I have a HP EliteBook 8740w laptop and newly installed Windows 7 Ultimate 64-bit onto it. I have also installed all the drivers and updates which worked fine and after a couple days, there are BSOD dump couple times a day, which is frustrating, it could give me the dump out of the blue while I am in the middle of the work. Anyone have any ideas? What I have done after all the updates and drivers between the dump. 1) Installed MS Office 2010 pro 2) Installed 2 network wireless printer 3) Installed Symantec Endpoint Protection 11.0.5 4) Moved my old files and folders from my old laptop 5) Set up Outlook with the old .pst files and accounts Any ideas would be much appreciated. Thanks.

Can you post the dump file or tell us what the error message was after or before BSOD?"Everything we do is dictated by motive."

To see the cause I have to take a look at the dumps with the Debugging Tools for Windows. Please start the Windows Explorer and go to the folder C:\Windows\Minidump. Next, copy the dmp files to your desktop, zip all dmp into 1 zip file and upload the zip file to your public Skydrive [1] folder and post a link here. André [1] http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65"A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/

Hello BlueW_Ryan, There is another dump files created after the dumps, I don't remember where it is located but I have also zipped (rar) it and posted on the web. The file is called MEMORY.DMP, and here it is. http://www.megaupload.com/?d=S7KI6HZJ Thanks for your help, much appreciated. Before the dump, from the event log, there are event ID: 27 and event ID: 24624 will happen 10 seconds before event ID 1001 Event ID: 1001 The computer has rebooted from a bugcheck. The bugcheck was: 0x0000007e (0xffffffffc0000005, 0xfffff880051d7ca1, 0xfffff88002eb0a28, 0xfffff88002eb0290). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 112910-26629-01. where Event ID: 27 is... Intel(R) 82577LM Gigabit Network Connection Network link has been disconnected. and Event ID: 24624 is... BIOS/TCG Memory Overwrite Control: Error changing value.

Here it is. Thanks Andre. http://www.megaupload.com/?d=KKZAL8WG

Here it is. Thanks Andre. http://www.megaupload.com/?d=KKZAL8WG All crashes are caused by this driver: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e) Arg1: ffffffffc0000005, The exception code that was not handled ExceptionCode: c0000005 (Access violation) STACK_TEXT: teefer2+0x5530 teefer2+0xf9c8 0x80 teefer2+0x224e0 teefer2+0x222e0 teefer2 +0x5680 Image path: \SystemRoot\system32\DRIVERS\teefer2.sys Image name: teefer2.sys Timestamp: Wed May 13 21:25:52 2009 From what I can see this driver belongs to Symantec. So update your Symantec programs. André"A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/

Thanks Andre. I have updated Symantec Endpoint to a newer version, will test it out and let you know if this is the case. Thanks, much appreciated. Here it is. Thanks Andre. http://www.megaupload.com/?d=KKZAL8WG All crashes are caused by this driver: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e) Arg1: ffffffffc0000005, The exception code that was not handled ExceptionCode: c0000005 (Access violation) STACK_TEXT: teefer2+0x5530 teefer2+0xf9c8 0x80 teefer2+0x224e0 teefer2+0x222e0 teefer2 +0x5680 Image path: \SystemRoot\system32\DRIVERS\teefer2.sys Image name: teefer2.sys Timestamp: Wed May 13 21:25:52 2009 From what I can see this driver belongs to Symantec. So update your Symantec programs. André "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/