Hey. Seems like there a re a lot of other questions re: this problem, but nothing really seemed to fix this for me, so here goes. Installed Windows 7 Enterprise on this machine >6 months ago, no problems until this morning. Started computer up, Norton started it's weekly virus scan. Paused it so I could log in for our time keeping program. Everything was running slow, in retrospect it may have been downloading updates as well. After getting logged in, system crashed. Shut it down, restarted, neither Firefox nor IE would start, saying there was a bad image. Shutdown properly, restarted, windows wouldn't start. Ran the startup repairing program (can't remember exact name) 3x times to try to fix. Finally got Windows to start up again, but then I started getting the not genuine error. This copy of windows in enterprise edition from the university, so no product ID to try to re-activate. Been through the forums w/ no real help. Any ideas before I just re-install? Diagnostic Report (1.9.0027.0): ----------------------------------------- Windows Validation Data--> Validation Code: 50 Cached Online Validation Code: 0x0 Windows Product Key: *****-*****-Q799D-Y6JJ3-86WC6 Windows Product Key Hash: NhiaeilolLeliTKRtmWljjyi0dc= Windows Product ID: 00392-914-0000007-85706 Windows Product ID Type: 5 Windows License Type: Retail Windows OS version: 6.1.7600.2.00010100.0.0.004 ID: {C1B1C3E1-4F6B-48C1-8992-7A25A40D418A}(1) Is Admin: Yes TestCab: 0x0 LegitcheckControl ActiveX: N/A, hr = 0x80070002 Signed By: N/A, hr = 0x80070002 Product Name: Windows 7 Enterprise Architecture: 0x00000009 Build lab: 7600.win7_gdr.110408-1633 TTS Error: Validation Diagnostic: Resolution Status: N/A Vista WgaER Data--> ThreatID(s): N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 Windows XP Notifications Data--> Cached Result: N/A, hr = 0x80070002 File Exists: No Version: N/A, hr = 0x80070002 WgaTray.exe Signed By: N/A, hr = 0x80070002 WgaLogon.dll Signed By: N/A, hr = 0x80070002 OGA Notifications Data--> Cached Result: N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 OGAExec.exe Signed By: N/A, hr = 0x80070002 OGAAddin.dll Signed By: N/A, hr = 0x80070002 Browser Data--> Proxy settings: N/A User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32) Default Browser: C:\Program Files (x86)\Mozilla Firefox 4.0 Beta 6\firefox.exe Download signed ActiveX controls: Prompt Download unsigned ActiveX controls: Disabled Run ActiveX controls and plug-ins: Allowed Initialize and script ActiveX controls not marked as safe: Disabled Allow scripting of Internet Explorer Webbrowser control: Disabled Active scripting: Allowed Script ActiveX controls marked as safe for scripting: Allowed File Scan Data--> Other data--> Office Details: <GenuineResults><MachineData><UGUID>{C1B1C3E1-4F6B-48C1-8992-7A25A40D418A}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.004</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-86WC6</PKey><PID>00392-914-0000007-85706</PID><PIDType>5</PIDType><SID>S-1-5-21-4181592260-1317337265-1537618310</SID><SYSTEM><Manufacturer>Gigabyte Technology Co., Ltd.</Manufacturer><Model>P35C-DS3R</Model></SYSTEM><BIOS><Manufacturer>Award Software International, Inc.</Manufacturer><Version>F2</Version><SMBIOSVersion major="2" minor="4"/><Date>20070521000000.000000+000</Date></BIOS><HWID>04B83607018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData</Applications></Office></Software></GenuineResults> Spsys.log Content: 0x80070002 Licensing Data--> Software licensing service version: 6.1.7600.16385 Name: Windows(R) 7, Enterprise edition Description: Windows Operating System - Windows(R) 7, RETAIL channel Activation ID: b793ff2d-9d80-407c-b521-85111c51028c Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f Extended PID: 00392-00170-914-000000-00-1033-7600.0000-1732011 Installation ID: 012106266193683212243331649815333625600010184391850121 Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338 Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339 Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341 Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340 Partial Product Key: 86WC6 License Status: Notification Notification Reason: 0xC004F009 (grace time expired). Remaining Windows rearm count: 2 Trusted time: 6/22/2011 11:54:25 AM Windows Activation Technologies--> HrOffline: 0x00000000 HrOnline: 0xC004C532 HealthStatus: 0x0000000000000000 Event Time Stamp: 6:22:2011 08:37 ActiveX: Registered, Version: 7.1.7600.16395 Admin Service: Registered, Version: 7.1.7600.16395 HealthStatus Bitmask Output: HWID Data--> HWID Hash Current: NAAAAAEABgABAAEAAAABAAAAAQABAAEAJJRUMQQh4hta2WT+iP0IhcKPCP/Q+fKu7NQqhQ== OEM Activation 1.0 Data--> N/A OEM Activation 2.0 Data--> BIOS valid for OA 2.0: yes, but no SLIC table Windows marker version: N/A OEMID and OEMTableID Consistent: N/A BIOS Information: ACPI Table Name OEMID Value OEMTableID Value APIC GBT GBTUACPI FACP GBT GBTUACPI HPET GBT GBTUACPI MCFG GBT GBTUACPI SSDT PmRef Cpu0Ist SSDT PmRef Cpu0Ist

ANyone have any ideas?

Hi Incorrigible1, Please ask this question in Windows 7 Genuine Advantage Validation Issues forum. It's more professional and you will get more help. Thanks for your understanding and cooperation! Regards, MiyaThis posting is provided "AS IS" with no warranties, and confers no rights. | Please remember to click "Mark as Answer" on the post that helps you, and to click "Unmark as Answer" if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.