Do you see the conversation history folder in Outlook? But you do not see any conversations are getting saved?
have you installed the latest Service pack and Updates to the office 2007 and try? it should work once it's enabled from the LYNC Client.
in General Catogory and check whats the status of this ( "Mark or Unmark") , or you can do it in Global Client Policy.
The Conversation History is saved using the MAPI Connection between Lync Client and Outlook Client.
Please check the Lync Configuration Information. The MAPI Status and EWS Status should be OK.
In addition, please note, Lync 2010 supports Exchange Server 2007 with Service Pack 1 (SP1) (required) or the latest service pack (recommended).
And there is another post for reference. Hope useful.
I agree with you. Been working on this exclusively for some time now, there are no solutions or any patches given by Microsoft. I work in an enterprise with replicated PC environments so if it works on one device, then it should work on another which has the exact same settings. Somehow on my device I get a notification "We saved this conversation in the conversations tab in Lync and in the conversation history in Outlook." But neither is saved.
My work environment requires that I use my history.
Here are the things I've tried:
I've tried uninstalling Lync, Outlook, Office keys, and deleted all related folders in cache and C:\users\Ryan\AppData\Local\Microsoft\Office\15.0\Lync\sip_Ryan***
Tried using a different account on same PC.. It's a local issue.
Tried deleting a few folders since the most common issue was 1000 folders thing.
Tried deleting the history spooler from D:\users\ryan\AppData\Local\Microsoft\Office\15.0\Lync\sip_ryan**\History Spooler
Checked the Lync Client policy(Get-csclientpolicy) .. (DisableIMSaving Option)
This is a good thread for some, but didn't work for me http://exchangeserverinfo.net/2013/02/lync-unable-to-save-conversation-history-in-outlook/
I've tried adding all the suggested registry keys from diff sites.
Open Registry -> type regedit in run.
Expand - HKEY_LOCAL_MACHINE > Software > Policies > Microsoft > select Communicator or Lync folder.
Now look for files CallLogAutoArchivingPolicy AND ImAutoArchivingPolicy
Open these files and change the Hexadecimal value to 1
Now Open Lync and all new conversation will be saved in conversation history folder in outlook and Lync........