Hi,

I'm running Windows 8 with the 8.1 upgrade (64bit) on a 1 year old AMD based machine.

Recently, after loading updates, it came up with a boot error and went into that brilliant self repair loop.The error I was getting was Bad_Config_Sys_Info. I found a solution on line by going to the command prompt as using 'bootrec /rebuildbcd'. That got rid of the error and the loop BUT now I've got 7.8Gb of my 8Gb of Ram 'Hardware Reserved'! Can't operate a system of 256Mb of Ram.

I've tried going into Configsys and un-checking the Max Memory but the 'Apply' box is greyed out and selecting 'Okay' doesn't seem to change anything.

Any help would be greatly appreciated.

Hi,

According to your description, how did you find out that 7.8 GB of memory is reserved for hardware

Please use Resource Monitor to check the amount of Hardware Reserved memory .Also, please upload the screenshot.

To open Resource Monitor:

Open the Task Manager, press Resource Monitor.

Regards,

Hi

We have not heard from you in a couple of days. I would like to know if the issue was resolved.

If the issue still persists,please try my suggestion above to see the result.

I proposed my reply as answer. If this reply is helpful, Please be kind enough to come back and mark these replies as answer.

Otherwise, please unpropose it and provide the screenshot for further assistance.

Regards,