Wierd problem, can't login to router?
Hello,This is a very wierd problem, it seems that I can't login to my wirelesshome router admin panel with Windows 7 (IE8)...Connection to the network, and the internet is just fine...But when I go to the router (192.168.0.1) I don't get the credentials prompt, but it goes straight to a 401 error page...Theres no firmware update for the router, and it just works fine (before on Vista (IE8) witch is now upgraded to Win7, 7100, and on all Windows XP computers with various browsers)...I already tried a lot of different settings, but nothing seems to work.....Does some-one know what the problem could be?
May 16th, 2009 12:38am

What program are you using for internet security? Eset Smart Security locked me out of lots of things and there was nothing I could do to address (even after changing all the appropriate settings). Whenever it's firewall was enabled I had problems. As much as I like the product, it is gone as a result. I am running Avast Pro and everything works as expected....Stephen
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May 16th, 2009 4:14am

What program are you using for internet security? Eset Smart Security locked me out of lots of things and there was nothing I could do to address (even after changing all the appropriate settings). Whenever it's firewall was enabled I had problems. As much as I like the product, it is gone as a result. I am running Avast Pro and everything works as expected....Stephen The only third party security program I use is Avira antivir Personal Edition (called Avira Desktop now)(freeware version)...When I look in action center under security, Avira antivir is under "virus protection", and under "spyware protection (with alsoWindows Defender)"...But it's unlikely that this software blocks these kind of things, right?
May 17th, 2009 12:53am

In my case, actually Eset's firewall didblock access to the router - obviously not your specific problem in this case since that is not your program. One thing you might try would be to turnoff theWindows firewall and then try to access the router address. If it works then it is a firewall setting. It is not the only thing that can cause this but (for me) it has been the case each time I've encountered it....Stephen
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May 17th, 2009 1:31am

In my case, actually Eset's firewall didblock access to the router - obviously not your specific problem in this case since that is not your program. One thing you might try would be to turnoff theWindows firewall and then try to access the router address. If it works then it is a firewall setting. It is not the only thing that can cause this but (for me) it has been the case each time I've encountered it....Stephen I disabled Windows Firewall for Private network (witch I'm on), that didn't work, to be sure, I also disabled the public firewall, but that didn't work either........I tested some unsecure networks in my place, when I go to those routers, I do get a login prompt........... now the problem gets even more weird........
May 17th, 2009 12:46pm

I think there is no problem with the firewall as it self. Your request has been successfully transfered to the router and he gives you a 401 => Not Authorized, seems like you "already" tried the password or IE don't send a good header.Try to use the compatibility mode on your IE8 (Just the little sign with the break page in the adress bar)Also press CTRL+F5 on the page with the 401 error, maybe this site has been stored in the cache (with CTRL+F5 you can avoide the cache by viewing)If this will not help, i suggest to delete all your stored passwords:Go to Tools => Internet Options in IE8Then Press the Delete.. button on the General page, and select just the Passwords and press the Delete button there.Or do you have some other programs that stores passwords?Regards:Dani
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May 17th, 2009 7:03pm

I think there is no problem with the firewall as it self. Your request has been successfully transfered to the router and he gives you a 401 => Not Authorized, seems like you "already" tried the password or IE don't send a good header.Try to use the compatibility mode on your IE8 (Just the little sign with the break page in the adress bar)Also press CTRL+F5 on the page with the 401 error, maybe this site has been stored in the cache (with CTRL+F5 you can avoide the cache by viewing)If this will not help, i suggest to delete all your stored passwords:Go to Tools => Internet Options in IE8Then Press the Delete.. button on the General page, and select just the Passwords and press the Delete button there.Or do you have some other programs that stores passwords?Regards:Dani Thanks for all the help,I already tried all thes things (except for the CTRL+F5 thing), and nothing works.......I don't think it's IE8 either..... Because before on Vista it worked just like it used to be......I do have Google Toolbar...... But once again, I've always used this version in IE8 on Vista, without problems...I also tried using the credentials feature of Windows (server: 192....1 + credentials), that also didn't seam to work......
May 18th, 2009 12:59am

Hmm... ok let's get another try, did you already test if it's working with Firefox?With this test you can check if it's the IE8 or your System...Can you check if you had the following box active under Internet Explorer Settings => Advanced (at the bottom in the category Security):Enable Integrated Windows Authentication
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May 18th, 2009 8:25am

have u checked manufacturers support page for Windows 7 issues? some forums for your model p/n whatever? i am 100 % sure there are someone who done it already (looks like browser-network settings misconfiguration.).
May 18th, 2009 11:21am

Hmm... ok let's get another try, did you already test if it's working with Firefox?With this test you can check if it's the IE8 or your System...Can you check if you had the following box active under Internet Explorer Settings => Advanced (at the bottom in the category Security):Enable Integrated Windows Authentication I'll try firefox later, and that feature is turned on...
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May 18th, 2009 1:32pm

have u checked manufacturers support page for Windows 7 issues?some forums for your model p/n whatever?i am 100 % sure there are someone who done it already (looks like browser-network settings misconfiguration.). I tried a lot of Windows 7/IT support forums, but I don't get any responses...
May 18th, 2009 1:33pm

Hi. Have you tried to changed security settings? Ifyouve made security settings f.ex. toWPA-PSK and crypted to TKIP try to change AES with the same Password.
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May 19th, 2009 4:04pm

Hi. Have you tried to changed security settings? Ifyouve made security settings f.ex. toWPA-PSK and crypted to TKIP try to change AES with the same Password. The problem is: that I can't acces the admin panel of the router.... or can de WEPencryption have something to do with this???
May 19th, 2009 8:10pm

if you are running a wireless NIC try disabling it and plugging directly to the router. Most routers wont allow you to connect to the Admin panel wirelessly.
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May 22nd, 2009 2:29am

What you can do is to get a Wireshark on a machine where it's working and see what for datas are sending between your station and the server.Then do the same on the windows 7 machine, there you can see the difference, could get some more information on that....Did you try now with firefox or the Compatibility mode of IE8?
May 22nd, 2009 10:42am

I can try that...I still didn't try FireFox...IE8 compatability view didn't work...
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May 25th, 2009 12:20pm

Stop your antivirus and your fiewall if you have one. Check acces to 192.168.1.1 Check if you dont have a message from IE 7or 8 on the top of your screeen to lock the access. Give the acces: button on the right of the IE message bar. Must be good, I hope soConfig: Acer: Aspire X3200, AMD Phenom 9550 ( 32-bit Quad core ), 4 Gb RAM, MB: Acer WMCP78M, Chipset: Nvidia; GeForce 9400 (GF8200 + GF 9200) MCP78PV
May 25th, 2009 1:35pm

You're not alone on the Windows 7 authentication problems. I'm having very strange but consistent Authentication problems with Windows 7. Strangely but consistently, I'm able to log in for about a day, then suddenly I'm unable to log in. This doesn't happen to gmail or sites like that, but it does happen to hosted company sites, and I suspect your router. Here is my post:http://social.technet.microsoft.com/Forums/en/w7itprosecurity/thread/daa245c2-345e-43af-9a88-3bd4bdb51364Upset Customer
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May 27th, 2009 10:54pm

Hello SparkyRih,Has your issue been resolved? If not can you ping the router from your Windows 7 RC machine?Please let us know.
June 4th, 2009 3:39am

Hello SparkyRih,Has your issue been resolved? If not can you ping the router from your Windows 7 RC machine?Please let us know. I'm sorry, I was pretty busy lately.......My problem is still not resolved, and yes, I can ping it.....Still didn't test Firefox.... I think I can do that monday.........
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June 21st, 2009 3:11am

Hi, Well, in reading your plight I have only seen one thing missing so far... possibly in my error,but did you try a "full reboot"?For example, unplug your modem,router,PC etc. for 45secs? If possible, try to log in to your account as guest. Unless you reach 404<conundrum>error again. You may need to authenticate your connection in Win7 internet properties and force a new I.P.and allow the network firewall to be set to"passive" Last resort would be to use the "create a new wireless network" and see if the protocols actually reveal themselves in the process... i.e. "would you like to create a new one or join?" Find and join existing network(s) available. I did assume this was a wireless network problem,however the info should apply either way. I was wondering out of curiosity...did you transfer your settings? Maybe all you need to do is reset Internet Explorerback to "Default Settings" and setyour "personal" settingsone by one. Good luck, John
June 22nd, 2009 1:01am

I finally tried using Firefox... and it works............ I just can get into the router as admin....So.... what could be the problem with IE8....I had IE8 (Final version) on Windows Vista, this Windows Vista is upgraded to Windows 7 (RC 7100)... so it had the same settings as Vista before....I tried resetting everything......... nothing seems to work....Something in Win7 seems to do something "wrong" with IE8?
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June 22nd, 2009 1:47pm

Typically if I add an intranet subnet to my trusted sites, then the login dialog will appear. Thus is quite typical behavior of IE (even 6 and 7), so I don't think it has any bearing on xp/vista/7 when trying to HTTP auth to an RFC 1918 address. You'll probably want to add 192.168.0.* or some variation thereof to your trusted sites and it should resolve this. I think there is a GP setting that ends up causing this behavior, but I don't recall which one it is. If you're frequently managing embedded devices on a lan(s), it's easier to either a) use firefox, or b) add 10.*.*.* and 192.168.*.* and this one is a pain because the zonemaps don't support CIDR but you need 172.16-31.*.* as well. You might also consider adding the APIPA range 169.254.*.* (you'll find, besides Windows, hp jet directs and a few other devices understand apipa, so it's kinda useful from time to time).
June 24th, 2009 6:36pm

Sparkyrih,did you change anything else apart from the OS to Windows 7?What I'm pointing to is your (Wireless) Network Card which has a unique Mac Address. If your using the same as before, the Router should recognize you. If not, it can be your Router doesn't accept the Network Card Mac Address. I suggest you use the Router Admin page from another pC on the Network to check if the Mac Address from the Windows 7 PC hasn't been blocked, or if it is on the allowed Clients list.##Be Honest, Respect each other's input, don't steal ideas, don't say anything you will regret, and most important: have FUN with computing!##
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June 25th, 2009 10:37am

Typically if I add an intranet subnet to my trusted sites, then the login dialog will appear. Thus is quite typical behavior of IE (even 6 and 7), so I don't think it has any bearing on xp/vista/7 when trying to HTTP auth to an RFC 1918 address. You'll probably want to add 192.168.0.* or some variation thereof to your trusted sites and it should resolve this. I think there is a GP setting that ends up causing this behavior, but I don't recall which one it is.If you're frequently managing embedded devices on a lan(s), it's easier to either a) use firefox, or b) add 10.*.*.* and 192.168.*.* and this one is a pain because the zonemaps don't support CIDR but you need 172.16-31.*.* as well. You might also consider adding the APIPA range 169.254.*.* (you'll find, besides Windows, hp jet directs and a few other devices understand apipa, so it's kinda useful from time to time). Already tried that, and it doesn't work...
June 25th, 2009 11:33pm

Sparkyrih,did you change anything else apart from the OS to Windows 7?What I'm pointing to is your (Wireless) Network Card which has a unique Mac Address. If your using the same as before, the Router should recognize you. If not, it can be your Router doesn't accept the Network Card Mac Address. I suggest you use the Router Admin page from another pC on the Network to check if the Mac Address from the Windows 7 PC hasn't been blocked, or if it is on the allowed Clients list. ##Be Honest, Respect each other's input, don't steal ideas, don't say anything you will regret, and most important: have FUN with computing!## Like I said, I'm able to access the router from the Windows 7 computer via Firefox....And also thought about that, but the router never blocked any MAC address...
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June 25th, 2009 11:34pm

What's going on???? Posts of me are removed, and this thread is marked as solved... it isn't solved!There's still a problem with IE8...Or is the person who did this saying "Just use Firefox because IE8 has problems that are to hard to solve"??I thought this forum was to sovle problems in Win7, not justthrow them away....(This is not for the people who came up with idea's (and the Firefox test))...
June 26th, 2009 4:51pm

I know this thread is old, however if anyone is looking for the solution it is fairly simple. Create a rule in Windowws Firewall to authenticate the router IP. It's not an IE8 or Windows 7 problem as such, just a matter of tighter security on Windos 7.
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February 3rd, 2010 11:46am

Hello SparkyRih,By chance do you have this address 192.168.0.1 in the "Public" (Library, Coffee shop, Airport) settings address range in the Network & Sharing Center of Windows 7.I've set a rule so that 192.168.0.2-254 are treated as a Public Network, leaving the .1 for my router out.Look and see your setting for Public Network, Home Network and Work Network. As the Firewall treats access differently in each senario.Also try Tools, Internet Options, Privacy, Sites button, add your 192.168.0.1 and click Allow for always accepting Cookies, maybe your router uses a cookie with IE8.I'll keep looking for a fix with IE8 and router Admin page access. What type of router are you using btw?Regards,williamdinbc
February 3rd, 2010 10:45pm

I have the exact same problem but with different circumstances. I am trying to log onto an authentication section on a WinCE box on a Windows 7 PC. The WinCE box is not part of a domain and does not use SSL. On Windows 7 I cannot access the secure section with IE8 or Chrome. Firefox works though. I believe this is because both Chrome and IE8 use the windows authentication protocol and Firefox is seperate. I have tried adding (and removing) domain info from the username like so but with no luck. <boxip>\admin (domain of boxip) and \admin (no domain) This works 100% of the time on Windows XP but only works in Firefox on Windows 7... Can anyone help?I am Tyler Durden
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February 25th, 2010 4:47pm

I apologize in advance if someone already has recommended this workaround and I somehow missed it, has anyone recommended opening IE8 with a right click and choosing 'Run as administrator' to see if that allows access to the router's configuration page ? And, some routers are just not compatible with IE8 x64 and one must open IE8 in 32bit mode when running Windows 7 x64. MowGreen Update Services Consumer Security
February 27th, 2010 9:01pm

I have exactly the same problem. None of what has been suggested above is working. The problem is with the email provider. In this case Google. Same problem with Virgin. No problem with BT. Reason is incompatatability still with Windows 7 32 and 64 bit. Nothing to do with Internet Explorer 8, which is the best webbrowser in the market, nothing to do with firewall settings, basically some email providers have been sitting on their behind doing nothing to prepare for the change over to Windows 7 although they had plenty of time. So the best thing to do is to close the accounts with Google and Virgin and move to another provider. You can even use Windows Live and connect that with Outlook 2010. No problems. And you can transfer all your email, contacts, calendar, etc. into those systems.
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August 6th, 2010 2:11pm

Have you tried using "https" instead of "http" to get into the router? Just a little detail, but have had this work in a few situations.John Wiley
August 14th, 2010 7:05pm

I realize this is very old however no one seems to have clued in that 401 is an access denied error yet. Either the stored password is wrong in which case just delete all your saved passwords and clear the cache. Firewalls and such would block all communication with the router. The only other reasonable explanation is that you're trying to access the config page through the wireless connection. Many routers block access to that page from the wireless side of the router as a security precaution to prevent outside access, You must connect using an Ethernet cable to login. Also a simple power outage can sometimes reset the router to a factory default password, admin:admin usually. Holding the reset switch on the router should set it back to that for easy reconfiguration.
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August 15th, 2010 5:54am

OK, lots of people seem to have this problem and it is only with IE8. I also have the problem and nothing mentioned above fixes it but here is what else I know that might be of helo in figuring out the problem. The error I get is a HTTP 400 error which means it thinks the address I am entering in is an HTTP address that is invalid. Now if you are really getting a HTTP 401 error we may have different problems. Things of note: Worked in IE7 on XP but when upgrade to IE8 while still on XP it did not. - This should rule out it being a Vista ot & problem. Firfox works fine - This should rule out Windows firewall or any othe software that is screening anything outgoing or incoming from your computere. HTTP 400 is a error in the HTTP address. I noticed that when I enter in an IP address in firefox it does not add the HTTP onto the front of it. Nothing I do allows me to stop IE8 from putting the HTTP in front of the router IP address. This appears to me to be the cause of the problem but I not a internet tech. Anyone have any ideas.
February 11th, 2011 3:10am

Hi all! The same problem.. Cannot login to the router's admin page whatever I try. "Connection refused", although ping is successfull. Even worse than that: IE, Chrome, Opera, Firefox, none of them let me login to the admin page of Netgear JWNR2000 anymore! Too bad. I was only able to get password promt once at the very start of Win7 Home Edition Premium yesterday, but now no signs of even this..
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March 13th, 2011 3:16pm

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