Trying to finish up a computer refresh and I keep running in to these two issues where the software wont install. They start fine and then just hang at the installing window.  I dont see any errors in the logs related to Java for VS failing. Ive tried "Run as administrator" rebooted and tried each on their own.  Anyone have any thoughts?

UPDATE: Windows Installer server goes to status Stopping when trying to install.

Java  Version 8 Update 45

MICROSOFT VISUAL C++ 2010 RUNTIME LIBRARIES WITH SERVICE PACK 1

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System Information
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Time of this report: 6/18/2015, 12:27:23
       Machine name: AMD-PC
   Operating System: Windows 8.1
           Language: English (Regional Setting: English)
System Manufacturer: Gigabyte Technology Co., Ltd.
       System Model: GA-78LMT-USB3
               BIOS: Award Modular BIOS v6.00PG
          Processor: AMD FX(tm)-8320 Eight-Core Processor            (8 CPUs), ~3.5GHz
             Memory: 8192MB RAM
Available OS Memory: 8174MB RAM
          Page File: 2512MB used, 13853MB available
        Windows Dir: C:\Windows
    DirectX Version: DirectX 11
DX Setup Parameters: Not found
   User DPI Setting: Using System DPI
 System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
     DxDiag Version: 6.03.9600.17415 64bit Unicode

• Edited by ataylor23 Thursday, June 18, 2015 6:23 PM

Didnt seem to solve it. I cant keep the Windows Installer service from going to "stopping"  after trying to install either application.

I have to kill the service via:

Taskkill /f /pid ###

Tried:

msiexec /unregister

msiexec /regserver

Then trying to install a the apps it goes from manual to stopping.

Hi,

In my opinion, you can try to use Process Monitor to capture the installation process for test to find the reason of this problem:

You can access to the link below to download Process Monitor:

https://technet.microsoft.com/en-us/sysinternals/bb896645.aspx

How to capture a Process Monitor trace:

http://blogs.msdn.com/b/dswl/archive/2010/01/10/how-to-capture-a-process-monitor-trace.aspx

Learning Example:

Using Process Monitor to Troubleshoot and Find Registry Hacks:

http://www.howtogeek.com/school/sysinternals-pro/lesson5/all/

Note: Since the website is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this information.