It has been so long since I have been into my computer (had to put it in storage for a couple years) that I can't remember my personal login to get into the computer. I need to know how I can reload the software or something to be able to get in again.Help!

Hello, Microsoft support engineers cannot help you retrieve passwords of files and features in Microsoft products that are lost or forgotten. For more information regarding this policy please refer to the KB article below: Microsoft policy about lost or forgotten passwordshttp://support.microsoft.com/default.aspx/kb/189126/Thank you, Mary Microsoft Answers Support Engineer Visit our Microsoft Answers Feedback Forum and let us know what you think.

I don't really care to retrieve the password, is there any way to reinstall the software so I can just create new passwords. Or I just need to know how to get past the login screen to be able to reset or reinstall the 2000 software to reset the passwords.

For better assistance please ask for help in the Microsoft Windows 2000 public newsgroup:http://www.microsoft.com/communities/newsgroups/list/en-us/default.aspx?dg=microsoft.public.win2000.generalThis is the Forum for Windows XP related issues.Thank you and Best of Luck,Vincenzo Di Russo Microsoft MVP Windows Internet Explorer, Windows Desktop Experience & Security - Since 2003. Moderator in the Microsoft Answers Forums Italy My MVP Profile: https://mvp.support.microsoft.com/profile/Vincenzo