Why is it so difficult to get into your microsoft account
After many times of trying, it still says my bloody password is wrong! It isn't! There is nowhere to re-set it. If Microsoft want to make it this hard I won't bother, all I wanted to do was to upload some photos from my holiday, it's a complete farce. If I do find out to re set it I'll let you know, the last time it did do it, it sent it to my work e-mail I have no idea why, but they sent it on a Saturday (when I'm not in work) with an expiry of 3 hours, so obviously by the time I got to work on the Monday it had!!
May 24th, 2015 7:27pm

VI

Do you have 2 step authentication enabled?

I suspect what is happening is you are still using the overall account password and not the app generated password.  You will still get mail until you log the device out (which is a good idea anyway) and then you will need to generate a password (on the pc in outlook.com) and "trust" the mobile device. After which it should not do that.


You should log on and go here https://account.live.com/securityprivacy/overview to do that.


You can also install the outlook app so anytime you need a "passcode" you can approve it directly on the mobile device.


Read the faqs about 2 step here http://windows.microsoft.com/en-us/windows/two-step-verification-faq


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May 24th, 2015 9:03pm

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