Windows7 Home aNd Windows7 pro IE8 aNd Firefox crash 10x daily
I have both IE8 and Firefox 3.6.9 and both crash and stop responding 10 times a day minimum - I have Norton 360 Virus and SuperAntiSpyware both reporting zero virus and zero spyware but both browsers are dying at a increasing crash and failure rate. Any ideas on this what may be the root cause problem ? Thanks!
September 13th, 2010 1:42am

Nice name, classy. Any chance you can open your Event Viewer and review the logs related to IE? Any chance you can review the Windows 7 Reliability and Performance index? http://technet.microsoft.com/en-us/library/cc722173%28WS.10%29.aspx Was this issue occuring prior to installing either Norton or SuperAntiSpyware? I ask b/c some anti-malware products don't play well with other anti-malware products, especially as it pertains to real time protection, which I suspect might be the case here as it's occuring on 2 different browsers. aNd....On a related note I would recommend just using a free antivirus solution, many of the free ones operate as well as or better than the priced ones.
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September 13th, 2010 6:41pm

Prior to reading your reply I went to get the WDK and developer tools based on some posts on non-Microsoft website and when I got to the page IE8 stopped responding and closed but recovered - While downloading it failed again - While respondig to this response from you it froze again but didnt recover so I am retyping everything - in the event log it is different that vista or xp and it has 2 sectioned showing Intenet Explorer the other Microsoft IE - having three lockups of not respondings there is no data in th event log that I see for IE anyewhere - This is my first time really using the evt logs and seeing th new format so YES I can open it and but no there seems tobe no data there even though in 10 mins it stopped responding 3 times. I am so close to going and buying a redhat book and CD but every version I havehated when released and I Working at Intel Info Tech for many years. We we always early adopters and I get mad now because Microsoft does not where near complete testingbefore releasing but EVERY release they make changes that seem to make no sense or reason like security denter is now action something BUT THE SERVICE IS still sercurity center in many places I have seen - The file run cmd version ago got hidden or moved to aqccesories and no it can even be placed on the status bar - just sill useless no value add changes but another problematic release and no real help - SO FIRST thank you for reply - but I can open the logs immediately after no responding errors and for them to be empty is maddening - As for Norton 360 I always install it immeditely as well as SuperAntispyware - Although Norton has a spyeare scanner Superanti version I use is not real time or per my settings. - Norton 360 is free for me as my ISP gives it - I used Avast once with poor results and I am guessing you are referring to the new microsoft virus offering program security essentials??? What would you do next ? I am also blue screening 2-10 times a day and thi is within 10 minutes of a w7home to w7pro version upgrade. At this point I will try anything- as it is embarasing me a retired IT Intel employee cant fix or get help to fix what I was twice certified in.
September 13th, 2010 8:56pm

I beg your pardon for my very bad humour. But "Windows 7 Users suck like those of all Operating Systems". You're experiencing problems I never experienced and seldom heard of. But you're a representative of millions of disappointed customers, for sure. Ever heard of the acronym "PBKAC"? - Returning to seriousness: Running different AV solutions at a time, is a VERY bad idea. Choose one that you like (and look for compatibility issues regarding Win 7), and delete every possible track from the other."I think there is a world market for maybe five computers. (Thomas J. Watson, Sr.)
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September 13th, 2010 8:59pm

I wa a senior IT Integration engineer retired from Intel 2004 previously certified as mcse twice - So I feel Qualified as a early adpotor of windows releases and can easily cite and show many examples of my near despise of Microsoft - I dont care if you havent experienced the problems as it indicates you have no idea what the root cdouse could be - also no where did I indicate running to AV's as norton 360 is my AV and althouh it does a spyware scan non-realtime - SuperAntiSpyware is a better product also set non-realtime. So in answer to PBKAC no I havent heard that acronym - as for being a 7 user I have worked on OS's and hardware prior to even the IBM pc existence and on every stinking version ofwindows released. so It seems you came to pile on and antagonize with no helping info what so ever so - please do me the favor and think about what I listed in fair detail and help - you want captures logs dmp files - config parameters - I 'll get them but as you can see I had 3 IE dumps prior to answering the msg above and there no where to be found in the event logs so whatever you need to help I'll try and it is apprecaited otherwise indication my issues are based on lack of anything is silly and absurd thus furthering my shyt customer experience.
September 13th, 2010 9:12pm

Try disabling real-time protection (which is turning-off windows defender). Norton 360 definitely needs to be updated to the most current version. It had issues. Multiple security programs are not a good idea. Of course, you installed this on a Windows 7 compatible motherboard, updated the BIOS, chipset, and motherboard drivers to Windows 7 versions, correct? What clues are displayed in Event Viewer?
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September 13th, 2010 9:52pm

"PBKAC" stands for a "Problem Between Keyboard And Chair". An innocent joke, don't be so angry. If you have crash dumps (located in"I think there is a world market for maybe five computers. (Thomas J. Watson, Sr.)
September 13th, 2010 9:57pm

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