Windows 7 64 Bit cannot print to 32 Bit XP Shared HP820 CSE Printer:  Remote down level document  flashes in queue and disappears
HELP! I have been reading threads like crazy and am configured as the following:Window 7 64 Ultimate: Home network printing to an 32 Bit XP HP820CSEWindows7 has an HP 820CSE drive installed After much reading and configuration the printer is set up as a local port (YAY that allowed Windows 7 to finally see the print queue on the XP Machine)When I send a print job from Windows 7 (this was working with Vista 64 by the way) it flashes on the print queue on the XP machine as "Remote Down Level Document" from guest account Things that don't make a difference, Firewall on/off, Adding user account on XP machine (job is still seen as guest) any changes to processor type (winforms, xps) in the advanced printer tabs, any changes to RAW/EMF etc... Bidirectional printing is not enabled Network is cabled (not wireless) Computers see each and can share files and folders Print sharing is enabed File sharing is enabled
December 12th, 2009 10:39pm

From HP website we aware that there is no Windows 7 compatible drivers. HP Imaging and Printing Software and Driver Information for Windows 7 - Deskjethttp://h41112.www4.hp.com/promo/win7web/printer-support/us/en/deskjet.html Important Note: Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information. The driver you installed may be not compatible with Windows 7. Therefore I suggest you remove the printer from "Devices and Printers". Then clear the printer driver in "Program and Features". You may follow the steps below to install the printer again. 1. Click Start, click Control Panel and double click Devices and Printers.2. Click Add a Printer. 3. Select "Add a local printer". 4. Select "Create a new port". Choose "Local Port" as the type of the port. 5. In the box "Enter a port name", type the address as the following format. \\[IP address of the host computer]\[The Share Name of the printer] Then click Next. 6. Click the button Windows Update, wait for the process finishes and then look for the driver again.7. Finish the installation.
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December 17th, 2009 10:17am

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