Windows 7 - Network drives connectivity problems
We are experiencing a lot of disconnections problem with our network drives. Different versions of windows 7 (professional, business, ultimate) are experiencing this issue at random interval. All our mapped drives are local on servers operating under windows 2008 or 2003. Theses map drives are connected through logon scripts. When this problem occur, if we try to access the files with a shortcut, it will open and list the folder content but we can't access office files when pdf files will work. For example, if I open a word document, word will launch and will try to load the file without success displaying a loading bar in the middle of the bottom of the window and will ultimately end up with an error after a long waiting time. I thanks everyone that will try to help me solving this issue in advance.
July 23rd, 2010 8:26pm

Does the issue occur in other files such as .txt files? If the issue only occurs in Office files, it is recommended to contact Office Support directly to check this issue.Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
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July 26th, 2010 11:21am

Try updating office with the latest updates is a good place to start.www.mypchealth.co.uk
July 26th, 2010 2:04pm

@ Lina Yan You've got a point there but we actually don't know to be honest, we're still doing some test but at this stage we can't suppose it's only an Office bug that's why I'm here. Of course, if it turn to be, I'll go to their forum and I'll be happy to because we'll have narrowed down the problem a little bit ;-).
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July 26th, 2010 6:41pm

@ Chunks_ Thanks but Office is already up to date.
July 26th, 2010 6:42pm

@Linda Yan Thanks for the info, we actually tested this, it took some time to be sure. The problem occur with diverses files, all office files (word, excel, outlook, etc) and with pdf so far. I'm sure it would happen with other file types too but we're just not using them. Anyone have info on that problem? It seem to happen with any file type at random interval.
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August 10th, 2010 6:25pm

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