Win 7 bsod dmp files
https://skydrive.live.com/embedicon.aspx/.Public?cid=b40d5d833b083140&sc=documents
The link above is to my uploaded minidump files I get on my Win 7 machine while running MSAccess
I am having a difficult time figuring out why I keep getting BSOD. Any ideas?
Thanks!
June 28th, 2011 1:38am
BSOD is driver related
I need machine specifics
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June 28th, 2011 1:44am
OS Name Microsoft Windows 7 Professional
Version 6.1.7601 Service Pack 1 Build 7601
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name CPD112
System Manufacturer Hewlett-Packard
System Model HP Compaq 8100 Elite CMT PC
System Type x64-based PC
Processor Intel(R) Core(TM) i7 CPU 860 @ 2.80GHz, 2933 Mhz, 4 Core(s), 8 Logical Processor(s)
BIOS Version/Date Hewlett-Packard 786H1 v01.05, 6/9/2010
Hardware Abstraction Layer Version = "6.1.7601.17514"
June 28th, 2011 2:10am
Hi,
Since Windows system uses separated user mode and kernel mode memory space, stop errors are always caused by kernel portion components, such as a third-party device drivers, backup software or anti-virus services (buggy services).
The system goes to a BSOD because there is some exceptions happened in the kernel (either the device driver errors or the service errors), and Windows implements this mechanism: When it detects some errors occur in the kernel, it will kill the box in case
some more severe damage happens. Then we get a blue screen or the system reboots (it depends on what the system settings are).
To troubleshoot this kind of kernel crash issue, we need to debug the crashed system dump. Unfortunately, debugging is beyond what we can do in the forum. A suggestion would be to contact Microsoft Customer Service and Support (CSS) via telephone so that
a dedicated Support Professional can assist with your request. Please be advised that contacting phone support will be a charged call.
To obtain the phone numbers for specific technology request please take a look at the web site listed below:
Microsoft - Help and Support
http://support.microsoft.com/default.aspx?scid=fh;EN-US;PHONENUMBERS
If you are outside the US please see Microsoft Worldwide Home for regional support phone numbers.
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June 30th, 2011 10:14am