My computer keeps shutting down and says the Win32.sys is the problem. I asked this before and they wanted 14.95 for the answer. If Microsoft admitted this is a problem with Windows xp, why do I have to pay for the fix or answer?????????1 person needs an answerI do too

Although this is a MS question and answer forum we cannot provide an answer as to the cost associated with MS. This forum, however, is completely free and you will receive excellent and accurate advice here. I will do my best to assist you and if I do not know the answer I will gladly defer to someone with more knowledge. In order to assist you I would need to know the exact error you are receiving. Please do not abbreviate or short type the error. State it in full and completeness. Thanks. Regards, JoelSometimes deciding which battle to fight is the toughest battle of all.. Please visit my website @ http://repairbotsonline.weebly.com/ If I can take the time to answer you can take the time to vote to enable others to find solutions easier.