Win8.1 update KB3022345 fails every time with error 800F0922. I tried the Find and Correct Problems built in the OS; also, stopped firewall, bits and wuauserv services, to no avail. Is there a solution?

By the way, I was not allowed to stop windefend service: access denied! Of course, I did try to do it as admin and ran taskmgr elevated, but the OS replied access denied!

ADDED: the Find and Correct Problems built in the OS deleted the whole list of updates.

• Changed type BR AJCrau Thursday, May 07, 2015 11:02 PM it's a question
• Edited by BR AJCrau Thursday, May 07, 2015 11:04 PM incorrect word nad added more info

Hi,

Thanks for the suggestion. I've already tried it (it runs WindowsUpdateDiagnostic.diagcab) and some problems were found and corrected. Unfortunately, running it again, the same problems are found, although the previous execution told me they were corrected.

Anyway,  my problems seem to be solved right now, and even the long list of failed updates from last tuesday are installed succesfully!

This is what happened:

1- After KB3022345 failed, I used the OS built in solution for WUpdate errors. It found errors and told me they were corrected (a green tick besides each one).

2- I tried to install KB3022345 again but it failed (many times).

3- I then ran sfc /scannow. It found erros but told me it could not correct them! This is frustrating!

4- I tried then dism.exe /online /cleanup-image /restorehealth (which uses WUpdate as source) but it seems to be stuck at some point even after hours running (there's no visual information it is running).

5- Eventually, I noticed the KB3022345 has been pulled (not offered anymore, nor hidden).

6- Then I set WUpdate to automatic download and install again, and voila, the long list of failed updates were successfully installed.

Currently, my computer seems to be OK with all updates successfully installed, and KB3022345 pulled off (not installed, not offered and not hidden).

Thanks WUTeam!  

ADDED:

I forgot to mention in step 2- that I ran the diagnostic tool (WindowsUpdateDiagnostic.diagcab) and also tried to install the standalone package for that KB, without success.

• Marked as answer by BR AJCrau Friday, May 15, 2015 5:50 PM
• Edited by BR AJCrau Friday, May 15, 2015 7:36 PM More info about step 2