Hi, I have multiple apps that are crashing with the following module as the cause: Faulting module name: kernel32.dll, version: 6.1.7600.16385 Faulting module path: C:\Windows\syswow64\kernel32.dll Failing apps include Outllook 2007, wordweb6 and Aptana Studio. Here are example "Event Log" General entries: Faulting application name: OUTLOOK.EXE, version: 12.0.6539.5000, time stamp: 0x4c12486d Faulting module name: kernel32.dll, version: 6.1.7600.16385, time stamp: 0x4a5bdbde Exception code: 0xc00000fd Fault offset: 0x0002a65b Faulting process id: 0x1390 Faulting application start time: 0x01cb746ccaf47454 Faulting application path: C:\Program Files (x86)\Microsoft Office Small Business 2007\Office12\OUTLOOK.EXE Faulting module path: C:\Windows\syswow64\kernel32.dll Report Id: 6cc1bda6-e07a-11df-ad50-0024be7d8442 -- Faulting application name: wweb32.exe, version: 6.0.2.0, time stamp: 0x4af75196 Faulting module name: kernel32.dll, version: 6.1.7600.16385, time stamp: 0x4a5bdbde Exception code: 0xc00000fd Fault offset: 0x0002a65b Faulting process id: 0x924 Faulting application start time: 0x01cb73a11f910092 Faulting application path: C:\Program Files\WordWeb\WordWeb6\wweb32.exe Faulting module path: C:\Windows\syswow64\kernel32.dll Report Id: a03339f2-e122-11df-ad50-0024be7d8442 -- Faulting application name: AptanaStudio.exe, version: 0.0.0.0, time stamp: 0x4a13213a Faulting module name: kernel32.dll, version: 6.1.7600.16385, time stamp: 0x4a5bdbde Exception code: 0xc00000fd Fault offset: 0x0002a65b Faulting process id: 0x2758 Faulting application start time: 0x01cb747f91c00b86 Faulting application path: C:\Programs\Aptana Studio 2.0\AptanaStudio.exe Faulting module path: C:\Windows\syswow64\kernel32.dll Report Id: 1b67395c-e073-11df-ad50-0024be7d8442 -- I am also getting crashes from IE9 (beta), for example: -- Faulting application name: iexplore.exe, version: 9.0.7930.16406, time stamp: 0x4c7e0414 Faulting module name: ntdll.dll, version: 6.1.7600.16559, time stamp: 0x4ba9b29c Exception code: 0xc00000fd Fault offset: 0x0003ad91 Faulting process id: 0x1ee4 Faulting application start time: 0x01cb752f282883af Faulting application path: C:\Program Files (x86)\Internet Explorer\iexplore.exe Faulting module path: C:\Windows\SysWOW64\ntdll.dll Report Id: 696222d7-e122-11df-ad50-0024be7d8442 -- It's a Windows 7 Home Premium OS, with up-to-date updates. A full scan with Kaspersky Internet Security 2010 has revealed no issues. I can provide further details as necessary. Thanks, Chris

Hi, For crash issue, we need to debug, it cannot be resolved from the OS, I recommend you contact Microsoft Customer Service and Support (CSS) via telephone so that a dedicated Support Professional can assist with your request. To troubleshoot this kind of kernel crash issue, we need to debug the crashed system dump. Unfortunately, debugging is beyond what we can do in the forum. Please be advised that contacting phone support will be a charged call. To obtain the phone numbers for specific technology request please take a look at the web site listed below: http://support.microsoft.com/default.aspx?scid=fh;EN-US;OfferProPhone#faq607 Regards, MiyaThis posting is provided "AS IS" with no warranties, and confers no rights. | Please remember to click "Mark as Answer" on the post that helps you, and to click "Unmark as Answer" if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

I am having exactly the same issue. It started right after a Windows Update (at 3:30AM). Kaspersky was the first one to fail in the event log right after the update finished. None of my 32 bit apps (eg Office, IE, Visual Studio) will work in my Windows 7/64 install. IE 64 works as does Lightroom 64. This is clearly a result of the update. I rolled the updates back but of course no help. I have tried every sort of repair, but if the repair is 32 bit based it crashes too. I am reluctant to spend $250 for a support call when I can buy a Mac Mini for $400 and be rid of this stuff all together. So... Is there a way to fix this short of "format C:"? (BTW I have tried all the registry scans, scannow, fdisk, repair, upgrades with no success).