Windows7 and Intuos Wacom serial tablet - no driver support?
when running the most recent (and only) Wacom driver for my Intuos GD-0912-R wacom tablet (serial, not usb), my computer recognizes the tablet (I see it in the device list), but no matter how often I install the driver 613-5 (or even the 612-5 version), there is "no driver installed" and the tablet doesn't work. It lights up when I use the pen, but it doesn't work as a pointing device. Can you please advice? I've had this tablet for years, it works great on every other computer I've had. I would understand a more limited support for Windows7, but nothing at all? Can somebody please advice? Thank you Wim
February 2nd, 2010 5:53pm

I had the same problem. I first tried with a copy of Windows XP installed on Windows Virtual PC (the windows 7 thing) and even though I managed to make my tablet work, it was too slow to be useful. I grabbed VMWare Player, installed my old copy of Windows XP in it, and my tablet now works flawlessly. But there's no other solution, I'm afraid... it still works very well and you can seamlessly copy/paste and share files between your "virtual" XP and Windows 7.
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February 3rd, 2010 3:42am

thanks for the reactions all. Hey Stefan, can you please keep us informed? It would be awesome if you figured out how to make it work - I'm not savvy enough to know how to create a registry key, but I do know I miss my tablet. Wim
February 12th, 2010 1:46pm

Any else managed to get this going? I have tried following the instructions, but to date without success.Thanks
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February 25th, 2010 7:03am

Stefan, thanks man! Your instructions worked for me as well. I am running the Keyspan Serial to USB converter. They have a new driver which works on Windows 7, so that was the easy part. Drivers found from: (http://www.tripplite.com/en/products/model.cfm?txtModelID=3914) I used the link you gave for the wacom drivers, and followed your instructions. My WACOM is working now. Thanks for your post!
April 13th, 2010 11:08am

Hi Stefan Excellent information. Thanks for posting. Thank You for using Windows 7 Ronnie Vernon MVP
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April 13th, 2010 9:14pm

I am surprised at how slow Wacom was to adopt USB. Today everything is USB. Curious why drivers are not on Windows update either considering how many devices Wacom has sold over the years. Elected! Your votes and support have got me my 2010 MVP! Developer | Windows IT | Chess | Economics | Hardcore Games | Vegan | PC Reviews
October 17th, 2010 7:04pm

Hello microsoni what kind of tinkering you do to run your GD-0912-R? i have a GD-1218-R i did Stefan’s and Pavel’s hints and this is driving me nuts i want my old perfect wacom back. Thanks in advance
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October 23rd, 2010 8:46pm

Hi, i want to use my wacom intuos 2 (XD 1218 r) with win7 64bit...it sounds like it should work, please tell me what to do!! i've tried the 605-7 driver and changed the reg. i use an usb-to-serial converter with the profilic driver...please help!
November 17th, 2010 3:32pm

Tested Works with my GD-12-18-R on Windows 7 Ultimate X64 Thanks Hamms youre a life saver.
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December 4th, 2010 1:09am

I wanted to say that I had previously used the method described above (Stefan's Post) -- when I was on Windows 7 32 BIT and everything worked fine. When I moved to 64 BIT, it did not work. Hamms method worked for me though. I didn't even have to go back and rerun it as he did -- everything was fine. The GD still shows an exclamation point in Control Panel, btw, so Windows thinks it might not be working... but it is. Thanks all! (You better believe I have THIS page bookmarked) Good stuff! Running GD-0912-R on Windows 7 Ultimate 64 through a Keyspan USA 19H USB to Serial Converter.
December 17th, 2010 7:36am

Hamms method just worked for me with an Intuos GD 12x12 (serial) on Window 7 professional 64 bit. Many thanks, I had given up hope of using my cherished 12X12 again and started looking for a replacement. This has saved me several hundred dollars, not to mention the frustration of retiring a perfectly good piece of hardware.
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January 21st, 2011 1:58am

Just wanted to say a huge "thank you" for this thread. I, too, had given up hope of using my Intuos GD-0912-R 9x12 Serial tablet. Following Hamms' method, It is now working great with full pressure sensitivity and all in Photoshop, Mudbox, and all of my other apps. The 4D mouse works as well. I'm running Windows 7 Professional x64 with a USB Gear USB-to-Serial converter. Thanks again!!!
February 10th, 2011 9:12am

hamms, if you're still following this thread, buddy, i gotta tell ya, heh... the value of your contribution with this solution cannot be overstated. on behalf of the apparent army of serial 9x12 owners who apparently take too good care of our tools for them to break down, and don't feel compelled or don't have the means to upgrade to the newer models of tablets. ...THANK YOU. it's crazy how some people just luck into finding such complex and convoluted solutions to these kinds of situations, but most people are probably apt to just be grateful their own stuff is working, and never bother/think to share the solution with the frothing masses that are in the position they were in. i have avoided installing Windows 7 since its release, solely based in the fear that i would have to retire my (perfectly functional) tablet. this solution has given me the ability to leave vista behind forever (finally). you have officially taken the torch from (imaybementallydisordered) to keep it going for the last of the serialites.
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February 27th, 2011 4:43am

Still no success )-: Tried Koshevoy, Stefan & Hamsey's methods. Cleared all previous installation changes before trying next method Running Windows 7 64 bit with no direct serial port using USB to serial adapter (Prolific with latest driver file version 3.3.11.152). My tablet is a GD-0608-R The adaptor installed and runs driver recognised by windows appearing in device manager without a problem until I try to install the tablet driver In only one instance have I managed to get the wacom driver installed without the yellow warning triangle on the Prolific adapter in device manager. This was using Hamm's method, but when I reinstalled the driver with vista rather than Windows 2000 settings the yellow warning triangle appeared again and the wacom driver was not recognised At no stage has the tablet been functional as I have checked functionality with all settings The only obvious difference to Hamm's description is that the Wacom tablet did not appear in Devices & Printers (Device Manager), only the Prolific USB Serial adapter The Prolific adapter is using the COM3 port The Wacom files appear in Program files (x86) > Tablet > (various files including Wacom folder) > Wacom > here Remove and an extension file are the only applications files. I cannot find a way to check or change which file running options to use such as the windows version or Run as administrator. The Security setting is set at Creator Owner. Right clicking these application files only gives me a properties box as a sensible option and the only thing I can do here is to change the security settings to Administrator which I doubt would solve anything I tried using Stefan's reg hack at this point ( using Hamm's method) since Tablet appeared to be the target file in the computer's search for a driver but after a restart this gave me no success either It appears Mark Joel E3d & Migg 2011 have all had success using Hamm's method with a USB to serial adapter running a GD tablet. What could I be doing wrong???
April 4th, 2011 9:43am

@Mic2011, I am on Win7 using my Wacom Intuos serial tablet by using the driver WacomTablet_605-7.exe from the Wacom site. It is specifically the last Win7/vista driver for the Intuos serial tablet. In your case since your motherboard has a serial port, I see no problems and no need to perfrom all the other stuff. It gives me full function of pressure and tilt in photoshop CS5 with no lag. My PC is also several years old. It should be no problems using that official driver.
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April 6th, 2011 5:42pm

Have you managed to get it working yet? I'm in exactly the same boat as you. I really want to get this working.
May 16th, 2011 4:56pm

Hamms procedure got my serial Graphire tablet (ET-0405-R) to work on Windows 7 Ultimate 64-bit! I used the pro608-4a_int driver from Wacom. I used the registry hack (http://www.anotherblogger.com/2007/03/31/vista-hacks-making-my-wacom-serial-tablet-work/) prior to installing, but I don't think it was necessary. Thanks!
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June 7th, 2011 6:21pm

u know I so wish this would work. I have tried everything I can think of, all the old drivers I can get my hands on and all the new. And nothing will allow me to get my tablet up and running with windows 7 64 bit.
August 15th, 2011 10:04pm

Wacom Intuos 2, xd-0912-R,serial, win7, 64 bit ,connected on serial (com1) on MB, working in perfect condition. Using Hamm method but first i installed in xp(sp3) compatibility mode and then in win2000 comp. mode. Every other method failed.
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February 8th, 2012 8:39am

I have exactly the same error as Trevzo I have the exact same machine setup as him "Running Windows 7 64 bit with no direct serial port instead using a USB to serial adapter (Prolific with latest driver file version 3.3.11.152). My tablet is a GD-0608-R" Next to the Prolific USB-to-Serial Comm Port it shows an exclamation mark in Yellow. The Prolific drivers are fine it just shows that the Wacom GD GD-0608-R drivers are not available. Any hints would be appreciated I would rather not run out and get a $30 serial port board
February 11th, 2012 8:29am

Success! Setup: Windows 7 Home Premium x64 Intuos GD-0608-R (connected to serial port.) Driver 6.10.6 (pro610-6_int.exe) (The one linked in Scherer's post. You can also get it by searching the European Wacom site; it won't appear in the Americas Wacom site.) Here is the stream lined version of what I did. 1. Before starting, download the international driver version 6.10.6. and uninstall all 'Wacom' and 'Tablet/Pen Tablet' entries using 'Control Panel>Uninstall a program'. Also, unplug any other tablets. 2. Shut down the computer and connect the tablet to the serial port and plugged in tablet power supply. 3. Turn the computer back on. (At this point the tablet showed up in 'Device Manager' under 'Other devices' as 'WACOM GD'. Because the computer recognized the device, I didn't have to make any changes to the registry.) 4. Right-click on the driver file and set compatibility mode to 'Windows 2000' and check the box for 'Run program as administrator'. Apply the changes. Install the driver and restart. 5. When the computer started up again the tablet was working, however, there was no 'Wacom Tablet Properties' in the start menu and I couldn't find it elsewhere. (If you have it, then congratulations, you're done and can ignore the rest of this post. If not...) Right click again on the Driver file and change compatibility mode to 'Windows Vista' (leave the 'Run program as administrator' box checked) and apply the changes. Double click on the file to install the drivers again and restart. This should give you the functionality of the Windows 2000 patch with the properties shortcut of the Windows Vista patch. (Be sure to install it using Windows 2000 compatibility mode first. When I tried installing it first with Vista compatibility mode, the tablet did not work.) Hopefully this works for you. Even if it doesn't, keep trying. I can confirm that a Wacom serial tablet works on Windows 7 64-bit without using a USB converter. Thanks to everyone in this thread for helping me out. I did exactly this and it worked flawlessly, including the control panel and all the bells and whistles. Now I can enjoy my Wacom Intuos 6x8 serial under Windows 7 Ultimate 64 without having to resort to an XP installation in a virtual machine. Thanks a lot! PS: I have an onboard serial port on my motherboard, no weird adapters or similar stuff used.
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February 23rd, 2012 6:18am

Unfortunately this method doesn't work on Windows 8 Consumer Preview 64-bit (worked like a charm on Windows 7 64-bit), because there is no 'Windows 2000' compatibility mode in the file settings. Tried it with 'Windows XP' with no success. Anybody got it working on Win 8 CP 64-bit?
March 5th, 2012 2:40pm

ARRRGGGHHHHH I DONT GET IT..... i also have a intous2 ... ive tried everything here i hve a usb to serial connector downloaded the zip for for it to work yep that works fine nopower cable in then i went to start search regedit.exe and went to HKEY_LOCAL_MACHINE\SOFTWARE then added a new key called tablet and added new string value on to that PnPTablets then right clicked it and added value ,COM3 device shows the usb connector as com3 like yours and i did as u said i pluggd in my power cable.... was i supose to reset before doing this cuz i didnt.... the installed that driver from wacom on system windows 7 , as i run on home premium, 6.10.6 installed , i reset comp.... light comes on when pen touches tablet but no curser moving plz tell me where im going wrong!!!! i miss my tablet to get to me quicker gotto my facebook http://www.facebook.com/#!/robert.johnson.96742277 as i dont check my mail much but will everyday untill i get it working again
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June 14th, 2012 6:05am

Ok, here's my 2 cents: First off, I run w7 64 "Ultimate" and own both an USB and a serial intuos(1) Bought the serial new, back in the day, and picked up the USB for 50(!) euro at a flea market a few years back (w/o pen tho..) and started using the usb as it doesn't need the external power supply and was slightly less worn. After changing around my desk and monitors recently it got a bit shaky from being too close to my (lovely, but not-so-well-shielded) Sony F520 monitor... So I thought to see if the serial was as sensitive as the usb, and if I could connect both at the same time, one per monitor and using same pen, leaving the thinking-of-something-clever-to-do-with-the-keyboard for later.. =] What i did: I first removed all wacom traces, drivers & registry, then got the USB going with the pro610 driver mentioned here. I connected the serial with the comp running, tried installing drivers again (w2000 compatibility and then xp), no go. Still nothing after reboot. Then I noticed, and this might be the helpfull bit: My device manager showed it under 'Mice and other pointing devices' as a 'serial ball-mouse' (?!) Uninstalled it and did a 'scan for hardware changes' (both from the dev manager) and now it showed as the GD-0912-R it is, under 'other devices'. Installed the driver twice (w2k, xp comp) and tadah! It worked. (No reboots, even when it asked to, and no change after I eventually did.) And yes, it did show up as a second intuos(9x12) in the Wacom properties panel, with it's own pen/eraser/mapping settings, so you can set it up to use a monitor each, with one pen. Fun for a bit, but too much of a workout to use for my taste... Also, I turned out not clever enough to think of what to do with the keyboard. Things I might still try: Orientating one or both as "portrait", and/or putting the KB on top of the left wacom and map just a small portion of it for the second monitor. (But this somehow feels disrespectful to the wacom...) Good luck all, mK And oh! It turns out the (my) serial is, if anything, more sensitive to RF from CRTs than the USB.. =/
July 5th, 2012 11:46am

This page is not large enough for me to convey my gratitude to Hamms, Stephan et al. I have a new HP presario laptop with Windows 7 64bit. I used all my last credit to get this. 380EURO I previously have a secondhand WACOM Intuos GD 0912R which I had not yet succeeded in installing on anything. 50EURO I also bought a serial to USB 2.0 to RS232 adapter 18 EURO I was VERY upset and angry that the tablet wouldn't work, having invested days and days of my precious and dwindling "upright" time and all my 50TH birthday savings into this project. I am recently disabled, so I had lost my ability to work standing or sitting and because of my disability, have no pension or income. I have an aptitude for colour and graphics, so I decided to try learning CAD in some form to try and pick up some work as a colourist or site plan designer etc. This is REALLY IMPORTANT to me. NB real tears rolling down real cheeks. The key to the success seemed to be in installing the correct drivers "6.10.6" thanks to Scherer, and then the DOUBLE installation of them using the compatibility as windows 2000 firts, then reinstalling the same ones using Vista afterwards. Hamms thanks so much for bothering to post your solution. I have no idea if the tablet works fully functioning as I only realised it is now working 15 mins ago, after a HUGE panic, when I restarted the computer following Hamms instructions and the mouse appeared not to work any longer; being "stuck in the middle of my screen" HOWEVER this was because the tablet had taken over correctly, as mouse pointer and as I had never used one I thought I had broken the mouse drivers etc. HA! BRILLIANT. OH, and Microsoft, you should be investing A LOT MORE of your HUGE PROFITS into supporting "obsolete" products. This will make you part of the solution and not part of the problem. We can't afford to throw away time, materials and knowledge on products which are perfectly capable of being adapted and re-used. This is one of the most important lessons to learn in life.
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July 20th, 2012 5:18am

This page is not large enough for me to convey my gratitude to Hamms, Stephan et al. I have a new HP presario laptop with Windows 7 64bit. I used all my last credit to get this. 380EURO I have a secondhand WACOM Intuos GD 0912R which I had not yet succeeded in installing on anything. 50EURO I also bought a serial to USB 2.0 to RS232 adapter 18 EURO I was VERY upset and angry that the tablet wouldn't work, having invested days and days of my precious and dwindling "upright" time and all my 50TH birthday savings into this project. (am recently disabled), This is REALLY IMPORTANT to me. NB real tears rolling down real cheeks. Hamms thanks so much for bothering to post your solution. The key to the success seemed to be in installing the correct drivers "6.10.6" thanks to Scherer, and then the DOUBLE installation of them using the compatibility as windows 2000 first, then reinstalling the same ones using Vista afterwards. My secondhand tablet now appears to work fully functioning. I restarted the computer following Hamms instructions and the mouse appeared not to work; being "stuck in the middle of my screen" HOWEVER this was because the tablet had taken over correctly, as mouse pointer and as I had never used one I thought I had broken the mouse drivers etc. HA! BRILLIANT. OH, and OI! MICROSOFT!, YOU should be investing A LOT MORE of your HUGE PROFITS into supporting "obsolete" products. This will make you part of the solution and not part of the problem. We can't afford to throw away time, materials and knowledge on products which are perfectly capable of being adapted and re-used. This is one of the most important lessons to learn in life. tHANKS TO THIS FORUM I AM NOW WORKING ON LEARNING HOW TO DO COLOURING PROJECTS FOR COMIC BOOKS;
July 20th, 2012 12:18pm

Hombre Hamms, la sacaste del estadio, gracias a tus consejos pude hacer que mi WACOM GD-0608-R, pudiese trabajar sin problemas en un pc intel i7 con win7 64bits. Me ha regresado el alma al cuerpo, ya no disponia de ms dinero para comprar otra tableta actualizada, y esta me ha funcionado a las mil maravillas desde que la tengo. Mil y mil gracias. 13-09-12
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September 13th, 2012 11:26pm

Success! Setup: Windows 7 Home Premium x64 Intuos GD-0608-R (connected to serial port.) Driver 6.10.6 (pro610-6_int.exe) (The one linked in Scherer's post. You can also get it by searching the European Wacom site; it won't appear in the Americas Wacom site.) Here is the stream lined version of what I did. 1. Before starting, download the international driver version 6.10.6. and uninstall all 'Wacom' and 'Tablet/Pen Tablet' entries using 'Control Panel>Uninstall a program'. Also, unplug any other tablets. 2. Shut down the computer and connect the tablet to the serial port and plugged in tablet power supply. 3. Turn the computer back on. (At this point the tablet showed up in 'Device Manager' under 'Other devices' as 'WACOM GD'. Because the computer recognized the device, I didn't have to make any changes to the registry.) 4. Right-click on the driver file and set compatibility mode to 'Windows 2000' and check the box for 'Run program as administrator'. Apply the changes. Install the driver and restart. 5. When the computer started up again the tablet was working, however, there was no 'Wacom Tablet Properties' in the start menu and I couldn't find it elsewhere. (If you have it, then congratulations, you're done and can ignore the rest of this post. If not...) Right click again on the Driver file and change compatibility mode to 'Windows Vista' (leave the 'Run program as administrator' box checked) and apply the changes. Double click on the file to install the drivers again and restart. This should give you the functionality of the Windows 2000 patch with the properties shortcut of the Windows Vista patch. (Be sure to install it using Windows 2000 compatibility mode first. When I tried installing it first with Vista compatibility mode, the tablet did not work.) Hopefully this works for you. Even if it doesn't, keep trying. I can confirm that a Wacom serial tablet works on Windows 7 64-bit without using a USB converter. Thanks to everyone in this thread for helping me out. Hi Hamms , my wacom xd 0912 r (serial) on Window 7 professional 64 bit with your system works. But when I restart the computer the next day, the tablet does not work anymore, the green light turns on to the tablet but the pen does not work. have you any solutions? thanks a lot Luca
November 4th, 2012 12:57pm

If the tablet doesn't work the next day anymore, try to disconnect the power connector from the serial connector, wait 5-10 seconds and connect it again. This makes the tablet reinitialize, it works always for me.
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December 20th, 2012 3:28pm

damn it! It really works! many many thanks ^__^ Luca accidenti! funziona davvero!
December 21st, 2012 1:27pm

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