Why doesn't Windows 7 Professional display asian characters?
In Windows 7 Professional, neither of the internet browsers (newest IE, Firefox, Opera) can correctly display asian characters (of course I tried changing the character encoding in the browsers's display menu but it is useless). While Korean characters are displayed correctly, instead of Chinese (and some Japanese) characters I got only squares (in Firefox there are also numbers in the squares). I don't want to change the system language, I'd just like to be able to view the characters correctly if I visit an East Asian site. What can be the solution? Please help me!
January 25th, 2010 3:43pm

For me any web pages containing Chinese characters are faulty: let's see for example China's name in its own language at http://en.wikipedia.org/wiki/People%27s_Republic_of_China I don't think it would be any helpul to try to find the mistake in web pages, as the problem is definitely with my computer. I used formerly Windows XP, I bought a new computer and Windows 7 is my first operating system on it (but it has been reinstalled several times). "When does this issue happen?" :) Always, it's not an occassional thing. In Windows 7 Professional there is no option under Region and Language to install display languages, just input languages. Anyway, as I said I don't want to change the system language to an East Asian language, I'd just like to be able to view properly those characters if a web page contains some. In Windows XP it worked pretty simply and well to install East Asian language support, it's a shame that it's so messed up In Windows 7, at least in my case.
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January 26th, 2010 4:33pm

The Language Packs are only supported in Windows 7 Ultimate and Windows 7 Enterprise.They will be listed in the Windows Update screen. If you do not have Windows 7 Ultimate you can't use the Language packs. You may follow this procedure to download and install a Windows 7 language pack: 1. Start Microsoft Update. To do this, click Start, type Microsoft Update in the Start Search box, and then click Microsoft Update in the Programs list.Collapse this imageExpand th 2. Click the optional update links for the language packs. 3. Under the Windows 7 Language Packs category, select the desired language pack. Note If you install many additional language packs, the disk space and system performance are affected. In particular, disk space and system performance are affected during servicing operations, such as Service Pack installations. Therefore, we recommend that you only add a language pack to your computer if you will use the language pack. 4. Click OK, and then click Install updates to start the download and installation process. For more information on how to install language pack, please refer to the article below: http://support.microsoft.com/kb/972813
January 27th, 2010 5:09am

Vegan is right. To "install display languages" is quite another thing than to enable your browser to display the right characters for language specific letters/symbols. The first refers to the ability to change your system appearance (menus, descriptions...) to your preferred language, the latter is simply a browser setting (see "Page" -> "Encoding" on IE menu bar) that should be set to "Unicode (UTF-8)" by default. I never changed those default settings and can see all Chinese (simplified, traditional) characters on your quoted page without problems. Thus, there is no need to "install East Asian language support" and nothing that could be messed up in Windows 7, compared with XP. Edit: As I see that you already followed most of the suggestions, the only remaining thing I can think of is that's something messy with your Windows\Fonts and/or Windows\IME folder. All needed characters and their usage instructions should be stored there, and you don't have to install anything supplementary like on XP where eastern fonts and IME settings were not implemented from start on. Mobile AMD64 3000+, VIA Apollo K8T800 chipset, 1 G RAM, ATIRadeonMobility 9700, 20x DVDRW, C:XPSP3 (50G),D:WIN7 (30G),F:DATA (250G)
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January 27th, 2010 9:44am

I didn't have that problem, but I've got a similar one. A good page to check if it's as it should be on the internet browser: http://en.wikipedia.org/wiki/Help:Multilingual_support_%28East_Asian%29 I've having a problem just in displaying East Asian characters in Windows itself. I'm in the same situation as jer85 was/is, as I don't understand the characters, but I do like to see them instead of, for example, «É¢É±;», which I believe no Asian could read either. Would the East Asian pack help even if not selected as display language? Or is there any other solution? This problem used to be easily solved through Region and Language settings, as it always had the option to install East Asian characters in any Windows version. I can't understand why Microsoft took it off for Win7... How can't it be solved? Or is Microsoft going to fix this giant issue? Thanks in advance.
March 18th, 2011 6:33am

Control panal -> region & language -> tab "Administrative" -> "Change system locale" select "Japanese" and reboot.
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July 12th, 2012 5:54am

This is probably super extremely late, but i had this same exact issue. I deleted the font cache (windows\system32\Fntcache.dat) and restarted. The system recognized japanese again after that.
September 28th, 2012 2:52am

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