When shutting down the computer I have to go through the process of 'start, shut down, shut down' twice before the pc shuts down and turns off. Windows xp, service pack 3. This may have occurred after I downloaded and ran CCleaner. I have up to date AVG 9 Free edition which hasn't detected any viruses etc. If I 'restart' the computer it shuts down and reboots first-time.1 person needs an answerI do too

This may have occurred after I downloaded and ran CCleanerSuggest you use the backups that CCleaner created to see if the shutdown issue is resolved.If no joy, try the User Profile Hive Cleanup Service .MowGreen Update Services - Consumer Security