Windows 7 BSOD on shutdown
Hi there.
Realativily new system around 2 months for most components except GPU. Every time I go to shut down the computer I get a BSOD started happening around 2 weeks ago however haven't updated any hardware/drivers which might have caused this. Normally
I would try to read the Minidump file created except it's not creating one. Every time ill get the blue screen and it will just hang there and have to hold power button to turn off have tried waiting over an hour but nothing happens.
"Kernal data inpage error" was the exception it used.
Unsure of what to do please help.
System specs
OS: Windows 7 64bit Pro
CPU: AMD 1090T
MOBO: 890FXA-UD5
RAM: 4GB @1600MHz
GPU: Sapphire 4850 1Gb Gddr3
March 26th, 2011 11:41pm
Please use Microsoft Skydrive to upload dump files (%systemroot%\minidumps like c:\windows\minidumps) and post a link here.
Once done, I will download them and analyze them.
If you want to debug dump files without my help, use Windbg and refer to this Microsoft article:
http://support.microsoft.com/kb/315263
This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.
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March 27th, 2011 4:43am
Check your settings for creating the minidump. Go to Control Panel > System > Advanced and click on the Startup and Recovery Settings button. Make sure something other than (none) is in the Write Debugging Information box, and that there's a path
in the Directory box. Then you can upload it as per Mr. X's suggestion.
SC Tom
March 27th, 2011 7:19am
@ SC Tom System is set to create a small dump file (256k)
I set the computer to shutdown and the same thing happened BSOD "Kernal data inpage error" and no dump file
was created. It just continued to hang on the Blue screen.
The last successful BSOD dump created was on the 25th of January 2011 that was driver
related and I havent had any since.
DXDiag infomation is here. http://cid-36c221e79c769f80.office.live.com/self.aspx/Other/DxDiag.txt
Cheers callum0001
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March 27th, 2011 7:44am
Are there any entries in the event log around the time you get the BSOD?
I did a Google for "Kernel data inpage error windows 7" and got plenty of hits. If nothing comes of your post here, you might try that, although that's a lot of info to sort through.
SC Tom
March 27th, 2011 10:35am
There have been 10 entries in the event log.
All of these events have come from the same source "Kernel-Power" and are all under the Critical tab and all relate to the same problem.
This is what I pulled from the log dont know if it helps.
-
System
-
Provider
[ Name]
Microsoft-Windows-Kernel-Power
[ Guid]
{331C3B3A-2005-44C2-AC5E-77220C37D6B4}
EventID
41
Version
2
Level
1
Task
63
Opcode
0
Keywords
0x8000000000000002
-
TimeCreated
[ SystemTime]
2011-03-21T03:42:46.988013000Z
EventRecordID
120107
Correlation
-
Execution
[ ProcessID]
4
[ ThreadID]
8
Channel
System
Computer
selfcontained
-
Security
[ UserID]
S-1-5-18
-
EventData
BugcheckCode
0
BugcheckParameter1
0x0
BugcheckParameter2
0x0
BugcheckParameter3
0x0
BugcheckParameter4
0x0
SleepInProgress
true
PowerButtonTimestamp
0
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March 27th, 2011 4:21pm
No dump is being created on the BSOD instead it just hangs on the screen and wont continue shutting down.
March 27th, 2011 4:28pm
"Kernal data inpage error" means reading from pagefile fails, so you should check the HDD (cables, the HDD it self).
Run a diagnostic tool from your HDD manufacture.
"A programmer is just a tool which converts caffeine into code"
Want to install RSAT on Windows 7 Sp1? Check my HowTo: http://www.msfn.org/board/index.php?showtopic=150221
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March 27th, 2011 4:31pm
Primary boot hard drive is an OCZ 80 GB revo drive. Couldnt find anything on the OCZ fourms or any support tools for this drive.
(Revo drive is a pci e based ssd. THe only connection is straight into the pci-e slot.)
March 28th, 2011 6:36am
I don't use a SSD. Ask the OCZ support."A programmer is just a tool which converts caffeine into code"
Want to install RSAT on Windows 7 Sp1? Check my HowTo: http://www.msfn.org/board/index.php?showtopic=150221
Free Windows Admin Tool Kit Click here and download it now
March 28th, 2011 8:39am
Any idea why it wouldnt be creating a minidump file?
March 29th, 2011 6:14am
dump data are written the pagefile first before they are writting to the dmps. And your Windows has issue reading data from the pagefile, so you don't get dumps."A programmer is just a tool which converts caffeine into code"
Want to install RSAT on Windows 7 Sp1? Check my HowTo: http://www.msfn.org/board/index.php?showtopic=150221
Free Windows Admin Tool Kit Click here and download it now
March 29th, 2011 9:14am
"Kernal data inpage error" means reading from pagefile fails, so you should check the HDD (cables, the HDD it self).
Run a diagnostic tool from your HDD manufacture.
"A programmer is just a tool which converts caffeine into code"
Want to install RSAT on Windows 7 Sp1? Check my HowTo: http://www.msfn.org/board/index.php?showtopic=150221
That was useful. Been getting this bsod as well, I got my pagefile in a 3gb ramdisk drive, makes sense it fails on shutdown I guess.
April 12th, 2012 12:41pm
This is also potentially a failing disk issue, you might check on the SMART stats...
http://mikemstech.blogspot.com/2011/12/troubleshooting-0x0000007a.html
--
Mike Burr
Enterprise High Availability, Disaster Recovery, and Business Continuity Planning
Learn to Troubleshoot Windows BSODs
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April 12th, 2012 6:00pm
For dumps to be produced. . .
Page file must be on OS drive
Page file base allocation size must be > than installed physical RAM
Windows Error Reporting (WER) system service should be set to MANUAL
Set page file to system managed, OS driveSet System Crash/ Recovery Settings to "Kernel Memory Dump" - this will produce. . .--> a Full Kernel Memory Dump - c:\windows\memory.dmp--> a Mini Kernel dump c:\windows\minidumpThe Full Kernel is overwritten
each BSOD; a new mini kernel dump is created w/ different name for each BSODTo check your system's "Recoveros" (Recovery) and Page File settings via Windows Management Instrumentation (WMI), run the following -HTML output - WMI - "Recoveros" and Page File
Settings (HTML)Text file output - WMI - "Recoveros" and Page File Settings
April 14th, 2012 4:03pm
See my BSOD post below to configure system dump options.
--
Mike Burr
Enterprise High Availability, Disaster Recovery, and Business Continuity Planning
Learn to Troubleshoot Windows BSODs
Free Windows Admin Tool Kit Click here and download it now
April 16th, 2012 12:50am