Realativily new system around 2 months for most components except GPU. Every time I go to shut down the computer I get a BSOD started happening around 2 weeks ago however haven't updated any hardware/drivers which might have caused this. Normally I would try to read the Minidump file created except it's not creating one. Every time ill get the blue screen and it will just hang there and have to hold power button to turn off have tried waiting over an hour but nothing happens. "Kernal data inpage error" was the exception it used. Unsure of what to do please help. System specs OS: Windows 7 64bit Pro CPU: AMD 1090T MOBO: 890FXA-UD5 RAM: 4GB @1600MHz GPU: Sapphire 4850 1Gb Gddr3
March 26th, 2011 11:41pm

Please use Microsoft Skydrive to upload dump files (%systemroot%\minidumps like c:\windows\minidumps) and post a link here. Once done, I will download them and analyze them. If you want to debug dump files without my help, use Windbg and refer to this Microsoft article: http://support.microsoft.com/kb/315263 This posting is provided "AS IS" with no warranties or guarantees , and confers no rights. Microsoft Student Partner Microsoft Certified Professional Microsoft Certified Systems Administrator: Security Microsoft Certified Systems Engineer: Security Microsoft Certified Technology Specialist: Windows Server 2008 Active Directory, Configuration Microsoft Certified Technology Specialist: Windows Server 2008 Network Infrastructure, Configuration
Free Windows Admin Tool Kit Click here and download it now
March 27th, 2011 4:43am

Check your settings for creating the minidump. Go to Control Panel > System > Advanced and click on the Startup and Recovery Settings button. Make sure something other than (none) is in the Write Debugging Information box, and that there's a path in the Directory box. Then you can upload it as per Mr. X's suggestion. SC Tom
March 27th, 2011 7:19am

@ SC Tom System is set to create a small dump file (256k) I set the computer to shutdown and the same thing happened BSOD "Kernal data inpage error" and no dump file was created. It just continued to hang on the Blue screen. The last successful BSOD dump created was on the 25th of January 2011 that was driver related and I havent had any since. DXDiag infomation is here. http://cid-36c221e79c769f80.office.live.com/self.aspx/Other/DxDiag.txt Cheers callum0001
Free Windows Admin Tool Kit Click here and download it now
March 27th, 2011 7:44am

Are there any entries in the event log around the time you get the BSOD? I did a Google for "Kernel data inpage error windows 7" and got plenty of hits. If nothing comes of your post here, you might try that, although that's a lot of info to sort through. SC Tom
March 27th, 2011 10:35am

There have been 10 entries in the event log. All of these events have come from the same source "Kernel-Power" and are all under the Critical tab and all relate to the same problem. This is what I pulled from the log dont know if it helps. - System - Provider [ Name] Microsoft-Windows-Kernel-Power [ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4} EventID 41 Version 2 Level 1 Task 63 Opcode 0 Keywords 0x8000000000000002 - TimeCreated [ SystemTime] 2011-03-21T03:42:46.988013000Z EventRecordID 120107 Correlation - Execution [ ProcessID] 4 [ ThreadID] 8 Channel System Computer selfcontained - Security [ UserID] S-1-5-18 - EventData BugcheckCode 0 BugcheckParameter1 0x0 BugcheckParameter2 0x0 BugcheckParameter3 0x0 BugcheckParameter4 0x0 SleepInProgress true PowerButtonTimestamp 0
Free Windows Admin Tool Kit Click here and download it now
March 27th, 2011 4:21pm

No dump is being created on the BSOD instead it just hangs on the screen and wont continue shutting down.
March 27th, 2011 4:28pm

"Kernal data inpage error" means reading from pagefile fails, so you should check the HDD (cables, the HDD it self). Run a diagnostic tool from your HDD manufacture. "A programmer is just a tool which converts caffeine into code" Want to install RSAT on Windows 7 Sp1? Check my HowTo: http://www.msfn.org/board/index.php?showtopic=150221
Free Windows Admin Tool Kit Click here and download it now
March 27th, 2011 4:31pm

Primary boot hard drive is an OCZ 80 GB revo drive. Couldnt find anything on the OCZ fourms or any support tools for this drive. (Revo drive is a pci e based ssd. THe only connection is straight into the pci-e slot.)
March 28th, 2011 6:36am

I don't use a SSD. Ask the OCZ support."A programmer is just a tool which converts caffeine into code" Want to install RSAT on Windows 7 Sp1? Check my HowTo: http://www.msfn.org/board/index.php?showtopic=150221
Free Windows Admin Tool Kit Click here and download it now
March 28th, 2011 8:39am

Any idea why it wouldnt be creating a minidump file?
March 29th, 2011 6:14am

dump data are written the pagefile first before they are writting to the dmps. And your Windows has issue reading data from the pagefile, so you don't get dumps."A programmer is just a tool which converts caffeine into code" Want to install RSAT on Windows 7 Sp1? Check my HowTo: http://www.msfn.org/board/index.php?showtopic=150221
Free Windows Admin Tool Kit Click here and download it now
March 29th, 2011 9:14am

"Kernal data inpage error" means reading from pagefile fails, so you should check the HDD (cables, the HDD it self). Run a diagnostic tool from your HDD manufacture. "A programmer is just a tool which converts caffeine into code" Want to install RSAT on Windows 7 Sp1? Check my HowTo: http://www.msfn.org/board/index.php?showtopic=150221 That was useful. Been getting this bsod as well, I got my pagefile in a 3gb ramdisk drive, makes sense it fails on shutdown I guess.
April 12th, 2012 12:41pm

This is also potentially a failing disk issue, you might check on the SMART stats... http://mikemstech.blogspot.com/2011/12/troubleshooting-0x0000007a.html -- Mike Burr Enterprise High Availability, Disaster Recovery, and Business Continuity Planning Learn to Troubleshoot Windows BSODs
Free Windows Admin Tool Kit Click here and download it now
April 12th, 2012 6:00pm

For dumps to be produced. . . Page file must be on OS drive Page file base allocation size must be > than installed physical RAM Windows Error Reporting (WER) system service should be set to MANUAL Set page file to system managed, OS driveSet System Crash/ Recovery Settings to "Kernel Memory Dump" - this will produce. . .--> a Full Kernel Memory Dump - c:\windows\memory.dmp--> a Mini Kernel dump c:\windows\minidumpThe Full Kernel is overwritten each BSOD; a new mini kernel dump is created w/ different name for each BSODTo check your system's "Recoveros" (Recovery) and Page File settings via Windows Management Instrumentation (WMI), run the following -HTML output - WMI - "Recoveros" and Page File Settings (HTML)Text file output - WMI - "Recoveros" and Page File Settings
April 14th, 2012 4:03pm

See my BSOD post below to configure system dump options. -- Mike Burr Enterprise High Availability, Disaster Recovery, and Business Continuity Planning Learn to Troubleshoot Windows BSODs
Free Windows Admin Tool Kit Click here and download it now
April 16th, 2012 12:50am

This topic is archived. No further replies will be accepted.

Other recent topics Other recent topics