Win 7 Itunes Bonjour Service
Win 7 64bit SP1 on Windows 2003 Domain
Itunes 10.5.1.42
I keep getting this in my event log over and over
Type : Error
Date : 11/21/2011
Time : 3:02:24 PM
Event : 100
Source : Bonjour Service
Category : None
User : N/A
Computer : PC001.our.network.net.com
Description:
ERROR: handle_resolve_request bad interfaceIndex 24
I have the same Itunes version on an XP and Vista machine not getting this error althought they did in the beggining
Any ideas or thoughts
Thanks
TomThomas R Grassi Jr
November 21st, 2011 10:54pm
I see other people having this issue when their WiFi keep having to resync.
Is this unit wireless or wired?
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November 21st, 2011 11:22pm
My iphone is using the verizon network 99% of the time
I only use wireless if I need to do large app downloads or facetime which i only did once to test
I even close down Itunes but it still happens I guess the Bonjour Service is still active
Maybe as a test I will stop that service
what you think?
Thanks
TomThomas R Grassi Jr
November 22nd, 2011 9:20am
I see a discussion about this issue here:
https://discussions.apple.com/thread/3384871?start=0&tstart=0
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November 22nd, 2011 9:24am
I can sync my iphone wirelessly I have no issues doing that
Dont know what the Bonjour Service is looking for
Thanks for the link good reading
I use Kaspersky anti virus and I checked Bonjour Service is enabled in the firewall settings to allow any access
not sure where to go from here
TomThomas R Grassi Jr
November 22nd, 2011 10:09am
Hi,
Based on my research, this problem should occurs during you sync date between Windows and iPod/iPad through WIFI. Here is some information
about Bonjour Service
http://support.apple.com/kb/dl999
You could try to reboot the computer and the wireless route then check the issue again.
If the issue persists, I suggest that you could contact Apple support to get more help.Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
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November 24th, 2011 5:32am
This is not a wireless router issue
This must be something on Windows 7
I have Vista and XP machines not producing this error
It happens almost everyday now
Pc was rebooted and it still happens
This is a 64bit version of Windows 7 and so is Itunes
TomThomas R Grassi Jr
November 28th, 2011 8:38pm
Hi,
Based on my knowledge, I cannot find any unknown problem between Windows 7 and Bonjour service. You could perform a Clean Boot to check whether this problem is caused by third party software confliction:
http://support.microsoft.com/kb/929135
Note: Clean Boot is a step of troubleshooting, we can go back to normal by running MSCONIFG.
Please understand, this service is not published by Microsoft, we haven’t much information about it. If the problem persists, I suggest that you may contact Apple support to check the problem.
http://www.apple.com/support/
Thank for your understanding.Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
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November 29th, 2011 10:27pm
Both no help
Keep getting this everyday
Client application bug: DNSServiceResolve(d0:23:db:15:48:c5@fe80::d223:dbff:fe15:48c5._apple-mobdev._tcp.local.) active for over two minutes. This places considerable burden on the network.
This one today over and over
Need some help
Tom
Thomas R Grassi Jr
November 30th, 2011 6:33pm
Same problem here.
Client application bug: DNSServiceResolve(d0:23:db:28:36:52@fe80::d223:dbff:fe28:3652._apple-mobdev._tcp.local.) active for over two minutes. This places considerable burden on the network.
and
ERROR: handle_resolve_request bad interfaceIndex xx
Getting these messsages since a couple of months on Win7 64bits over wireless. Can't get to sync my iPhone over wifi. Airplay doesn't work either so I can't play my tunes through my AppleTV and Airport Express.
Bonjour services is up after a reboot but crashes soon after. Tried to remove all apps from Apple and reinstalling. Still does not work.
Please help!!
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December 6th, 2011 9:00pm
Hi, Getting the same thing, I am thinking the problem is restricted to Bonjour/itunes on windows 7 64bit. not sure if this is related but was trying to sync both my wife's home iphone AND work phone on itunes. The home iphone was the first phone I set
up for wireless syncing and it works fine. I tried to set up the work iphone second and no matter what I tried the work iphone would not sync wirelessly. I have a second installation of windows 7 64bit on a second drive to test issues and I tried to replicate
this issue but set up the work iphone FIRST to wirless sync. The work iphone then began to sync perfectly wirelessly but this time when the home phone was setup up second THIS failed. it seems that itunes will let you set up one phone and one phone only to
sync wirelessly and then all others behind that fail. Again, not sure if its related to this error message or not. Honestly, iphones, itunes and anything i related is a big pain the butt on Windows. Thats my experience anyhow.
December 23rd, 2011 8:54pm
I keep getting this every so often as I am the original one who posted this
I can connect my iphone 4s via wireless with no problem and it syncs with no problem wirelessly
They Apple must have a bug with windows 7 64 but like you all are saying
I reported it on the apple site but good luck getting an answer
Thats why I stay with ms and pcs
If any one has any luck please post here
Happy holiday everyone
TomThomas R Grassi Jr
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December 23rd, 2011 9:32pm
That error looks to me that your Bonjour is trying to use ipv6 dns service to resolve name and chocking on it because it can't find DNS server.
I would simply turn off ipv6 on your NIC adapter and restart.
December 23rd, 2011 11:02pm
Hey Everyone still getting this error
everytime I start Itunes on my Windows 7 64 bit PC
It does not happen on my Windows Vista 32 bit PC
Turned off IPv6 restarted pc still get the error.
Ipv6 is on my vista and it does not happen
Apple needs to get their act tegethere if they think they are going t surpass MS good luck
Still way to many PC's vs Mac's
The reason you dont see these on a mac is becasue apple dont let you look at the os like MS does.
I would rather know what is going on than be blind sided by a major issue.
Well if anyone has any ideas on a 64 bit version let me know..
ThanksThomas R Grassi Jr
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April 9th, 2012 9:54pm