Windows7 and Intuos Wacom serial tablet - no driver support?
when running the most recent (and only) Wacom driver for my Intuos GD-0912-R wacom tablet (serial, not usb), my computer recognizes the tablet (I see it in the device list), but no matter how often I install the driver 613-5 (or even the 612-5 version), there is "no driver installed" and the tablet doesn't work. It lights up when I use the pen, but it doesn't work as a pointing device. Can you please advice? I've had this tablet for years, it works great on every other computer I've had. I would understand a more limited support for Windows7, but nothing at all? Can somebody please advice? Thank you Wim
February 3rd, 2010 1:53am

Hi WimUnfortunately, when a hardware manufacturer no longer supports a device with updated drivers, there is not a lot we can do, but there are some built-in options you can try.See the following post for the basic steps to install the driver in compatibility mode for a previous operating system.HOW TO: Install a Hardware Device Driver using Compatibility ModeI recommend selecting a version of the operating system that was being used when that device was purchased.If this does not work, contact Wacom Support to see what other options are available.Wacom Customer CareHope this helps. Thank You for using Windows 7 Ronnie Vernon MVP
Free Windows Admin Tool Kit Click here and download it now
February 3rd, 2010 3:58am

when running the most recent (and only) Wacom driver for my Intuos GD-0912-R wacom tablet (serial, not usb), my computer recognizes the tablet (I see it in the device list), but no matter how often I install the driver 613-5 (or even the 612-5 version), there is "no driver installed" and the tablet doesn't work. It lights up when I use the pen, but it doesn't work as a pointing device. Can you please advice? I've had this tablet for years, it works great on every other computer I've had. I would understand a more limited support for Windows7, but nothing at all? Can somebody please advice? Thank you Wim I think a USB tablet/stylus would make you happy, Wacom abandoned Serial connection a long time ago. Yours is very obsolete, my machine dose not even have a serial port. Vote if answered or helpful, I am running for Office (joke)! IT/Developer, Windows/Linux/Mainframe RaidMax Smilodon, 680W, Asus M2NBP-VM CSM AMD X2 4200+, 2GB DDR2-800, x600, more details on my site, need a video card for the Windows machine, the 8600 GT fried
February 3rd, 2010 5:11am

I had the same problem. I first tried with a copy of Windows XP installed on Windows Virtual PC (the windows 7 thing) and even though I managed to make my tablet work, it was too slow to be useful. I grabbed VMWare Player, installed my old copy of Windows XP in it, and my tablet now works flawlessly. But there's no other solution, I'm afraid... it still works very well and you can seamlessly copy/paste and share files between your "virtual" XP and Windows 7.
Free Windows Admin Tool Kit Click here and download it now
February 3rd, 2010 11:42am

Perhaps have a look at http://www.anotherblogger.com/2007/03/31/vista-hacks-making-my-wacom-serial-tablet-work/, there is a notice that someone made his serial tablet work on windows 7 32bit.I was able to make it run on Vista with this informations and now I'm looking if that works for Windows 7 also.
February 11th, 2010 11:45pm

thanks for the reactions all. Hey Stefan, can you please keep us informed? It would be awesome if you figured out how to make it work - I'm not savvy enough to know how to create a registry key, but I do know I miss my tablet. Wim
Free Windows Admin Tool Kit Click here and download it now
February 12th, 2010 9:46pm

Yes, my GD-0912-R really works on Windows 7. My DELL Insprion 530 does not have a real serial port, so I use a Skymaster USB to serial cable. I first had to install the correct driver for this. I found out that the driver is a Prolific usb-to-serial and I had to look for a working version in Windows 7.In another forum I found a hint to that: http://www.sevenforums.com/drivers/4476-prolific-usb-serial-driver.htmland then got the zip file from there: http://www.sevenforums.com/attachments/drivers/5104d1235630557-prolific-usb-serial-driver-prolific-usb-serial-comm-port.zip I first removed the power cable from the Wacom so that only the Usb-to-Serial cable is found. Then I installed the driver above. Now Windows 7 tells me which COM port it uses for that device. For me it was COM3.That is important for the registry hack.So I started regedit.exe opened the HKEY_LOCAL_MACHINE\SOFTWARE and added the key "Tablet" and then added a new string "PnPTablets" and then entered the value ",COM3". (Notice: in regedit you don't enter the quotes).Now i plugged in the power cable of my Intuos board and refreshed the hardware manager. It finds the WACOM device, but no driver.Then I downloaded the latest Intuos driver in version 6.10.x, all newer drivers don't have the serial driver support integrated. So I used 6.10.6. You found it at the wacom if you search for Vista drivers of Intuos (and not Windows 7, these are newer than 6.10).ftp://ftp.wacom-europe.com/pub/WINDOWS/pro610-6_int.exeThen I've installed the wacom driver and rebooted. And I'm happy again can will go to Windows 7 with my installation.
February 13th, 2010 2:54pm

Any else managed to get this going? I have tried following the instructions, but to date without success.Thanks
Free Windows Admin Tool Kit Click here and download it now
February 25th, 2010 3:03pm

Stefan, thanks man! Your instructions worked for me as well. I am running the Keyspan Serial to USB converter. They have a new driver which works on Windows 7, so that was the easy part. Drivers found from: (http://www.tripplite.com/en/products/model.cfm?txtModelID=3914) I used the link you gave for the wacom drivers, and followed your instructions. My WACOM is working now. Thanks for your post!
April 13th, 2010 6:08pm

Hi Stefan Excellent information. Thanks for posting. Thank You for using Windows 7 Ronnie Vernon MVP
Free Windows Admin Tool Kit Click here and download it now
April 14th, 2010 4:14am

You need to install WacomTablet_605-7 -- you can get that from the Wacom website, that is the highest-version wacom driver that supports serial port tablets. I got mine to work today. Here are the steps I've taken: Download http://www.wacom.com/downloads/driver-detail.php?id=178 Right-click on WacomTablet_605-7 and select properties In the Compatibility Tab select "Run this program in compatibility mode for" Windows Vista Select Run this program as an administrator in the Privelege Level group box Apply and close the properties dialog Run WacomTablet_605-7 After WacomTablet_605-7 finishes -- reboot Once Win7 reboots you will have a functioning Wacom Tablet I've done this on my own system running Windows 7 Ultimate x64. Device manager still shows a warning triangle under Other Devices -> WACOM GD, but the Wacom 4D mouse and the Wacom Stylus both work. I hope this helps, Pavel.
October 17th, 2010 6:44pm

I am surprised at how slow Wacom was to adopt USB. Today everything is USB. Curious why drivers are not on Windows update either considering how many devices Wacom has sold over the years. Elected! Your votes and support have got me my 2010 MVP! Developer | Windows IT | Chess | Economics | Hardcore Games | Vegan | PC Reviews
Free Windows Admin Tool Kit Click here and download it now
October 17th, 2010 7:07pm

Hi Pavel, Did you use the USB connector or connected it directly to the serial port. I connected it to the serial port and it somehow did not work for me. Followed your steps. I have Win 7 Ultimate 64. Thanks
October 18th, 2010 8:13pm

Hey guys, do not give up. I finally after tinkering and following Stefan’s and Pavel’s hints got my GD-0912-R serial tablet working in Win 7 64 bit. This is what I did: · Connected the Keyspan USB serial adapter USA-19HS to the Wacom tablet · Removed the power cable from the Wacom so that only the USB-to-Serial cable is found. · Attached the Wacom tablet to the USB on the computer. The Windows automatically Installed the driver. · In Device manager it shows up under Ports (Com & LPT) as Keyspan USB Serial Port (Com3). Driver version 3.7.0.5. · Then as Stefan advised hack the registry as follows: · Click start · Type in Regedit in the blank area. Click regedit.exe. · The registry opens · Expand HKEY_LOCAL_MACHINE · Click Software · Right click on Software · Select New, then Key · The new dialog box opens, type in Tablet · Right click on Tablet – New – String Value. Type in PnPTablets · Right click PnPTablets, new dialog box opens. Select Modify · Under Value Data type in Com3 · Close the registry · Then Download the driver Pro610-6_int.exe from: ftp://ftp.wacom-europe.com/pub/WINDOWS/pro610-6_int.exe · Now I followed Pavels suggestion. But had to modify it. As I used Pro610-6.exe (NOTE: The other driver 605-7 may work as Pavel suggested but it did not work for me under Vista compatibility mode. I did not try under Win 2000 compatibility mode as I almost gave up. That’s when I reinstalled 610-6 and decided to try a different compatibility mode went back to 610-6 and ran under Win 2000 and it worked) · Right click on Pro610-6_int.exe · Click properties · In the Compatibility tab select Run this program in compatibility mode for Windows 2000 · Select Run this program as an Administrator in the Privilege level group box · Apply and close the program dialog · Now click and install the Wacom Driver by clicking Pro610-6_int.exe · It will install the driver for Wacom · Restart the computer and Walla the tablet should work. · I hope you all succeed · Enjoy as I am very happy I almost gave up.
Free Windows Admin Tool Kit Click here and download it now
October 19th, 2010 3:12am

Hey guys, do not give up. I finally after tinkering and following Stefan’s and Pavel’s hints got my GD-0912-R serial tablet working in Win 7 64 bit.
October 19th, 2010 3:12am

Hello microsoni what kind of tinkering you do to run your GD-0912-R? i have a GD-1218-R i did Stefan’s and Pavel’s hints and this is driving me nuts i want my old perfect wacom back. Thanks in advance
Free Windows Admin Tool Kit Click here and download it now
October 23rd, 2010 8:49pm

Hi, i want to use my wacom intuos 2 (XD 1218 r) with win7 64bit...it sounds like it should work, please tell me what to do!! i've tried the 605-7 driver and changed the reg. i use an usb-to-serial converter with the profilic driver...please help!
November 17th, 2010 3:33pm

Success! Setup: Windows 7 Home Premium x64 Intuos GD-0608-R (connected to serial port.) Driver 6.10.6 (pro610-6_int.exe) (The one linked in Scherer's post. You can also get it by searching the European Wacom site; it won't appear in the Americas Wacom site.) Here is the stream lined version of what I did. 1. Before starting, download the international driver version 6.10.6. and uninstall all 'Wacom' and 'Tablet/Pen Tablet' entries using 'Control Panel>Uninstall a program'. Also, unplug any other tablets. 2. Shut down the computer and connect the tablet to the serial port and plugged in tablet power supply. 3. Turn the computer back on. (At this point the tablet showed up in 'Device Manager' under 'Other devices' as 'WACOM GD'. Because the computer recognized the device, I didn't have to make any changes to the registry.) 4. Right-click on the driver file and set compatibility mode to 'Windows 2000' and check the box for 'Run program as administrator'. Apply the changes. Install the driver and restart. 5. When the computer started up again the tablet was working, however, there was no 'Wacom Tablet Properties' in the start menu and I couldn't find it elsewhere. (If you have it, then congratulations, you're done and can ignore the rest of this post. If not...) Right click again on the Driver file and change compatibility mode to 'Windows Vista' (leave the 'Run program as administrator' box checked) and apply the changes. Double click on the file to install the drivers again and restart. This should give you the functionality of the Windows 2000 patch with the properties shortcut of the Windows Vista patch. (Be sure to install it using Windows 2000 compatibility mode first. When I tried installing it first with Vista compatibility mode, the tablet did not work.) Hopefully this works for you. Even if it doesn't, keep trying. I can confirm that a Wacom serial tablet works on Windows 7 64-bit without using a USB converter. Thanks to everyone in this thread for helping me out.
Free Windows Admin Tool Kit Click here and download it now
November 29th, 2010 4:23pm

Tested Works with my GD-12-18-R on Windows 7 Ultimate X64 Thanks Hamms youre a life saver.
December 4th, 2010 1:10am

I wanted to say that I had previously used the method described above (Stefan's Post) -- when I was on Windows 7 32 BIT and everything worked fine. When I moved to 64 BIT, it did not work. Hamms method worked for me though. I didn't even have to go back and rerun it as he did -- everything was fine. The GD still shows an exclamation point in Control Panel, btw, so Windows thinks it might not be working... but it is. Thanks all! (You better believe I have THIS page bookmarked) Good stuff! Running GD-0912-R on Windows 7 Ultimate 64 through a Keyspan USA 19H USB to Serial Converter.
Free Windows Admin Tool Kit Click here and download it now
December 17th, 2010 7:38am

Hamms method just worked for me with an Intuos GD 12x12 (serial) on Window 7 professional 64 bit. Many thanks, I had given up hope of using my cherished 12X12 again and started looking a replacement. This has saved me several hundred dollars, not to mention the frustration of retiring a perfectly good piece of hardware.
January 21st, 2011 1:58am

Hamms method just worked for me with an Intuos GD 12x12 (serial) on Window 7 professional 64 bit. Many thanks, I had given up hope of using my cherished 12X12 again and started looking for a replacement. This has saved me several hundred dollars, not to mention the frustration of retiring a perfectly good piece of hardware.
Free Windows Admin Tool Kit Click here and download it now
January 21st, 2011 2:00am

Just wanted to say a huge "thank you" for this thread. I, too, had given up hope of using my Intuos GD-0912-R 9x12 Serial tablet. Following Hamms' method, It is now working great with full pressure sensitivity and all in Photoshop, Mudbox, and all of my other apps. The 4D mouse works as well. I'm running Windows 7 Professional x64 with a USB Gear USB-to-Serial converter. Thanks again!!!
February 10th, 2011 9:21am

hamms, if you're still following this thread, buddy, i gotta tell ya, heh... the value of your contribution with this solution cannot be overstated. on behalf of the apparent army of serial 9x12 owners who apparently take too good care of our tools for them to break down, and don't feel compelled or don't have the means to upgrade to the newer models of tablets. ...THANK YOU. it's crazy how some people just luck into finding such complex and convoluted solutions to these kinds of situations, but most people are probably apt to just be grateful their own stuff is working, and never bother/think to share the solution with the frothing masses that are in the position they were in. i have avoided installing Windows 7 since its release, solely based in the fear that i would have to retire my (perfectly functional) tablet. this solution has given me the ability to leave vista behind forever (finally). you have officially taken the torch from (imaybementallydisordered) to keep it going for the last of the serialites.
Free Windows Admin Tool Kit Click here and download it now
February 27th, 2011 4:46am

Orphaned products are common. The cost of developing new drivers is the primary reason. Driver development is very difficult. My MVP is for Windows XP, Vista and Windows 7 IT, and I am getting increasingly good with Visual Studio. Developer | Windows IT | Chess | Economics | Hardcore Games | Vegan Advocate | PC Reviews
February 27th, 2011 9:22am

Thanks for this thread people, lets keep it going! I got my serial intuos1 tablet working with hamms workaround, only thing I did different was UNcheck the run as admin box when installing in Vista compatibility mode. This gave me the Wacom options menu. Only thing I cant get working yet is pressure sensitivity in photoshop, works fine in alias sketchbook though. To be continued... My setup: windows 7 ultimate 64 bit serial port on mainboard serial intuos tablet (a5 and a4 )
Free Windows Admin Tool Kit Click here and download it now
March 5th, 2011 9:37am

Still no success )-: Tried Koshevoy, Stefan & Hamsey's methods. Cleared all previous installation changes before trying next method Running Windows 7 64 bit with no direct serial port using USB to serial adapter (Prolific with latest driver file version 3.3.11.152). My tablet is a GD-0608-R The adaptor installed and runs driver recognised by windows appearing in device manager without a problem until I try to install the tablet driver In only one instance have I managed to get the wacom driver installed without the yellow warning triangle on the Prolific adapter in device manager. This was using Hamm's method, but when I reinstalled the driver with vista rather than Windows 2000 settings the yellow warning triangle appeared again and the wacom driver was not recognised At no stage has the tablet been functional as I have checked functionality with all settings The only obvious difference to Hamm's description is that the Wacom tablet did not appear in Devices & Printers (Device Manager), only the Prolific USB Serial adapter The Prolific adapter is using the COM3 port The Wacom files appear in Program files (x86) > Tablet > (various files including Wacom folder) > Wacom > here Remove and an extension file are the only applications files. I cannot find a way to check or change which file running options to use such as the windows version or Run as administrator. The Security setting is set at Creator Owner. Right clicking these application files only gives me a properties box as a sensible option and the only thing I can do here is to change the security settings to Administrator which I doubt would solve anything I tried using Stefan's reg hack at this point ( using Hamm's method) since Tablet appeared to be the target file in the computer's search for a driver but after a restart this gave me no success either It appears Mark Joel E3d & Migg 2011 have all had success using Hamm's method with a USB to serial adapter running a GD tablet. What could I be doing wrong???
April 4th, 2011 9:46am

Still no success )-: Tried Koshevoy, Stefan & Hamsey's methods. Cleared all previous installation changes before trying next method Running Windows 7 64 bit with no direct serial port using USB to serial adapter (Prolific with latest driver file version 3.3.11.152). My tablet is a GD-0608-R The adaptor installed and runs driver recognised by windows appearing in device manager without a problem until I try to install the tablet driver In only one instance have I managed to get the wacom driver installed without the yellow warning triangle on the Prolific adapter in device manager. This was using Hamm's method, but when I reinstalled the driver with vista rather than Windows 2000 settings the yellow warning triangle appeared again and the wacom driver was not recognised At no stage has the tablet been functional as I have checked functionality with all settings The only obvious difference to Hamm's description is that the Wacom tablet did not appear in Devices & Printers (Device Manager), only the Prolific USB Serial adapter The Prolific adapter is using the COM3 port It appears Mark Joel E3d & Migg 2011 have all had success using Hamm's method with a USB to serial adapter running a GD tablet. What could I be doing wrong???
Free Windows Admin Tool Kit Click here and download it now
April 4th, 2011 9:46am

@Mic2011, I am on Win7 using my Wacom Intuos serial tablet by using the driver WacomTablet_605-7.exe from the Wacom site. It is specifically the last Win7/vista driver for the Intuos serial tablet. In your case since your motherboard has a serial port, I see no problems and no need to perfrom all the other stuff. It gives me full function of pressure and tilt in photoshop CS5 with no lag. My PC is also several years old. It should be no problems using that official driver.
April 6th, 2011 5:43pm

Have you managed to get it working yet? I'm in exactly the same boat as you. I really want to get this working.
Free Windows Admin Tool Kit Click here and download it now
May 16th, 2011 4:59pm

Hamms procedure got my serial Graphire tablet (ET-0405-R) to work on Windows 7 Ultimate 64-bit! I used the pro608-4a_int driver from Wacom. I used the registry hack (http://www.anotherblogger.com/2007/03/31/vista-hacks-making-my-wacom-serial-tablet-work/) prior to installing, but I don't think it was necessary. Thanks!
June 7th, 2011 6:21pm

This topic is archived. No further replies will be accepted.

Other recent topics Other recent topics