Win 7 Pro cannot connect to a printserver
when I tried to connect to Epson L100 printer in a print server TrendNet TEW-P21G, some PC with windows 7 got an error message: windos couldn't connect to the printer. Check the printer name and try again. If this is a network printer, make sure that
the printer is turned on, and that the printer address is correct. while the others do just fine... How do I solve this. Thanx for Help
August 26th, 2011 4:37am
Hi Hikaru,
Have you tried troubleshooting using the following:
1. Can you provide the DNS configuration of the machines that can connect, and those that can't? To get the DNS configuration, open up Command Prompt, and type in:
ipconfig /all
2. From your Windows 7, can you try to ping the print server, and see if there's any response back?
If you need clear instructions on how to do the above, please let me know.Jabez Gan [MVP] - http://www.msblog.org Contributing Author for: (Sybex) MCTS: Windows Server 2008 Applications Infrastructure Configuration Study Guide: Exam 70-643
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August 26th, 2011 5:56am
You may try to manually add the printer. Please refer to:
Forum FAQ:How to manually add a printer with shipped driver
http://social.technet.microsoft.com/Forums/en-US/w7itprohardware/thread/2c055ac8-b79e-4f30-a53d-798e69ed8d2f/Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
August 29th, 2011 9:28am
Hello Mr. Jabez Gan, thank you for your attention.
The pinging works just fine. Ive got replies from the print server. And this is the configuration of the working and the not working machines...
I'm waiting for your help... Thanks before and after...
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September 6th, 2011 6:18am