I have Windows 7 64 bit Installed on my PC. I have Logitec 5.1 sound X530 speakers. The speakers are set as default but yet I am not getting any sound from these.


Note: In Control pannel I do not see the 5.1 sound option either they only show as Right and left but no sound is working this all happened after a Windows update last week

Can someone please help

There is an amazing pack of free network admin tools. click here to download it

Double check that you have the LATEST audio driver and that there are not the same TWO audio devices. For sure, try speakers in another computer.
Regards
Milos

Need to support users over the internet? click here try our remote control online beta

Hi,


Firstly, please let us know whether other speakers can work properly.


Meanwhile, based on my research, please try the following:


1. Make sure that the device and the connections are good.


2. Update your sound card driver to the latest.
Reference:
Sound cards: frequently asked questions


3. Refer to
No sound in Windows and try the steps.
More information:

Tips for fixing common sound problems


However, if issue persists and other speakers can work properly, it is recommended to contact
Logitech Support for help.


Hope this helps.

Jeremy Wu
TechNet Community Support

Need to support users over the internet? click here try our remote control online beta

Hi thanks for your prompt reply. I have checked the speakers on another PC and they work fine (I have an old PC so I replaced all connections at the back of PC so nothing different). I have tried to paste all checks (screen shots)I was
asked to do pasted below.
Please clarify TWO audio Devices, do you mean headsets and speakers or do you mean on the PC setup? On the PC setup there seems to be 2 (As you will see from the screen shots), one is digital have tried to both with no luck.

I am using a Asus Motherboard M5 A 78l-M LX V2








Rohit

There is an amazing pack of free network admin tools. click here to download it

thanks for the prompt reply I have now carried out all the checks you specified and still with no avail

I am pasting the various screen shots below...






Rohit

Need to support users over the internet? click here try our remote control online beta

Ps. I do not have any other speaker although I tried headphones which I know are working and connected them to the sound card but again no sound.
Rohit

Need to support users over the internet? click here try our remote control online beta

Hi Rohit,




Thanks for your reply.


However, we are not able to see your screenshots. Would you please upload them to SkyDrive and post a link here.




Thanks.





Jeremy Wu
TechNet Community Support

Need to support users over the internet? click here try our remote control online beta

Apologies. I have now put on SkyDrive (shared for all)

Rohit

There is an amazing pack of free network admin tools. click here to download it

Hi Rohit,




Please also post a link to your share here.


Steps:

To set permissions
and get a link to share


Regards.

Jeremy Wu
TechNet Community Support

There is an amazing pack of free network admin tools. click here to download it