Hello All,

I am not sure whether this is even the right forum. Please pardon my ignorance, if it is so.

For last two weeks, wi-fi has not been working on my windows 8 machine. Wi-Fi switch is a software based switch on my machine. It is ON when I start the machine. But it does not list any wi-fi networks (I know the existence of the networks as I am successfully getting connected to those networks using my other devices). If I switch off the wi-fi, I cannot turn it on unless I restart the machine. The problem persists in my house as well as my office. We don't have any technical person in the office as I work for an NGO.

I don't know whether it is the windows update or installing Intel PRO wireless suite.

Here are the things I have tried:

• Uninstalling PRO wireless software
• Rolling back to previous version of the driver
• Uninstalling the device using device manager
• Just updating the driver to the latest version from Intel's website
• Uninstalled all the windows updates of last two weeks
• Changing the power setting to keep the wi-fi on and under maximum performance

I don't know how to solve this problem. I am using wired connection for last two weeks.

My machine is - MSI Computer Corp. Notebook GT60 0NC-004US;9S7-16F311-004 15.6-Inch Laptop

Operating System: Window 8 Pro 64 bit

Wi-Fi Card: Intel Centrino Wireless-N 2230

Here is the result of my ipconfig /all:

---------------------------------------
C:\Users\SharadaPrasad>ipconfig /all

Windows IP Configuration

   Host Name . . . . . . . . . . . . : CSP_MSI_PC
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Ethernet:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Killer e2200 Gigabit Ethernet Controller
(NDIS 6.30)
   Physical Address. . . . . . . . . : 8C-89-A5-02-16-10
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::3df0:b05b:68c7:6950%21(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.11.15(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Wednesday, July 31, 2013 11:04:00 AM
   Lease Expires . . . . . . . . . . : Saturday, August 3, 2013 11:04:00 AM
   Default Gateway . . . . . . . . . : 192.168.11.1
   DHCP Server . . . . . . . . . . . : 192.168.11.1
   DHCPv6 IAID . . . . . . . . . . . : 546081189
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-19-87-CD-10-8C-89-A5-02-16-10

   DNS Servers . . . . . . . . . . . : 202.79.32.4
   NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Teredo Tunneling Pseudo-Interface:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:79fb:181f:e73:3f57:f4f0(Prefe
rred)
   Link-local IPv6 Address . . . . . : fe80::181f:e73:3f57:f4f0%13(Preferred)
   Default Gateway . . . . . . . . . : ::
   NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter isatap.{D1E1C782-AF1C-483A-B427-19B83276C577}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #6
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

-----------

Any help will be highly appreciated.

Thanks and Regards,
Sharada Prasad

Hi Sharada,

There is no wireless info from your ipconfig /all output. Is there any error showed in Device Manager?

I suspect the hardware is corrupted. If possiable, replace the wireless adapter for testing.

Thank you for the response.

I don't have any spare adapter to replace and test. The adapter is listed in the device manager and network connections under control panel.

Try to uninstall the wireless adapter driver from Device Manager and reboot PC to check the result. If the issue persists, I suggest you buy a new one.