Wifi connection timed-out Windows Vista
Hi, Everytime I try connecting to a ZyXEL P-334WT router, I always get the timed-out response. I am currently using a Windows Vista Home Premium OS and oddly, the problem only happens with my laptop. The router works fine on other laptops. I will paste below the event viewer log of my attempt to connect to the router. Helper Class: Layer2 Security Initialize Status: Success Result of diagnosis: Problem found Root cause: Windows cannot connect to "Sarangani" Wireless authentication failed because of a timeout. Detailed root cause: Layer 2 security key exchange did not generate multicast keys before timeout Repair option: View available wireless networks You can then try connecting to "Sarangani" again or try connecting to a different network. If you own or set up this network, reset your wireless router or access point and try connecting again. Information for connection being diagnosed Interface GUID: {35b824ff-7c9e-40df-8d70-5c743a8bc11c} Interface name: Intel(R) WiFi Link 5100 AGN Interface type: Native WiFi Profile: Discovery connection SSID: Sarangani SSID length: 9 Connection mode: Infra Security enabled: Yes Connection ID: 2 Security settings provided by hardware manufacturer (IHV): No Profile matches network requirements: Yes Pre-Association and association status: Success Security and Authentication: Configured security type: Wireless Protected Access with pre-shared keys (WPA-PSK) Configured Encryption type: TKIP Security connect status: Fail 0x00048005 Number of security packets received: 2 Number of security packets sent: 2 802.1X protocol: No Key exchange initiated: Yes Unicast keys received: Yes Multicast keys received: No Event Verbosity:0 Any solutions to this problem? Thanks!
June 16th, 2011 5:55am

Hi, Please make sure the button for Wifi on the computer is turned on first. Let us perform the following steps to troubleshoot the issue. Step 1 Try to do a firmware update for the modem from manufacturer’s website and check if it works fine. Step 2 Run the Network Diagnostics . It will diagnose and repair network problems. Using Network Diagnostics in Windows Vista http://windows.microsoft.com/en-US/windows-vista/The-doctor-is-in-Using-Network-Diagnostics-in-Windows-Vista Step 3 Try to do a ping test and check if you are able to get connect to the modem. To do this, follow these steps: 1. Click on Start search box. 2. Type cmd, right click on cmd.exe, and select “Run as administrator”. 3. Type ipconfig, press Enter. 4. Please note down the Default Gateway address from the command prompt. 5. Type-in ‘ping’ <space> type the Default Gateway address noted down, press Enter. 6. Wait for the processing and check if you get the reply. Regards,Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
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June 17th, 2011 12:58pm

Hi, I have tried steps 1 to 3. Step 2 - It didn't resolve anything Step 3 - I'm not able to connect to the modem itself because it 'times out'. I'm not sure if it's a compatibility problem with windows vista because I noticed another person using Vista also has difficulties connecting, but at times he can access the network. Is there any other diagnosis that I can try? Or a report logger? Thanks!
June 20th, 2011 5:07pm

i suggest you get the latest WLAN card from your manufacturer's siteTunde Abagun MCP,MCSA,MCTS,MCITP en p "for the love of Computers"
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June 22nd, 2011 12:21pm

My WLAN driver is updated to the latest version but I tried to reinstall it again and it worked. Thanks!
June 24th, 2011 11:55am

How do i find the update.. Is it the laptop manufacturer of the Wifi that i need to find... Sorry I'm not very computer savvy...
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April 18th, 2012 2:04am

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