Windows 7 64 Freezes up...kind of
I am experiencing problems with my computer freezing up. I have no idea what is causing this. I have a dual boot system. One with Windows XP Pro 32 and the other is Windows 7 64 Bit. I first started noticing the freezes when trying to play GTR2. In the car selection part of the game, I would scroll down and look at cars available, the the game would freeze, but not completely, I can still move the mouse. In order to try and exit the freeze/game I would press control/alt/delete to try and get the task manager up so it could end the application. When I did this then I would get a complete freeze, and would have to push the reset button and reboot. First I thought it might be a memory, video card or motherboard issue, but I do not think that any one of these are causing the problem because everything works fine when I play GTR2 in XP. In windows 7 I did install software to run a gaming mouse that ran along side my normal mouse and keyboard. Both my gaming mouse and standard mouse and keyboard I had to install the Vista 64 bit software since a Windows 7 version is not available. I have since uninstalled the gaming mouse and now only have my normal mouse and keyboard. I tried GTR2 again and it still freezes. In addition to GTR2 freezing I have experienced freeze when trying to watch You Tube videos, iTunes movies or TV shows in Windows 7 64. Other small probelms have also occurred mainly with sound. I have an old Creative X-Fi sound card. I downloaded the latest driver for this as well but they are the Vista 64 bit drivers. I have installed all the latest drivers for my Video card, motherboard, the latest Bio, sound card, everything and things still freeze on Windows 7 64. Other things I have tried, setting GTR2 to Windows XP compatibility mode, still freezes. If I just let my Windows 7 system just sit (not running anything) it seems to be fine. The only thing that I can think of that might be the issue is the sound card. So anyone know what might be the root of the problem and if so any able to fix it? I also have a LG Blue ray Player, I have not installed any software or driver for it, just let the system install it. Specs EVGA X-58 Motherboard 132-BL-E758-A1 EVGA GTX 258 Video card 02G-P3-1187-AR Tagan 1100w PSU Logitec MX 5500 Mouse and Keyboard Creative X-Fi Platinum Soundcard 6GB of Cosair Dominator GT TR3X6G2000C8GT (3 sticks at 2GB each) In the correct slots
September 11th, 2009 1:57pm

Hi, Try running your games software in vista mode (.ie right click the properties of the game shortcut icon. go to Compatibility tab. tick Run this program in compatibility mode for. scroll and choose the OS that did work with the games before you installed Win7. ) Slan go foill, Paul
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September 11th, 2009 3:41pm

I actually have very similar hardware to yours, and I do experience the occasional problem. I think unfortunately these issues are just the price of being an early adopter; not everything works perfectly yet. Standard suggestions are simply to return everything to stock settings if anything is overclocked, and reinstall your video driver. Uninstall it by normal means, reboot, run a driver cleaner program or manually remove remaining nVidia files, folders, and registry keys, then download the newest driver from nVidia's website and reinstall. Creative is notorious for putting out drivers that are just barely good enough to be compatible, but I think I've seen plenty of systems with X-Fi cards that run fine on Windows 7. I do know that there are at least some minor changes between the RC and RTM as far as the audio subsystem goes, because my ASUS sound card works fine with its beta driver on the RC, but the same driver is incompatible with my RTM install and causes all programs to cease to function. You could always try uninstalling your sound driver and run it for a few days to see if that helps. I don't think compatibility modes are your issue since you have problems even in iTunes and on the internet. As a last resort, there's always the format and reinstall, which is what I'm resorting to on my issue also posted in this forum. I doubt your optical drive is an issue, as I run a Blu-Ray drive and DVD burner in mine, both with no issues.
September 11th, 2009 4:53pm

Okay dumb question, but how do I know if I have the RC version or the RTM one? I would like to know because I just bought a new ASUS sound card, the Xonar HDAV 1.3 Deluxe. According the specs it is one of the few cards that have Windows 7 drivers. You also mentioned a driver cleaner, which one should I use. I have never used a driver cleaner before. Do you think it could be Directx issue? In GTR2 there is a GTR2Config.exe. There is a selection window and lists Directx 7,8,9 and Auto. I have always left it in auto. I checked and my Wondows 7 system is running Directx 11. Is there a way to remove Directx 11? I would like to use Directx 9, which most games run. Not may games support 10 or 11. I realize this is probably not the problem since I am also having issues in iTunes and web videos, just a thought. Overall though I do like Windows 7, way better then Vista, like it because I can have and use more than 2GB of RAM. Thanks for the suggestions
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September 11th, 2009 11:58pm

Did you download your copy from Microsoft's public website before the beginning of August? If so, you're running the release client or a beta version; both were available to the general public. The only way you would be running RTM right now is if you or an organization you're connected to are a member of MSDN; you would know if you're running the RTM. RTM, which is pretty much what will become retail, is available only to manufacturers (hence RTM, release to manufacturer) and IT professionals. Driver Sweeper does a pretty good job of cleaning things up, and is freely available at http://www.guru3d.com/index.php?page=driversweeper. Just uninstall your driver first, reboot, and then run Driver Sweeper. I'm not sure about the Xonar HDAV 1.3, but I know most of the sound cards use the same or at least similar audio processors. As I said, mine currently doesn't work. However, Asus has promised to develop drivers fully compatible with the RTM of Windows 7, so just be patient for now. As for DirectX, no, you cannot remove DirectX 11; it is an integral part of Windows 7 and used for things even like rendering Aero effects. However, each version of DirectX retains compatibility with previous versions. In your case, always select the highest version of DirectX when given a choice; the GTX 285 is built specifically to run on DirectX 11. All that your particular game means is that it was programmed to run on DirectX 7, 8, or 9 hardware, but again your card is backwards compatible with those technologies and more than powerful enough. The only reason that most games don't use DirectX 10 or 11 is because Microsoft has chosen not to develop these versions for Windows XP. Since a huge majority of computers still run Windows XP, it's most profitable to write games which still work on Windows XP, which means only up to DirectX 9. Hope this helps and answers your questions.
September 12th, 2009 1:09am

Brandon, I think I figured out what has causing the problem. I uninstalled GTR2 and reinstalled it, but this time I installed it into my Windows 7 64bit programs folder. This might be a partial solution to the issue. I also uninstalled my creative drivers and software and downloaded the latest creative driver and software for Windows 7 64, and last I uninstalled my Norton 360. I think most of my problems were caused by the Norton 360. Norton just sucks. I thought the newest and latest version of Norton was supposed to be better, more slim lined and use less resources, that maybe the case but it still messes with computer functions. So getting back to Anti-Virus software what is a good, compatible Anti-Virus software to use in Windows 7 64? I would like something simple, one that uses little computer resources, and does a good job at protecting my system. Thanks again for all the help! I am now beginning to like Widows 7 more and more each day. Oh yeah one more thing, is there a place to make suggestions about what should be included/not included in the release of Windows 7? Zach
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September 16th, 2009 1:24pm

Hi, Avast Anti-Virusand use Win7 own Firewall. I have had no problems with my use on the7 Beta &7RC 64bit. Slan go foill, Paul
September 16th, 2009 6:21pm

@ DEHawk I don't think changing the location of files would make a difference, unless it was a very poorly programmed game, which seems unlikely. However, a re-installation could take care of any missing/corrupted files and ensure that the registry entries are correct, etc. I would agree with your general opinion on Norton. Avast is a great candidate, and it's free; try that. As far as release features, I think it's too late. Once a product has gone to RTM, that's pretty much intended to be the final version. You can try looking for other means of suggesting items to Microsoft, but they wouldn't be included or dropped until a service pack released sometime in the future. @ artiste1 I agree; Avast is the way to go. My organization provides Symantec for free, which is much better than Norton because it is stripped of all the stupid, excessive features. However, they haven't released a Windows 7 client yet, so on a suggestion I tried Avast. It works great (including on the RTM), has a free version available, and has native 64-bit support. What more could you want?
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September 17th, 2009 1:45am

Good to know... I'll try that.
November 11th, 2009 4:36am

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