Windows 7: Cannot format external drive
I'm trying to use my iomega external harddrive with Windows 7, but access to the drive is denied. In computer management-> disk management, it says the drive is in format HFS when I know I need NTFS, but when I try to right click and format it I get a message saying that the drive is in use and can not be formatted. The drive is completely empty, not a single bit of data on it, so I don't need to worry about protecting anything. Any solutions?
September 9th, 2012 5:32pm

With the external drive connected to your PC and powered on, restart your PC and try again.Carey Frisch
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September 9th, 2012 9:47pm

Tried that twice, and tried changing the drive letter and path, but it still won't work. In disk management under computer management, I right click the disk and select format, get a message saying it may delete all data, but I click ok because I have no data on it anyway. Then, a few seconds later, it says that the disk is in use but I can force the format, and if i click yes, the message just pops up again and again, asking if i want to force format, and doesn't stop until I select no. What should I do?
September 10th, 2012 5:16pm

What happens if you go to an elevated command prompt and type format d: or what ever letter the drive is. Also try connecting the drive to a different port and try it in another computer.
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September 10th, 2012 5:58pm

Asks for the current volume label. Don't know what that is...I'm usually a Mac person, sorry, just use PC for gaming. That's what this is for.
September 10th, 2012 7:12pm

Asks for the current volume label. Don't know what that is...I'm usually a Mac person, sorry, just use PC for gaming. That's what this is for. Found the label on my own, but the cmd prompt didn't work, and I'm trying from a different port. Don't have another computer available to try it on. It still says the drive is in use and needs to be dismounted.
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September 10th, 2012 9:11pm

Nope, problem solved! Super proud of myself now...even though I just ended up googled the answer...but what I found out so far in this thread had been helpful in said googling, as opposed to before, when I was just kinda googling in the dark. For anybody with a similar problem, here's what I did: In disk management (search "computer management" under the Start menu, open the program, and then double-click disk management, found on the left), then find the drive in question and delete it, then right click "create simple volume" and go from there!
September 10th, 2012 9:19pm

Hi, Thanks for sharing. We really appreciate your time and efforts. Hope your experience will help other community members facing similar problems. Tracy Cai TechNet Community Support
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September 11th, 2012 1:56am

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