Windows 7 64-Bit - BSOD after update
Well this has been happening for a while even after a fresh new system recovery.
It only happens when I install the Windows 7 update and 2 important updates fail everytime.
I haven't installed much software only the ones listed below
- Sony Vegas Pro 10
- Total Media Extreme 2
- Drivers for a screen capturing device (AverMedia AverTV HD USB DVR)
- And a couple of games
- Photoshop CS5
- Winrar
- uTorrent
So far, I have been avoiding the updates because I don't wanna risk losing my files, I don't have any back up discs at the moment so I can't make back ups.
Also do not have another hard drive.
Can anyone help me?
April 19th, 2011 9:21pm
Hello,
please use Microsoft Skydrive to upload dump files (%systemroot%\minidumps like c:\windows\minidumps) and post a link here.
If you want to read dump files without my help, use Windbg and refer to this Microsoft article:
http://support.microsoft.com/kb/315263
This
posting is provided "AS IS" with no warranties or guarantees , and confers no rights.
Microsoft
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April 20th, 2011 3:57am
Hello,
please use Microsoft Skydrive to upload dump files (%systemroot%\minidumps like c:\windows\minidumps) and post a link here.
If you want to read dump files without my help, use Windbg and refer to this Microsoft article:
http://support.microsoft.com/kb/315263
This
posting is provided "AS IS" with no warranties or guarantees , and confers no rights.
Microsoft
Student Partner
Microsoft
Certified Professional
Microsoft Certified Systems Administrator: Security
Microsoft Certified Systems Engineer: Security
Microsoft Certified Technology Specialist: Windows Server 2008 Active Directory, Configuration
Microsoft Certified Technology Specialist: Windows Server 2008 Network Infrastructure, Configuration
Here is the link - https://cid-35baaaa59d83178a.office.live.com/self.aspx/.Documents/041911-30139-01.dmp
April 21st, 2011 1:48am
Please set the share for public access because I am unable to access it.
This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.
Microsoft
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Microsoft Certified Professional
Microsoft Certified Systems Administrator: Security
Microsoft Certified Systems Engineer: Security
Microsoft Certified Technology Specialist: Windows Server 2008 Active Directory, Configuration
Microsoft Certified Technology Specialist: Windows Server 2008 Network Infrastructure, Configuration
Microsoft
Certified Technology Specialist: Windows Server 2008 Applications Infrastructure, Configuration
Free Windows Admin Tool Kit Click here and download it now
April 21st, 2011 4:34am
Made it public.
April 22nd, 2011 12:32am
Hi,
The link for the dump file is still not available. Please check it.
Regarding the BSOD, I suggest updating the BIOS and devices drivers from the manufacture's site. Also perform a
Clean Boot and disable any security software temporarily, then
install one update for testing.
If the issue occurs again, you could perform System Restore and let me know the problematic updates.
Niki
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April 27th, 2011 7:18am
*******************************************************************************
*
*
* Bugcheck Analysis *
*
*
*******************************************************************************
PROCESS1_INITIALIZATION_FAILED (6b)
Arguments:
Arg1: 0000000000000000, Indicates the NT status code that caused the failure.
Arg2: 0000000000000000, (reserved)
Arg3: 0000000000000000
Arg4: 0000000000000000
Debugging Details:
------------------
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
BUGCHECK_STR: 0x6B
PROCESS_NAME: System
CURRENT_IRQL: 0
LAST_CONTROL_TRANSFER: from fffff80002ffed8d to fffff80002acc710
STACK_TEXT:
fffff880`009a9b38 fffff800`02ffed8d : 00000000`00000000 00000000`00000000 fffff800`008128e0 fffff800`008128e0 : nt!KeBugCheck
fffff880`009a9b40 fffff800`02f4f219 : f343b59b`7b843db1 fffffa80`06a02b60 00000000`00000080 fffffa80`06a02040 : nt!Phase1InitializationDiscard+0x133d
fffff880`009a9d10 fffff800`02d6f7c6 : af377cc1`fc18a2a3 00000000`00000080 270398de`95a0b2c1 fffff800`02aaac19 : nt!Phase1Initialization+0x9
fffff880`009a9d40 fffff800`02aaac26 : fffff800`02c46e80 fffffa80`06a02b60 fffff800`02c54c40 dedae6ff`ff6ecfb9 : nt!PspSystemThreadStartup+0x5a
fffff880`009a9d80 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxStartSystemThread+0x16
STACK_COMMAND: kb
FOLLOWUP_IP:
nt!Phase1InitializationDiscard+133d
fffff800`02ffed8d cc int 3
SYMBOL_STACK_INDEX: 1
SYMBOL_NAME: nt!Phase1InitializationDiscard+133d
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: nt
IMAGE_NAME: ntkrnlmp.exe
DEBUG_FLR_IMAGE_TIMESTAMP: 4cc791bd
FAILURE_BUCKET_ID: X64_0x6B_nt!Phase1InitializationDiscard+133d
BUCKET_ID: X64_0x6B_nt!Phase1InitializationDiscard+133d
Followup: MachineOwner
---------
Bug Check Code 0x6B: http://msdn.microsoft.com/en-us/library/ff559142(v=VS.85).aspx
See the cause in this Microsoft article.
Have you disabled a driver?
Check your disk cables. It is also possible that you have a hardware problem with your disks.
This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.
Microsoft
Student Partner
Microsoft Certified Professional
Microsoft Certified Systems Administrator: Security
Microsoft Certified Systems Engineer: Security
Microsoft Certified Technology Specialist: Windows Server 2008 Active Directory, Configuration
Microsoft Certified Technology Specialist: Windows Server 2008 Network Infrastructure, Configuration
Microsoft
Certified Technology Specialist: Windows Server 2008 Applications Infrastructure, Configuration
April 27th, 2011 8:35am
*******************************************************************************
*
*
* Bugcheck Analysis *
*
*
*******************************************************************************
PROCESS1_INITIALIZATION_FAILED (6b)
Arguments:
Arg1: 0000000000000000, Indicates the NT status code that caused the failure.
Arg2: 0000000000000000, (reserved)
Arg3: 0000000000000000
Arg4: 0000000000000000
Debugging Details:
------------------
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
BUGCHECK_STR: 0x6B
PROCESS_NAME: System
CURRENT_IRQL: 0
LAST_CONTROL_TRANSFER: from fffff80002ffed8d to fffff80002acc710
STACK_TEXT:
fffff880`009a9b38 fffff800`02ffed8d : 00000000`00000000 00000000`00000000 fffff800`008128e0 fffff800`008128e0 : nt!KeBugCheck
fffff880`009a9b40 fffff800`02f4f219 : f343b59b`7b843db1 fffffa80`06a02b60 00000000`00000080 fffffa80`06a02040 : nt!Phase1InitializationDiscard+0x133d
fffff880`009a9d10 fffff800`02d6f7c6 : af377cc1`fc18a2a3 00000000`00000080 270398de`95a0b2c1 fffff800`02aaac19 : nt!Phase1Initialization+0x9
fffff880`009a9d40 fffff800`02aaac26 : fffff800`02c46e80 fffffa80`06a02b60 fffff800`02c54c40 dedae6ff`ff6ecfb9 : nt!PspSystemThreadStartup+0x5a
fffff880`009a9d80 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxStartSystemThread+0x16
STACK_COMMAND: kb
FOLLOWUP_IP:
nt!Phase1InitializationDiscard+133d
fffff800`02ffed8d cc int 3
SYMBOL_STACK_INDEX: 1
SYMBOL_NAME: nt!Phase1InitializationDiscard+133d
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: nt
IMAGE_NAME: ntkrnlmp.exe
DEBUG_FLR_IMAGE_TIMESTAMP: 4cc791bd
FAILURE_BUCKET_ID: X64_0x6B_nt!Phase1InitializationDiscard+133d
BUCKET_ID: X64_0x6B_nt!Phase1InitializationDiscard+133d
Followup: MachineOwner
---------
Bug Check Code 0x6B: http://msdn.microsoft.com/en-us/library/ff559142(v=VS.85).aspx
See the cause in this Microsoft article.
Have you disabled a driver?
Check your disk cables. It is also possible that you have a hardware problem with your disks.
This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.
Microsoft
Student Partner
Microsoft Certified Professional
Microsoft Certified Systems Administrator: Security
Microsoft Certified Systems Engineer: Security
Microsoft Certified Technology Specialist: Windows Server 2008 Active Directory, Configuration
Microsoft Certified Technology Specialist: Windows Server 2008 Network Infrastructure, Configuration
Microsoft
Certified Technology Specialist: Windows Server 2008 Applications Infrastructure, Configuration
Free Windows Admin Tool Kit Click here and download it now
April 27th, 2011 8:36am
Did something wrong last time.
Here is the file, should be public to everyone.
http://cid-35baaaa59d83178a.office.live.com/self.aspx/.Documents/041911-30139-01.dmp
April 27th, 2011 9:41am
Also, the SRTSP64.SYS (SEP driver) shows up as a "loaded" and "unloaded" driver.
Symantec Endpoint Protection may not be totally compatible with Windows 7 Service Pack 1:
http://www.symantec.com/connect/ideas/symantec-endpoint-protection-support-microsoft-windows-7-service-pack-1-and-windows-server-200
Also, SEP has been a suspect in PROCESS1_INITIALIZATION_FAILED (6b) errors before:
http://www.symantec.com/connect/forums/win-7-crash-due-sep
It may be worth a try to try an alternative to SEP especially if installing SP1.
Free Windows Admin Tool Kit Click here and download it now
April 29th, 2011 2:27am