Windows 7 - IE Protected mode prompt for Adobe Flash and Shockwave following upgrade via SCUP/SCCM
I am seeing an issue with my Windows 7 64bit / IE8 machine following an update for Adobe Flash or Shockwave via SCUP (4.5)/ SCCM (2007 R2). If IE is open when the update occurs, any webpage that contains shockwave or flash content will display the Protected Mode prompt e.g. This Program will open outside of Protected Mode. Internet Explorers Protected mode ... Name: Adobe Flash Player Publisher: Adobe Systems Incorporated Details: ...64\Macromed\Flash\FlashUtil10i_ActiveX.exe If you close all open IE windows then the issue goes away. I have also found the issue does not occur if you run the update locally on the machine without going through SCUP / SCCM. I have seen the following articles from Microsoft and Adobe, but they are related to IE7 and Vista, not IE8 and Windows7: http://support.microsoft.com/kb/934282/en-us http://kb2.adobe.com/cps/401/kb401499.html Has anyone seen this or have any idea on how to fix this, without having to close and re-open IE? I have 2000+ users that will need to get these patches and it will cause a lot of headaches if we have to close IE before the error messages will go away.
September 18th, 2010 6:57pm

Hi, I understand that the computer displays a message "This program will open outside of Protected Mode" on opening internet explorer. This issue seems to have occurred because the Adobe process in Internet Explorer protected mode doesn’t automatically detect changes to elevation policy. To resolve this kind of problem, I would like to propose the following options: 1. Install the most current cumulative security update for Internet Explorer. 2. Turn off the protected mode in Internet Explorer and see if the issue occurs. 3. Run Internet Explorer in no add-ons mode. 1) Click Start, click All Programs. 2) Click Accessories and click System Tools. 3) Click Internet Explorer (No Add-ons). 4. Go to the following registry keys for creating, deleting and cleaning selectively keys related to Adobe. HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Low Rights\ElevationPolicy HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy Note: please back up your registry before taking any modification. BTW, for your references: Understanding the Protected Mode Elevation Dialog http://blogs.msdn.com/b/ieinternals/archive/2009/12/01/understanding-internet-explorer-security-protected-mode-elevation-dialog.aspx Understanding and Working in Protected Mode Internet Explorer http://msdn.microsoft.com/en-us/library/bb250462(VS.85).aspx Best Regards Dale Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
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September 19th, 2010 10:34pm

Hi , If all IE windows are closed and re-opened, the issue goes away. I am more trying to find out if there is a way to prevent this from happening without having to close and re-open IE. Cheers
September 20th, 2010 12:59am

Did you try the above suggestions? I kindly recommend you to have a test. Meanwhile, please open Internet Explorer running as administrator at the first time and see if it works. Best Regards DalePlease remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
Free Windows Admin Tool Kit Click here and download it now
September 20th, 2010 10:04pm

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